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Cisco Renewals Manager (700-805 CRM)

Last Update Nov 21, 2024
Total Questions : 99 With Comprehensive Analysis

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Last Update Nov 21, 2024
Total Questions : 99 With Comprehensive Analysis

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NEW Cisco 700-805 CRM Exam has the Following topics covered as:

1.0
Customer Success Foundation 20%
2.0
Business Acumen 35%
3.0
Leadership 30%
4.0
Cisco Tools and Processes 15%
700-805 Exam Topics

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Cisco Renewals Manager (700-805 CRM) Questions and Answers

Questions 1

How does Cisco define AT R?

Options:

A.

Contracts/subscriptions that are available to renew.

B.

ATR is the sum of RR and iARR, minus the attrition rate.

C.

Any customer agreement where attrition has been an issue.

D.

Contracts/subscriptions that have attrition terms revoked.

Questions 2

Which architecture addresses customer needs for voice, video, and data?

Options:

A.

Security

B.

Data Center

C.

Collaboration

D.

Enterprise networking

Questions 3

How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?

Options:

A.

by delegating all tasks to them

B.

by overseeing the team's performance and providing feedback

C.

by collaborating to understand customer goals and satisfaction

D.

by ensuring everyone works in clear silos with minimal interaction