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C_C4H225_12 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Questions 4

Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup? Note: There are 2 correct Answer: to this question.

Options:

A.

complaint@your.senderdomain.com

B.

abuse@your.senderdomain.com

C.

bounces@your.senderdomain.com

D.

postmaster@your.senderdomain.com

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Questions 5

Which of the following statements apply when using Google Product Feed (GPF)?

Options:

A.

Multiple GPFs are supported for clients who target multiple countries.

B.

United States is selected as the default locale if a language is not supported.

C.

A custom field can be inserted using c_* format.

D.

Multiple GPFs are not supported for clients who use multiple languages.

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Questions 6

You want to test two different Overlay Web Channel campaigns. Which options do you have? Note: There are 2 correct Answer: to this question.

Options:

A.

Activate the Advanced Scheduling page and set up an A/B test.

B.

Create an Interactions program with an A/B splitter and insert two different campaigns.

C.

Create an Automation program with an A/B splitter and insert two different campaigns.

D.

Split your recipient source into two contact lists and activate two separate campaigns.

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Questions 7

You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct Answer: to this question.

Options:

A.

Change Profile

B.

Consent Management

C.

General Registration

D.

Newsletter Registration

E.

Product Subscription

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Questions 8

How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?

Options:

A.

Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100

B.

Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum

C.

Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15

D.

Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer

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Questions 9

How does the IP access control functionality work?

Options:

A.

Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.

B.

Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.

C.

Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.

D.

Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two- step authentication.

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Questions 10

Some web recommender widgets can be placed on any page in your website. What are some examples of these widgets? Note: There are 2 correct Answer: to this question.

Options:

A.

Also-bought widget

B.

Home widget

C.

Last-purchase widget

D.

Personal widget

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Questions 11

Why does it make sense to create link categories under Management > Link Categories? Note: There are 2 correct Answer: to this question.

Options:

A.

You will use the Predict Mail Category widgets in your emails.

B.

You can use the categories for reporting in email analytics.

C.

You can assign every link you add to a category in the email editor later.

D.

You can use the categories you created for segmentation.

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Questions 12

What is the Yahoo complaint feedback loop?

Options:

A.

It is a tool that enables hard bounces to be automatically recorded in your account as invalid contacts.

B.

It is a tool that enables complaints to be automatically recorded in your account as unsubscribes.

C.

It is a tool that enables bounces to be automatically recorded in your account as suppressions.

D.

It is a tool that enables complaints to be automatically recorded in your account as hard bounces.

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Exam Code: C_C4H225_12
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Last Update: Nov 23, 2024
Questions: 80
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