ACP-520 Atlassian Cloud Organization Admin Certification Questions and Answers

When Bob logs into the site for the first time, he will be redirected to the landing product, which is Jira. However, since he does not have product access to Jira, he will see a message that says “You don’t have access to this product” and a button that says “Request access”. If he clicks on the button, an access request will be generated for Jira, which will need to be approved by a product admin.

ReferencesSet your site’s landing product Request access to a product

The correct product access configuration for Bob is Jira Administration with Product admin role and Jira Software with User role. This will allow Bob to update project schemes in Jira Software, as well as other project settings, without using a license. The Product admin role for Jira Administration grants access to the Jira Administration product, which is aseparate product from Jira Software that does not consume a license. The User role for Jira Software grants access to the Jira Software product, which does consume a license, but is necessary for Bob to view and edit project schemes12

References = Manage product access, Jira Administration overview

With a Standard subscription plan, you can add multiple products to your existing site, such as Jira Service Management1. You can also add Jira Software to a new site, if you need to create a separate instance for a different team or project2. However, you cannot create or use sandboxes, which are only available for Premium and Enterprise plans3. You also cannot change release tracks, which are only available for Enterprise plans4.

References: Manage your bill for Standard and Premium plans, Add a new product to your organization, How many instances of a product does my organization need?, Manage product sandboxes, Release tracks for cloud products

To access the Project Role Browser and set a default group for a project role, Foogie must have the Administer Jira global permission, which is granted by the site admin role1. The product admin role for Jira Administration does not have this permission2. The project admin role can only manage project role members for specific projects, not the default members3. The product admin role for Confluence and the org admin role are irrelevant for this task.

References: Manage project roles, Jira Cloud site and product administration, Project permissions

If Ann’s email domain is not verified by your organization, it means that you do not own or manage her account. However, she may have a managed account in another organization that has verified her domain. In that case, you cannot enforce security policies, deactivate, or delete her account12.

References:

• Verify a domain to manage accounts
• Solved: Verify domain - Missing accounts

When Ravi invites a teammate to join a product, an access request is generated for that product only. If the teammate needs access to another product on the same site, they can request it themselves or Ravi can invite them again. Therefore, if Ravi wants his teammate to have access to both Confluence and Jira Software, he needs to send two invitations, resulting in two access requests.

ReferencesInvite users to your site Approve or deny product access requests

The groups jira-software-users-acme and jira-admins-acme are default groups that are automatically created when you invite users to Jira Software or assign them the Jira admin role in your organization. The suffix acme indicates that the groups belong to the organization with the domain name acme.com. The groups are used to manage product accessand permissions for Jira Software, but they do not imply anything about Confluence access or org admin privileges. Therefore, the only statement that is definitely true is that your organization has the Jira Software product.

References :

• Default groups and permissions
• Users & Permissions | Jira Software.

When you click “Grant access to Jira Software” in the access request, the user is granted access to Jira Software only. They are not added to multiple product access groups, granted the User role for Jira Software, added to only one default group, or granted any Product Admin roles. References: Manage product access, [Manage users and groups]

This is because the access request shown in the image is for Confluence and the reason stated is “Needs to access Confluence”. Hence, Monica is granted the User role for Confluence, which allows her to view and edit pages and spaces in Confluence. She is not granted access to any other products or any Product Admin roles, which require higher permissions. She is also added to only one default group, which is the confluence-users group, unless the site admin has changed the default group for Confluence.

References = [Approve or deny product access requests], [Manage product access]

When Holly signed up for a new Confluence Cloud site, two groups were definitely created along with the site. These are the default groups for Confluence: confluence-users and site-admins. The confluence-users group grants access to Confluence and allows users to create and edit pages. The site-admins group grants administrative privileges for Confluence and allows users to manage global settings, templates, permissions, and more12

References = Manage product access, Manage groups

When you go to the Jira Software product pricing page, you can sign up for a new Atlassian site by clicking the Try it free button. You will be asked to enter your email address and choose a site name and URL. However, you must use an email address from a non-public domain, such as your company or organization domain. You cannot use an email address from a public domain, such as Gmail or Yahoo, because they are not allowed for security reasons12

References = Sign up for an Atlassian Cloud site, Atlassian Cloud site and organization domains

Martha needs to be able to use and update global templates and blueprints. The correct product access configuration for Martha is Confluence Administration with Product admin role. This role allows her to manage global templates and blueprints, as well as other site-wide settings for Confluence. She also needs the User role for Confluence to access and edit pages.

References = Manage product access, Administer global templates

For Atlassian Access billing, users on paid plans, like the Confluence Enterprise plan, are included in the bill. Atlassian Access provides security and centralized administration across all Atlassian Cloud products. Users on free plans, deactivated accounts, and portal-only customers (who typically access only a service desk portal and do not use licensed seats) are not counted as billable users for Atlassian Access.

When you start a site with a Premium subscription trial to a Cloud product, you automatically create a “site-admins” group that contains your account as the only member. The “site-admins” group has the site admin role, which allows you to manage the site settings, products, users, and groups. You can also add other users to the “site-admins” group if you want to delegate some of the site administration tasks.

References = Create and update groups and Manage site-level permissions

Anonymous access is a method to grant Confluence product access to new users without requiring admin approval or an Atlassian account. Users can view public spaces and pages in Confluence without logging in. However, anonymous access does not allow users to edit, comment, or create content in Confluence.

Organization insights is a feature that provides analytics and reports on your organization’s users, products, and security. You can access it from the Insights tab in your organization settings. Organization insights is available for all Atlassian cloud products and plans1.

References :

• View organization insights