C_WZADM_2404 SAP Certified Associate - SAP Build Work Zone - Implementation and Administration Questions and Answers

The SAP Activate Explore phase is the phase where the project team validates the fit of the standard SAP solution to the customer’s business requirements and identifies any gaps or deltas that need to be addressed1. The key deliverables of this phase are2:

Fit-to-Standard Analysis: This is a series of workshops where the project team demonstrates the predefined scenarios and processes in the SAP solution using the customer’s starter system and sample data. The customer validates the fit of the standard solution to their business needs and identifies any gaps or deltas that require additional configuration, customization, or extension3.

Data Load Preparation: This is the process of preparing the data migration objects and templates, defining the data migration strategy and approach, and performing data quality checks and cleansing. The project team also executes the initial data load to the quality system and validates the results4.

The other options are not part of the SAP Activate Explore phase, but rather of the following phases:

Integration setup: This is part of the SAP Activate Realize phase, where the project team configures and tests the integration scenarios between the SAP solution and other systems, such as legacy systems, third-party applications, or cloud services5.

Cloud System Provisioning: This is part of the SAP Activate Prepare phase, where the project team requests and receives the access to the SAP cloud systems, such as the starter system, the quality system, and the production system6.

References: 1: SAP Activate Elements and Phases | SAP Blogs 2: SAP Activate – Explore Phase: Use Fit-to-Standard to confirm business process fit and identify gaps in your SAP S/4HANA Cloud Implementation | SAP Blogs 3: Fit-to-Standard Analysis | SAP Help Portal 4: Data Load Preparation | SAP Help Portal 5: Integration Setup | SAP Help Portal 6: Cloud System Provisioning | SAP Help Portal

Out of the box, you can use the following options to integrate Microsoft Teams and SAP Build Work Zone, advanced edition:

Microsoft Teams application for SAP Build Work Zone: This is a custom app that you can download from SAP Build Work Zone, advanced edition and upload to Microsoft Teams. It allows you to access and share your workspaces, inbox, and apps from SAP Build Work Zone, advanced edition within Microsoft Teams. You can also chat with your colleagues in Microsoft Teams from your site. For more information, see 1.

SharePoint Online integration for document repositories: This is a feature that enables you to use SharePoint Online as a document repository for your workspaces in SAP Build Work Zone, advanced edition. You can create, edit, and share documents stored in SharePoint Online from your workspaces. You can also use the Microsoft Teams chat feature as part of the SharePoint integration. For more information, see 2.

Microsoft Teams UI integration cards: These are cards that you can use to display information from SAP Build Work Zone, advanced edition in Microsoft Teams. You can create and configure these cards using the UI Integration Card Designer in SAP Build Work Zone, advanced edition. You can also use actions and parameters to enable interactions with the cards. For more information, see 3.

The options that are not available out of the box are:

Microsoft Teams chat enabled standalone: This is not a feature that is provided by SAP Build Work Zone, advanced edition. You can only use the Microsoft Teams chat feature as part of the SharePoint integration or the Microsoft Teams application for SAP Build Work Zone, advanced edition.

Microsoft Teams chat enabled as part of the SharePoint integration: This is not a separate option, but rather a sub-feature of the SharePoint Online integration for document repositories. You cannot enable the Microsoft Teams chat feature without integrating with SharePoint Online.

References:

1: Integrating with Microsoft Teams | SAP Help Portal

2: Integrating with SharePoint Online | SAP Help Portal

3: UI Integration Cards | SAP Help Portal

Application tiles are created and configured in the Content Manager, which is a tool located in the Site Manager of SAP Build Work Zone. The Content Manager includes various editors that you can use to configure apps, groups, roles, and catalogs. Once configured, the app appears as a tile in the Applications page of your site - a single page that acts as an embedded launchpad. You can also implement custom visualizations for your app tiles, such as Static App Launcher and Dynamic App Launcher. References:

7: Adding Apps to Your Site

8: Add an SAPUI5 App to a Workpage in SAP Build Work Zone, advanced edition

9: Implement Custom Visualization

This is a REST API based on the System for Cross-domain Identity Management (SCIM 2.0) specification that allows you to assign roles to users directly inside SAP Build Work Zone1.

Admin UI of the SAP BTP subaccount cockpit: This is a graphical user interface that allows you to assign role collections to users on the SAP BTP subaccount level234.

Attribute mapping for the connected Identity Provider: This is a configuration option that allows you to automatically create shadow users and map role collections based on the Groups assertion attribute from the connected Identity Provider1.

References: 2: https://help.sap.com/docs/build-process-automation/sap-build-process-automation/assign-sap-build-work-zone-roles-to-users  1: https://learning.sap.com/learning-journey/implement-and-administer-sap-build-work-zone/explaining-the-provisioning-of-users-and-roles-in-sap-build-work-zone_f81cff40-ea59-49fc-8c9e-65f68b63a812  3: https://developers.sap.com/tutorials/spa-configure-workzone.html  4: https://help.sap.com/docs/btp/sap-business-technology-platform/assign-users-to-role-collections

 In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. References:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

Extensions for SAP Build Work Zone, advanced edition are custom applications that can be developed and deployed to enhance the user experience and functionality of SAPBuild Work Zone, advanced edition. Extensions can be used to integrate data and content from various sources, such as SAP or third-party systems, into SAP Build Work Zone, advanced edition. Extensions can also be used to customize the look and feel of SAP Build Work Zone, advanced edition, such as changing the logo, color scheme, or layout. Extensions can be developed using SAP Business Application Studio or any other development tool that supports the Cloud Foundry environment12.

The scenarios that could be implemented with extensions for SAP Build Work Zone, advanced edition are:

Show a list of flights or hotels booked by the user in the corporate travel system (B): This scenario requires integrating data from an external system (the corporate travel system) into SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to fetch and display the relevant data in a card or a widget on a workpage34.

Change the system logo and color scheme (D): This scenario requires customizing the appearance of SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to modify the system settings, such as the logo, color scheme, or theme5.

Show a list of incidents reported by a user from an on-premise or cloud system (E): This scenario requires integrating data from another SAP or third-party system (the incident management system) into SAP Build Work Zone, advanced edition. This can be achieved by developing an extension that uses the SAP Build Work Zone, advanced edition APIs to fetch and display the relevant data in a card or a widget on a workpage34.

The scenarios that could not be implemented with extensions for SAP Build Work Zone, advanced edition are:

Ensure single-sign-on experience for all users (A): This scenario does not require developing an extension, as SAP Build Work Zone, advanced edition already supports single-sign-on (SSO) for all users. SSO can be configured by the administrator using the SAP Cloud Platform Identity Authentication service.

Create a new link to corporate policies in the user menu ©: This scenario does not require developing an extension, as SAP Build Work Zone, advanced edition already allows adding custom links to the user menu. This can be done by the administrator using the SAP Build Work Zone, advanced edition UI.

References: 1: SAP Build Work Zone, advanced edition - Developer Guide 2: SAP Build Work Zone, advanced edition - Extensions 3: SAP Build Work Zone, advanced edition - Cards and Widgets 4: SAP Build Work Zone, advanced edition - APIs 5: [SAP Build Work Zone, advanced edition - System Settings] : [SAP Build Work Zone, advanced edition - Themes] : [SAP Build Work Zone, advanced edition - Single Sign-On] : [SAP Cloud Platform Identity Authentication service] : [SAP Build Work Zone, advanced edition - User Menu] : [SAP Build Work Zone, advanced edition - Custom Links]

Guided experiences are workflow-based cards that help you perform specific tasks through a multistep process possibly spanning multiple systems. For example, you can use the Onboarding Guided Experience to provide a personalized journey for your new hires from the time they receive an offer letter to their first 90 days at your company. You can also use the Return to Workplace Guided Experience to plan a safe return to the workplace for your company employees. References:

Guided Experiences | SAP Help Portal

Illustrating Extensibility in SAP Build Work Zone

To use SAP Build Work Zone OData APIs or webhooks, you must connect to the Digital Workplace Service (DWS) component of the SAP Build Work Zone solution architecture. The DWS is responsible for providing the APIs and webhooks that enable integration with other SAP or third party solutions. The DWS also handles the user authorization and authentication using OAuth or SAML workflows. The other options are not correct because they are not related to the SAP Build Work Zone APIs and webhooks. Content Manager is a tool for managing content in SAP Build Work Zone, SAP BTP subaccount is a logical unit for managing applications and services on SAP Business Technology Platform, and SAP API Management is a service for managing, securing, and analyzing APIs. References:

Explaining APIs and Webhooks

Using Push Notifications for Webhooks

SAP Build Work Zone APIs are application programmable interfaces that allow other SAP or third party solutions to integrate with SAP Build Work Zone, to either query data-based on scope, or create new content. Some of the tasks that can be accomplished using SAP Build Work Zone APIs are:

Granting access to single pages: APIs support single-use tokens for granting immediate, short-term access to single pages1.

Create new content: APIs can be used to create new content packages, HTML5 applications, extensions, or UI integration cards1.

Query data: APIs can be used to query data from SAP Build Work Zone, such as users, groups, pages, spaces, or notifications1.

The other options are incorrect because they are related to webhook subscriptions, not APIs. Webhook subscriptions are used to register for notifications of certain updates or activities within SAP Build Work Zone, such as page creation, space deletion, or user invitation1. Webhooks can also be used to notify gamification service, which is a third party service that provides gamification features for SAP Build Work Zone2.

References:

Explaining APIs and Webhooks, Unit 2, Lesson 3, Slides 3-6

SAP Build Work Zone Webhook Document, Section 2.1.1

External users are the most restricted user type in SAP Build Work Zone, advanced edition. They are guests of your organization and are given access to only the specific private external workspaces to which they have been invited, as well as to their dedicated home pages (for external users) and their user profile1. Therefore, some actions that external users cannot do are:

Create workspaces: External users cannot create workspaces of any type. They can only join workspaces that they are invited to by internal users or other external users2.

Share user homepages with other external users: External users cannot share their user homepages with other external users. They can only view their own user homepage, which shows the workspaces they are a member of and the content they have recently accessed3.

Access My Workspace: External users cannot access My Workspace, which is a personal workspace for internal users where they can store and manage their own content. External users can only access the workspaces they are invited to and the content they are allowed to see4.

External users can do the following actions:

Post in workspace forums: External users can post in workspace forums of the workspaces they are a member of. They can also subscribe to topics, receive notifications, and mark answers as helpful or correct5.

Upload a custom profile picture: External users can upload a custom profile picture for their user profile. They can also edit their profile information, such as name, email, phone number, and bio.

References:

1: External Users - Overview

2: Managing External Users

3: User Home Page for External Users

4: My Workspace

5: Forum Section

: User Profile

 To create user lists in SAP Build Work Zone, you can use either the Digital Workplace Service SCIM API or the SAP Cloud Identity Service SCIM API. Both of these APIs allow you to manage users and groups programmatically using the System for Cross-domain Identity Management (SCIM) protocol. The Digital Workplace Service SCIM API is used to create user lists in the Digital Workplace Service admin UI, while the SAP Cloud Identity Service SCIM API is used to create user lists in the SAP BTP subaccount adminUI. You cannot use the Digital Workplace Service admin UI or the SAP BTP subaccount admin UI directly to create user lists, as they do not provide the option to do so. References:

Creating User Lists

Digital Workplace Service SCIM API

SAP Cloud Identity Service SCIM API

Home pages are the landing pages that users see when they access SAP Build Work Zone. They can display information that is relevant to the company, an area, or a workspace. There are some aspects that need to be considered when working with home pages, such as:

Home pages have a dedicated content area that can be customized using the page builder. The content area is where you can add rows, columns, widgets, cards, and other elements to create a layout for your home page. The content area is different from the feed area, which shows the latest updates and notifications from the company, area, or workspace1.

The home page editor has different layout options compared to workspaces. The home page editor allows you to create a persistent navigation bar with links to other pages or external URLs. You can also add a header image and a title to your home page. The workspace editordoes not have these options, but it allows you to add tabs to organize your content into different pages2.

Some aspects that are not true about home pages are:

External home pages can only be configured in the external user Company Admin Area. This is not true, because external home pages can also be configured in the external user Area Admin Area. External home pages are the home pages that are shown to external users, who are users that do not belong to your company but have access to some of your content. You can create external home pages for the company level and for each area level. To do so, you need to switch to the external user Company Admin Area or the external user Area Admin Area, which are separate from the internal user admin areas3.

Company area home pages are always shown to all users. This is not true, because company area home pages are only shown to the users who belong to that specific area. Company area home pages are the home pages that are designed for a specific area or department within the company. They display information that is relevant to that area and also include the area feed. Content is shared by everyone in the specific area. To create a company area home page, you need to be an administrator that is assigned to that area1.

References:

Home Pages

Adding Content to Workpages

External Users

 The URL pattern for the Digital Workplace Service component is composed of the following elements:

The subaccount subdomain, which is the name of the subaccount that hosts the service instance.

The work zone type, which is either workzone for SAP Build Work Zone, standard edition, or workzoneadv for SAP Build Work Zone, advanced edition.

The DWS datacenter, which is the region where the service instance is deployed, such as eu10, us10, or ap10.

The suffix cfapps.hana.ondemand.com, which is the domain name for Cloud Foundry applications.

Therefore, the correct URL pattern is https:// .cfapps..hana.ondemand.com.

The other options are incorrect because they do not follow the correct order or format of the URL elements.

References:

Introducing SAP Build Work Zone, Unit 2, Lesson 1, Slide 5

SAP Build Work Zone - Implementation and Administration, Unit 2, Lesson 2, Slide 6

 To access the administration console of SAP Build Work Zone, you need to have the administrator permission in Digital Workspace Service. This permission is granted by the company administrator or the area administrator of the site that you want to access. Without this permission, you will not see the Administration Console option under your avatar in the User Actions menu. The other options (B, C, and D) are not related to the administration console access, but to the SAP BTP account and subaccount level permissions that are required for setting up SAP Build Work Zone. References:

SAP Build Work Zone, advanced edition - SAP Online Help

SAP Build Work Zone - Implementation and Administration

 UI integration cards are the most-used method to show business data on SAP Build Work Zone workpages because they allow you to display application content from different sources side by side without the user having to switch screens. They contain a certain set of information from an app or page that’s presented to users in a specific context. You can use cards to group information, link to more details, present a summary, and much more. As a result, your users get all the information they need on a single screen. UI integration cards can also interact with each other on the same workpage, making them more dynamic and responsive. References: UI Integration Cards | SAP Help Portal, Direct Deployment of UI Integration Cards to SAP Work Zone | SAP Blogs