According to the Cynefin framework, what type of change situation is stable and well understood, where the relationship between cause and effect is clear?
What kind of power is conveyed by a manager who is admired and respected by their subordinates and seen as a role model?
According to the 'change formula' (Beckhard and Harris), which response will increase the desirability to an individual of the proposed change or end state?
Which of the following statements about the technical Coordinator role is true?
The technical Coordination provides the same function from a technical perspective as the Business Ambassador does from a business perspective.
The technical Coordinator is responsible for ensuring that the solution confirm to the requested technical standards.
Which of the following statements about a 'Force Field Analysis' are true?
It can reveal both barriers to overcome and possible sources of resistance.
It should be created independently by the change manager.
What is the purpose of documenting the 'Measurement methodology' in a change communication strategy?
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated when we are able to talk about anything, maintain the relationship, and reach a good outcome?
Which of the following statements about diverse teams are true?
Increased creativity and innovation.
Thorough problem-solving and decision-making.
Which of the following statements are true?
The 'change curve' describes a normal human reaction to change.
The 'change curve' only applies to changes that are perceived as negative.
To show the change is on track, Change Managers must define and agree on a set of measures that reflect the desired outcomes. What are these often called?
Identify the missing word in the following sentence.
The Business Sponsor is known as the project [?] because they are committed to the solution and the delivery approach.
What role, ideally, should be independent of the outcome to be achieved in a Facilitated Wordshop?
Which of the following statements about data analytics are true?
The more data you have, the better the results.
Obtaining new data from external sources is beneficial and removes bias.
Which of the common Agile concepts, behaviors, and techniques composes fixed periods of time, at the end of which an objective has been met?
Which should always be the first step in the Continuous Change Management Cycle?
What DSDM product describes how the benefits have actually accrued following a period in live operation?
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated through sharing information about why change is necessary and when it will take place?
Which of the following statements, about building and maintaining engagement throughout change, are true?
Engaging people in change is simple and routine.
A simple formula can be applied for all change situations.
Which of the following statements, about effective communication and engagement approaches that appeal to hearts and minds, are true?
Actively responding to contributions makes people feel valued.
Decisions are based solely on rational reasoning.