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Genesys GCP-GC-IMP Dumps Questions Answers

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Genesys Cloud Certified Professional - Implementation

Last Update Nov 21, 2024
Total Questions : 50

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Last Update Nov 21, 2024
Total Questions : 50

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Genesys Cloud Certified Professional - Implementation Questions and Answers

Questions 1

You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

Options:

A.

Resend the invite.

B.

Add John to Genesys Cloud again so that a new invitation will be generated.

C.

Submit a ticket to Genesys Cloud support.

D.

Reset John’s password and let him know the password to log in with.

E.

Tell John to be patient and wait for the email to arrive.

Questions 2

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

Options:

A.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

B.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

C.

In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

D.

In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.

Questions 3

You must work closely withbefore completing configurations for external SIP trunks.

Options:

A.

Genesys

B.

The Resource Center

C.

Your carrier

D.

Your designated contact

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