SAP C_OCM_2503 Dumps Questions Answers

An SAP cloud implementation is holistic because it affects multiple facets of the organization, not just isolated areas. Option C is correct as it encapsulates the four key dimensions of transformation: technology (new cloud systems), process (best-practice adoption), organization (structural adjustments), and people (behavioral change). This aligns with SAP’s view that cloud projects drive end-to-end change. Option A is too narrow—supplier/customer collaboration is just one potential impact. Option B is also limited; impacting employees and managers is part of the “people” dimension but doesn’t cover the full scope. Option D focuses only on IT, ignoring process, organization, and people changes. SAP OCM emphasizes a comprehensive approach totransformation, making C the definitive answer.

“SAP cloud implementations are holistic transformations, impacting technology, processes, organizational structures, and people, requiring a coordinated change management approach across all dimensions” (SAP Organizational Change Management Framework, Overview).

A change network kick-off meeting in SAP OCM launches the change agent network. Option C is correct because the change manager outlines the approach and agent roles, setting expectations. Option D is correct as the sponsor’s input underscores the project’s strategic value, motivating agents. Option A is incorrect—subproject managers focus on technical areas, not the change network. Option B is also incorrect; past experiences may inform planning but aren’t a typical agenda item for agents. The focus is on role clarity and project significance.

“The change network kick-off includes the change manager defining roles and the sponsor reinforcing project importance to align and motivate agents” (SAP Activate, Change Network Setup).

The Run phase in SAP Activate focuses on post-go-live operations and adoption. Option C is correct because measuring actual user adoption metrics (e.g., system usage, satisfaction) can only occur after go-live, when users interact with the live system. This distinguishes it from planning or predictive activities. Option A is incorrect—role mapping occurs in Realize, before go-live. Option B is incorrect; the adoption strategy is developed earlier (Prepare/Explore). Option D is incorrect—a pulse check (quick survey) can happen in any phase, not just Run. SAP OCM ties actual metrics to live system use.

“In the Run phase, change management measures actual user adoption metrics to assess post-go-live success, an activity unique to this stage” (SAP Activate, Run Phase OCM Activities).