ACCESS-DEF CyberArk Defender Access (ACC-DEF) Questions and Answers

In a typical MFA configuration, users are often allowed to answer security questions as part of the authentication process. This can be an admin-defined question, a user-defined question, or both. The requirement for the number of questions and the minimum number of characters in the answers can vary based on the organization’s security policy.References: This explanation is based on common MFA practices and not on specific CyberArk Defender Access (ACC-DEF) course materials.

For detailed and accurate information, please refer to the official CyberArk Defender Access (ACC-DEF) course materials or contact a certified CyberArk instructor.

To minimize the frequency of 2FA/MFA prompts, the following settings are useful:

A.Challenge Pass-Through Duration:This setting allows users to bypass additional MFA prompts for a set period after successfully completing an MFA challenge. For example, if the duration is set to 8 hours, after the user completes MFA once, they won't be prompted again for another 8 hours on the same device.

D.IP Address filter:By whitelisting certain IP addresses, such as those within the corporate network, you can configure policies that do not prompt for MFA when a user is accessing resources from a known and trusted location.

B, C, and E are not related to minimizing MFA prompts. RADIUS is an authentication provider, OATH OTP is an authentication method, and port mapping is unrelated to authentication prompts.

The App Gateway allows users to access on-premise applications from anywhere without a VPN. For applications that use the App Gateway, the connection from the user travels the same network pathways already in place. CyberArk Identity connects to the CyberArk Identity Connector through the firewall, which then connects to the on-premise directory service for authentication and authorization. This setup simplifies the user experience by allowing them to use the same URL to access the application whether they are on the internal network or outside the corporate network.

References:

• CyberArk’s official documentation on configuring an application to use App Gateway1.
• CyberArk’s overview of the App Gateway feature2.

Cindy’s role in the IT Audit Department suggests that she requires access to features and information pertinent to auditing within CyberArk Identity. The “Everybody” role is a default role that typically includes basic user permissions. Adding the “Auditor” role would grant her the specific administrative rights needed to perform audit-related tasks, which align with her job responsibilities in the IT Audit Department. This combination ensures that she has the necessary permissions to access and manage audit functions without granting unnecessary administrative privileges that come with the “IT Admin” role1.

References: CyberArk’s documentation on administrative rights

• Login to the User Portal.
• Click the Devices page, and click Add Devices.
• On the mobile device app, use the camera to scan the QR code.
• Authorize the application download.
• Enroll the mobile device.

The process of installing the CyberArk Identity mobile app using a QR code involves several steps to ensure a smooth and secure setup. First, the user must log into the User Portal providedby CyberArk, which is the centralized interface for managing user settings and security options. After logging in, the user navigates to the Devices page where they can manage and add new devices to their profile. The option to add a device will prompt the user to use their mobile device to scan a QR code. This QR code contains the configuration details and a link to download the mobile app. Once scanned, the mobile device will prompt the user to authorize the download of the CyberArk Identity mobile app from the app store. After the app is downloaded, the final step is to enroll the device with the user's CyberArk Identity account, which may include setting up a PIN or biometric verification and agreeing to any necessary permissions. This completes the installation and ensures the device is securely managed under the user's identity profile.

The user behavior risk score in CyberArk Defender Access is influenced by a variety of factors that can indicate potentially risky behavior or anomalies. Geolocation is a significant factor as it can signal unusual access patterns if logins are occurring from locations not typically associated with the user1. The AD joined status of a device is also a critical factor, as devices that are not part of the Active Directory may represent a higher risk when accessing resources2.

References:

• CyberArk’s official documentation on configuring risk-based access control highlights the importance of location as a risk factor and describes how to adjust individual risk factor weights1.
• The CyberArk Docs also detail how administrators can assign unique risk scores based on variables like geo-location data and the AD joined status of the device23.

The “Something you are” requirement in multi-factor authentication (MFA) refers to biometric verification methods that rely on unique biological characteristics of an individual. The CyberArk Identity mobile app can fulfill this requirement by using biometric inputs like fingerprints or facial recognition, which are unique to each user. Similarly, F1D02 likely refers to a hardware token or similar device that can support biometric verification, such as fingerprint scanning, to authenticate a user’s identity.

References: The information is based on the official CyberArk documentation which discusses the broad set of supported factors for MFA, including mobile authenticators and hardware tokens that can use biometric verification1. This is also in line with general MFA best practices that categorize biometric factors as “Something you are” due to their inherent uniqueness to the individual23.

When users are unable to enroll into the system using the enrollment code, it could be due to limitations on the number of endpoints that can join or lack of clarity in the enrollment process. By setting the maximum number of joinable endpoints to “unlimited”, you remove any restrictions on the number of devices that can be enrolled with the same code. Adding a description within the enrollment code can provide users with additional context or instructions, which may help them during the enrollment process.

References: The information is based on general best practices for managing endpoint authentication and enrollment processes. For the most accurate and detailed information, please refer to the latest CyberArk Defender Access (ACC-DEF) course materials and documents. Specific details about managing authentication certificates and enrollment can be found in the CyberArk documentation12.

The error message “Not Authorized. You do not have permission to access this feature” typically indicates that a user has attempted to access a feature or area within CyberArk Defender Access for which they do not have the necessary permissions or rights. This is most commonly associated with a non-administrative user trying to access an administrative feature. Administrative rights and permissions in CyberArk are tightly controlled and are assigned based on the role and scope of the user’s responsibilities. Users are only able to perform actions for which they have been explicitly granted permission, and attempting to access features beyond their permission level will result in such an error1.

References: CyberArk’s documentation on permissions

When an organization changes its policy to prevent users from adding personal applications, the applications that were added by the user before the policy change are blocked. The icons for these applications will still be displayed on the Apps screen and on user devices, but if a user tries to open one of the applications, an error message will be displayed. This means that while the applications remain visible, they are no longer functional.

References: This information can be found in the CyberArk documentation under the section “Block users from adding personal applications” which details the policy changes and their implications for previously added personal applications1.

The CyberArk Identity App Gateway is designed to work with web-based applications that support standard authentication protocols. This includes:

• SAML-Compliant Apps: These are applications that use the Security Assertion Markup Language (SAML) protocol for single sign-on (SSO).
• WS-Fed Enabled Apps: These applications use the WS-Federation (WS-Fed) protocol, which is another standard used for SSO.
• OIDC Web Apps: OpenID Connect (OIDC) is a simple identity layer on top of the OAuth 2.0 protocol, and OIDC web apps are those that use this protocol for authentication.

The App Gateway allows secure access to these types of applications without the need for a VPN, facilitating remote access.

References: The information is based on general knowledge of SAML, WS-Fed, and OIDC protocols, and how they are typically used in conjunction with web-based application gateways like CyberArk Identity App Gateway. For the most accurate and detailed information, please refer to the latest CyberArk Defender Access (ACC-DEF) course materials and documents.

In the context of web application connectors:

• OpenID Connect is an identity layer on top of the OAuth 2.0 protocol, which allows for the secure issuance of access tokens representing user identity. It relies on JSON Web Tokens (JWTs) for the identity information of the users, which enables client applications to verify the identity of the end-user based on the authentication performed by an Authorization Server, as well as to obtain basic profile information about the end-user in an interoperable and REST-like manner.
• Bookmark is a simple type of web app connector that doesn't provide single sign-on (SSO) capabilities. Instead, it acts as a shortcut, allowing users to quickly access web applications or URLs without requiring any form of automated authentication.
• Browser Extension refers to a tool that automates the process of entering a user's credentials into applications that do not support standard SSO protocols. The extension can store the username and password and automatically input these details when the user navigates to the login page of a web application, effectively simulating an SSO experience for non-SSO applications.

In the context of UBA systems, the dataset related to updating user profiles would typically be found under the Configuration category. This category generally includes events and data related to system settings, user account configurations, and profile changes. Examining this dataset would allow an investigator to track any alterations made to user profiles, which could be relevant in an incident investigation.

References: This guidance is based on standard practices for managing and analyzing data within UBA systems. For the most accurate and detailed explanation, please refer to the official CyberArk Defender Access (ACC-DEF) study guide and course documentation, which can be found through the CyberArk training portal1.

Enabling “Workflow” within an app connector in CyberArk allows for the creation and management of approval workflows. This means that when a user requests access to an application, an approval process can be initiated where one or more designated approvers can grant or deny access. This feature is crucial for maintaining control over who has access to sensitive applications and data, ensuring that only authorized users can gain entry.

References: The information is based on the official CyberArk documentation which provides an overview of the App Gateway workflow and the actions that can be taken when “Workflow” is enabled within an app connector12. It is also supported by the content found in the CyberArk Identity documentation related to managing application access requests2.

 Integrated Windows Authentication (IWA) and FIDO2 Authentication are two methods that can enable a user to bypass the default authentication rules and profile when logging on to the User Portal. IWA allows users to authenticate using their Windows credentials, which can be configured to bypass additional authentication challenges. FIDO2 is a modern authentication standard that supports passwordless authentication, which can also be set up to bypass the default authentication mechanisms.

References: The information is based on CyberArk’s official documentation, which provides details on configuring multi-factor authentication (MFA) for the User Portal and the ability to bypass user authentication for launching applications12.

To enforce passwordless authentication for business-critical web applications managed by CyberArk Identity, you can take the following steps:

• Configure a certificate-based authentication policy in CyberArk Identity that only allows access to CyberArk Identity or the business-critical web applications. This ensures that only authenticated users with the correct certificates can access these applications, aligning with the passwordless authentication initiative.
• Roll out the CyberArk Windows Cloud Agent to the affected endpoints. The Cloud Agent will facilitate secure access to the applications without the need for a traditional password, as it can handle certificate-based and other forms of passwordless authentication methods.

These actions will help in transitioning to a passwordless environment by leveraging CyberArk Identity’s capabilities to manage and secure access to critical applications.

References:

• CyberArk’s official documentation on Passwordless Authentication1.
• CyberArk’s guide on Authentication Mechanisms2.