C_THR97_2411 SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Onboarding Questions and Answers

In SAP SuccessFactors Offboarding, business rules are used to control various aspects of the process, including permissions for editing personal information. TheONB2_OFB_EmployeeReviewCheckrule specifically governs the ability of the offboardee (the employee leaving the organization) to review and edit their personal information during the Offboarding process.

According to the SAP SuccessFactors Offboarding Implementation Guide:

TheONB2_OFB_EmployeeReviewCheckrule is configured inConfigure Business Rulesand determines whether the offboardee can access and modify personal data, such as contact details, during the Employee Review step of the Offboarding process. This ensures that the offboardee’s information is accurate before final submission.

Option B (ONB2SelectOffboardingActivitiesConfig) is incorrect because it is used to configure the selection of offboarding activities, not to control editing permissions. Option C (ONB2ResponsibilityConfig) is incorrect because it assigns responsibilities for tasks, not editing capabilities. Option D (ONB2_OFB_ManagerReviewCheck) is incorrect because it pertains to the manager’s review of offboarding data, not the offboardee’s ability to edit personal information.

SAP SuccessFactors Onboarding includes several predefined business rules that automate and control various aspects of the onboarding process. These rules are configured inConfigure Business Rulesand are critical for standard process execution.

According to the SAP SuccessFactors Onboarding Implementation Guide:

ONB2_PreDay1AccessCheck(Option B): This rule determines whether new hires can access the system before their start date, controlling pre-onboarding tasks and notifications.

ONB2_ProcessClosurePeriodConfig(Option C): This rule defines the period after which an onboarding process is considered closed, automating process completion and archiving.

ONB2_InternalHire_Configuration(Option D): This rule configures settings for internal hires, such as profile selection or data transfer, ensuring proper handling of internal onboarding processes.

Option A (ONB2_Initiate_Offboarding_Configuration) is incorrect because it is not a predefined rule for onboarding; it pertains to offboarding. Option E (ONB2_Select_Onboarding_Task_Configuration) is incorrect because it is not a standard predefined rule in the system.

In SAP SuccessFactors Onboarding, specific permissions are required to allow participants, such as administrators or hiring managers, to cancel an Onboarding process. This action is controlled by a dedicated role-based permission (RBP).

According to the SAP SuccessFactors Onboarding Configuration Guide:

Cancel Onboarding Permission(Option D): This permission, configured inManage Permission Roles, grants users the ability to cancel an Onboarding process for a new hire. It is typically assigned to administrators or HR coordinators who need to manage process interruptions, such as when a new hire withdraws or an error occurs.

Option A (Configure Object Definitions) is incorrect because it relates to creating or modifying MDF objects, not canceling processes. Option B (Process Trigger) is incorrect because it pertains to initiating processes, not canceling them. Option C (Process) is incorrect because it is too vague and not a specific permission for canceling Onboarding processes.

TheEmployment Profile Selectionpage in SAP SuccessFactors Onboarding allows internal hiresor employees undergoing legal entity transfers to select or confirm their employment profile. Enabling this feature requires specific configurations to trigger the page in the onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Create a business rule using Trigger Employment Profile Selection for Internal Hires scenario(Option A): A business rule is created inConfigure Business Ruleswith theTrigger Employment Profile Selection for Internal Hiresscenario to activate the Employment Profile Selection page for relevant users.

Add the business rule to the Onboarding Configuration in Manage Data(Option C): The business rule is added to theONB2Processor related configuration object inManage Datato integrate the Employment Profile Selection page into the onboarding process flow.

Option B (Enable the Employment Profile Selection API) is incorrect because there is no specific API for enabling this page; it is controlled by business rules. Option D (Enable and configure the (ONB) Legal Entity Transfer User Welcome Message Template) is incorrect because the welcome message template is unrelated to enabling the profile selection page.

Offboarding in SAP SuccessFactors involves multiple stakeholders who need specific role-based permissions (RBPs) to complete tasks like exit surveys, asset returns, or process initiation. The permissions are assigned based on the roles involved in the offboarding process.

According to the SAP SuccessFactors Offboarding Configuration Guide:

Administrator(Option A): Administrators require permissions likeManage Onboarding or Offboardingto initiate and oversee the offboarding process, configure tasks, and monitor completion.

Manager(Option C): Managers of the exiting employee need permissions to complete tasks such as reviewing exit data or approving knowledge transfer, typically assigned via roles likeComplete Data Collection Tasks.

All employees(Option D): Exiting employees (offboardees) need permissions, such asOnboardingExternalUseror equivalent offboarding permissions, to access and complete their assigned tasks, like exit surveys or personal data updates.

Option B (External employees) is incorrect because external employees are not typically involved in offboarding processes. Option E (Contingent workers) is incorrect because contingent workers are managed separately and do not usually participate in standard offboarding tasks.

In SAP SuccessFactors Onboarding, when a new hire is initiated into the system, an email is sent to provide access credentials, including a reset password link for external users (new hires who have not yet become internal employees). This is handled by the(ONB) External User Welcome Message Template, which is specifically designed to communicate with external users during the Onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide:

The(ONB) External User Welcome Message Templateis triggered when a new hire is added to the Onboarding process, typically during the initiation phase or when the new hire is moved to theManage Pending Hiresstep. This email includes a link for the new hire to reset their password and access the SuccessFactors system as an external user.

Option A (Welcome Message Notification with Reset Password Support Template) is incorrect because this is not a standard template in Onboarding. Option C ((ONB) New Welcome Message Added Template) does not exist in the system. Option D ((ONB) New Hire Welcome Message) is incorrect because this template is used for general welcome communication, not specifically for password reset links.

To map document fields to custom data collection fields in SAP SuccessFactors Onboarding, you need to link the fields in the uploaded document template to the fields in a custom MDF (Metadata Framework) object used for data collection. This is done through theMaintain Onboarding and Offboarding Document Templatestool in Admin Center.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Choose the MDF custom object as the base object(Option A): The custom MDF object, created inConfigure Object Definitions, serves as the base object for the data collection fields. You select this object to map its fields to the document template.

Select the fields from the MDF custom object in the Target Field column(Option C): In the mapping configuration, you specify the target fields from the MDF custom object that correspond to the document fields, ensuring data is correctly captured.

Select Direct in the Mapping Type column(Option D): TheDirectmapping type is used to establish a one-to-one relationship between the document field and the MDF object field, allowing data to flow directly from the form to the system.

Option B (Select Rule in the Mapping Type column) is incorrect because theRulemapping type is used for dynamic calculations or conditions, not for standard field mapping. Option E (Create a business rule) is incorrect because business rules are used for validation or triggering actions, not for mapping document fields to MDF fields.

Integrating an external HRIS with SAP SuccessFactors Onboarding requires configuring data transfers and aligning the data model to ensure seamless onboarding processes.

According to the SAP SuccessFactors Onboarding and Integration Guide:

Import Employee Data using Integration Center or OData APIs(Option B): Employee data from the external HRIS must be imported into SuccessFactors usingIntegration CenterorOData APIsto create onboarding records and populate fields like personalInfo or jobInfo.

Configure the Onboarding data model(Option C): The Onboarding data model must be configured to map fields from the external HRIS to SuccessFactors entities (e.g., personalInfo, jobInfo), ensuring data compatibility.

Create an export of new hire data using Integration Center or OData APIs(Option E): New hire data may need to be exported back to the external HRIS for synchronization, usingIntegration CenterorOData APIsto maintain consistency.

Option A (Create an export using only a middleware system) is incorrect because exports can use Integration Center or APIs, not just middleware. Option D (Configure all the Event Reasons) is incorrect because only relevant event reasons (e.g., hire, termination) need configuration, not all.

To configure a custom object for use in Custom Data Collection within SAP SuccessFactors Onboarding, you must define the custom object in the Metadata Framework (MDF). This is done through theConfigure Object Definitionstool in the Admin Center. The process involves creating or modifying a custom MDF object that can be used to store and collect additional data during the Onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide, the steps include:

Navigate toAdmin Center > Configure Object Definitions.

Create a new object or edit an existing one to define the fields required for data collection.

Ensure the object is associated with the Onboarding process by linking it to the appropriate data collection step (e.g., Additional Data Collection).

Configure visibility and permissions for the object to ensure it is accessible to relevant users (e.g., new hires or administrators).

Option A (Configure Business Rules) is incorrect because theONB2_CustomDataCollectionCheckrule is used to validate data collected, not to configure the custom object itself. Option C (Manage Permission Roles > Metadata Framework) is related to granting permissions but does not involve configuring the object. Option D (Manage Business Configuration) is used for configuring HRIS elements, not MDF objects for custom data collection.

To explore released APIs for SAP SuccessFactors, including those used in Onboarding integrations, theSAP Business Accelerator Hubis the recommended platform. This hub provides a centralized repository for discovering, exploring, and testing SAP APIs, including OData and SOAP APIs used in SuccessFactors integrations.

According to the SAP SuccessFactors Integration Guide:

TheSAP Business Accelerator Hub(formerly SAP API Business Hub) allows developers and administrators to browse available APIs, view documentation, and test API calls. It includes APIs for Onboarding, such as those used for initiating processes or retrieving new hire data.

Option A (SAP Integration Suite) is incorrect because it is a platform for building and managing integrations, not for exploring released APIs. Option C (SAP Application Interface Framework) is used for monitoring and managing interfaces, not for discovering APIs.

Hiring managers or other onboarding participants (e.g., HR coordinators) may need to complete data collection tasks on behalf of a new hire, such as during the Personal Data Collection or Additional Data Collection steps. This requires specific role-based permissions (RBPs) to access and modify new hire data.

According to the SAP SuccessFactors Onboarding Configuration Guide:

Update New Hire Data(Option A): This permission allows users to edit and update the new hire’s data in the Onboarding process, including data collected during the Personal Data Collection step.

Complete Data Collection Tasks(Option B): This permission enables users to complete data collection tasks assigned to the new hire, ensuring all required fields are filled out.

Access New Hire Data Permission(Option D): This permission grants read access to the new hire’s data, which is necessary before updating or completing tasks on their behalf.

Option C (Access Additional Onboarding Data Permission) is incorrect because it is not a standard RBP; additional data access is covered underAccess New Hire Data. Option E (Onboarding Configuration) is incorrect because it relates to administrative configuration, not task completion on behalf of a new hire.

Custom tokens in SAP SuccessFactors Onboarding email templates allow dynamic insertion of data, such as a new hire’s name or start date, into notifications. These tokens are configured using specific tools to map and reference data fields.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Map the field names on the document template to fields defined in Onboarding(Option C): InDocument Generation - Manage Document Template Mapping, administrators map document fields to MDF objects or other data sources, enabling tokens to pull the correct data into emails.

Create a document template using Document Generation(Option D): TheDocument Generation - Manage Document Templatetool is used to create templates that include custom tokens, which can be referenced in email notifications.

Use format {fieldID} to add custom tokens in the subject or body of the email in Email Services(Option E): InEmail Services, administrators add custom tokens using the {fieldID} format to dynamically insert data into the email subject or body.

Option A (Create a document template for custom tokens using Maintain Onboarding and Offboarding Document Templates) is incorrect because this tool is for uploading forms, not creating tokens. Option B (Add field names on the content of the document template) is incorrect because field names are mapped, not manually added to the template content.