You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?