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CAD Certified Application Developer - ServiceNow Questions and Answers

Questions 4

Which class is NOT part of the Client side scoped APIs?

Options:

A.

GuideDialogWindow

B.

GuideAjex

C.

GuideRecord

D.

GuideForm

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Questions 5

The source control operation used to store local changes on an instance for later application is called a(n)

.

Options:

A.

Branch

B.

Tag

C.

Stash

D.

Update set

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Questions 6

Which of the following methods are useful in Access Control scripts?

Options:

A.

g_user.hasRole() and current.isNewRecord()

B.

gs.hasRole() and current.isNewRecord()

C.

g_user.hasRole() and current.isNew()

D.

gs.hasRole() and current.isNew()

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Questions 7

A customer requests the following data quality measures be added:

1. Incident numbers should be read-only on all lists and forms, for all users.

2. Short Description field should be mandatory, on all records, across all applications, on Insert.

Which type of policy would you use to meet this requirement?

Options:

A.

Dictionary Design Policy

B.

Field Criteria Policy

C.

Data Quality Policy

D.

Data Policy

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Questions 8

Which framework can automatically populate values for the Priority and Category fields based on the Short description field value?

Options:

A.

Action

B.

Assignment Rule

C.

Predictive Intelligence

D.

CSDM

E.

Ul Policy

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Questions 9

Which of the following is an available feature in Studio?

Choose 2 answers

Options:

A.

Push to external source control

B.

Search branch

C.

Merge branches

D.

Push to update set

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Questions 10

Which one of the following is NOT a debugging strategy for client-side scripts?

Options:

A.

g_form.addInfoMessage()

B.

Field Watcher

C.

jslog()

D.

gs.log()

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Questions 11

What section on the Notes tab, shows the history of the work documented on the record?

Options:

A.

Journal

B.

Activity Stream

C.

Diary

D.

Timeline

E.

Audit Log

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Questions 12

When creating a table in a privately-scoped application, which four Access Controls are created for the table?

Options:

A.

Insert, Delete, Query, Write

B.

Create, Delete, Read, Write

C.

Create, Delete, Read, Update

D.

Insert, Delete, Query, Update

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Questions 13

In a Business Rule, which one of the following returns the sys_id of the currently logged in user?

Options:

A.

g_form getUserID()

B.

g_form getUserSysy

C.

gs.getUserSysID()

D.

gs.getUserID()

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Questions 14

What are advantages of using Flow Designer? Choose 3 answers

Options:

A.

Smooth integration with 3rd party systems

B.

Less manual scripting

C.

Reduces technical debt

D.

Supports advanced developers

E.

Enables complicated scripting

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Questions 15

What are examples of Ul Actions relating to forms?

Choose 3 answers

Options:

A.

Form Buttons

B.

Form Context Menu

C.

Form Columns

D.

Form View

E.

Form Links

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Questions 16

Which one of the following is NOT true for Modules?

Options:

A.

Access to Modules is controlled with roles

B.

Modules open content pages

C.

Every Module must be associated with a table

D.

Every Module must be part of an Application Menu

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Questions 17

Which business requirements and process(es) should be documented as part of the application development plan?

Choose 4 answers

Options:

A.

Data input/output

B.

Business problem

C.

Project schedule

D.

Process steps

E.

Database capacity

F.

Users/stakeholders

G.

Available licenses

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Questions 18

Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

Options:

A.

Access List

B.

Can Access

C.

Accessible to

D.

Can Read

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Questions 19

Which statement correctly describes the differences between a Client Script and a Business Rule?

Options:

A.

A Client Scrip! executes on the client and a Business Rule executes on the server

B.

A Client Script executes before a record is loaded and a Business Rule executes after a record is updated

C.

A Client Script executes on the server and a Business Rule executes on the client

D.

A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded

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Questions 20

Identify characteristic(s) of a Record Producer.

Choose 3 answers

Options:

A.

Graphics can be included on the user interface.

B.

All records created using this strategy are inserted into the Requested Item [sc_req_item] table.

C.

You can script behaviors of fields in the user interface.

D.

They must be scripted.

E.

Each field prompts the user with a question rather than a field label.

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Questions 21

Which one of the following is NOT required to link a ServiceNow application to a Git repository?

Options:

A.

Password

B.

URL

C.

User name

D.

Application name

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Questions 22

If the Create module field is selected when creating a table, what is the new module’s default behavior?

Options:

A.

Open an empty form so new records can be created

B.

Open a link to a wiki article with instructions on how to customize the behavior of the new module

C.

Display an empty homepage for the application

D.

Display a list of all records from the table

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Questions 23

What are some of the benefits of extending an existing table such as the Task table when creating a new application?

a)You can repurpose existing fields by simply changing the label.

b)Use existing fields with no modifications.

c)Existing logic from the parent table will be automatically applied to the new table.

d)All of the parent table records are copied to the new table.

Options:

A.

a, b, c, and d

B.

a and b

C.

b and c

D.

a, b, and c

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Questions 24

Client-side scripts manage what?

Options:

A.

Forms and Forms Fields

B.

Playbook access

C.

Database and backend

D.

User access

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Questions 25

What module do you use to access the reports that are available to you?

Options:

A.

Reports > Overview

B.

Reports > View / Run

C.

Self-Service > My Dashboards

D.

Reports > Homepage

E.

Self-Service > My Reports

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Questions 26

When working in the Form Designer, configuring the label of a field in a child table changes the label on which table(s)?

Options:

A.

base table

B.

child table

C.

parent table

D.

all tables

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Questions 27

What setting allows users to view a Knowledge Base article even if they are not logged in?

Options:

A.

The ESS role

B.

The Allow All role

C.

The Public setting

D.

The View All setting

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Questions 28

Which of the following is NOT supported by Flow Designer?

Options:

A.

Call a subflow from a flow

B.

Test a flow with rollback

C.

Use Delegated Developer

D.

Run a flow from a MetricBase Trigger

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Questions 29

What occurs when an existing table is extended in ServiceNow?

Options:

A.

The new table inherits the functionality built into the parent table.

B.

The new table does not inherit any of the fields from the parent table.

C.

You must script and configure all required behaviors.

D.

The table's Access Controls are ignored when determining access to the new table's records and fields.

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Questions 30

The customer has asked that you change the default layout of the Task list. They would like these columns, in this order:

• Number

• Task Type

• Parent

• Short Description

• Assignment Group

• Assignee

• Updated

After navigating to the list, where would you click, to meet this requirement?

Options:

A.

Right click List Gear icon > Configure > Columns

B.

Click List Context Menu > Configure > Columns

C.

Right click on any column header Context Menu > Configure > List Layout

D.

Click List Context Menu > Personalize List

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Questions 31

Which of the following are true for reports in ServiceNow? (Choose three.)

Options:

A.

Any user can see any report shared with them.

B.

Can be a graphical representation of data.

C.

All users can generate reports on any table.

D.

Can be run on demand by authorized users.

E.

Can be scheduled to be run and distributed by email.

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Questions 32

Application developers configure ServiceNow using industry standard JavaScript to…

Options:

A.

Enable the right-click to edit the context menus on applications in the navigator

B.

Extend and add functionality

C.

Customize the organization’s company logo and banner text

D.

Configure the outgoing email display name

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Questions 33

What is the ServiceNow App Repository?

Options:

A.

A Request table

B.

Another name for update sets

C.

A database containing ServiceNow apps

D.

A collection of files in a Git database

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Questions 34

What are web services?

Options:

A.

They provide a customer-facing view of available service and product offerings provided by departments within the organization

B.

Methods used to allow applications to connect to other software applications over a network

C.

Methods used to create and maintain Ul Pages

D.

Methods used to discover a wide variety of systems and applications

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Questions 35

Which determines the relationships between field in an Import Set table to field in an existing ServiceNow table?

Options:

A.

Data Sources

B.

Schema Map Relationship Builder

C.

Business Service Management Map

D.

Transform Map

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Questions 36

Which one of the following objects CANNOT be used in a Script Action script?

Options:

A.

previous

B.

GlideRecord

C.

event

D.

current

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Questions 37

Access Control debug information identification whether each element of an Access Control granted of denied access. The elements of an Access Control evaluated?

Options:

A.

Conditions, Script, Roles

B.

Script, Conditions, Roles

C.

Conditions, Roles, Script

D.

Roles, Conditions, Script

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Questions 38

How would you describe the relationship between the Incident and Task table? I Incident table is extended from Task table

Options:

A.

Incident table has a one to many relationship with the Task table

B.

Incident table has a many to many relationship with the Task table

C.

Incident table is related to the Task table via the INC number

D.

Incident table is a database view of the Task table

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Questions 39

What are the features of Flow Designer?

Choose 3 answers

Options:

A.

Add stages to a flow

B.

Call a flow from another flow or subflow

C.

Test a flow using the "Run as" feature

D.

Support Java Scripting code to test conditions that trigger the flow. Eg Run a flow from a Catalog item

E.

Perform form field data validation at client side

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Questions 40

Which one of the following is NOT a purpose of application scoping?

Options:

A.

Provide a relationship between application artifacts

B.

Provide a way of tracking the user who developed an application

C.

Provide a namespace (prefix and scope name) to prevent cross application name collisions

D.

Provide controls for how scripts from another scope can alter tables in a scoped application

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Questions 41

What are the benefits of storing the majority of an Application’s server-side script logic in a Script Include?

a) This makes execution faster.

b) Only run when called from a script.

c) The script logic can be hidden when the Application is installed from the ServiceNow Store. d. For some changes to application logic there is only one place to make edits.

Options:

A.

a, b, and d

B.

a, b, c, and d

C.

b, c, and d

D.

a, b, and c

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Questions 42

a. To replace outdated, inadequate, custom business applications and processes

b. To extend service delivery and management to all enterprise departments

c. To allow users full access to all ServiceNow tables, records, and fields

d. To extend the value of ServiceNow

Options:

A.

a, b, and c

B.

a, b, c, and d

C.

b, c, and d

D.

a, b, and d

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Questions 43

Tables that extend a table do what?

Options:

A.

Sometimes inherit the parent's fields

B.

Automatically update the application scope

C.

Do not inherit the parent's fields

D.

Inherit the parent's fields

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Questions 44

Which ATF Test step allows you to create a user with specified roles and groups for the test?

Options:

A.

Create a user

B.

Create a role

C.

Create a group

D.

Impersonation

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Questions 45

When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?

Options:

A.

${event. }

B.

${current. }

C.

${property name>.getDisplayValue()}

D.

${gs.}

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Questions 46

When creating an application through the Guided Application Creator, what are the options for creating a table? (Choose 3 answers)

Options:

A.

Link to external tables

B.

Create a table from scratch

C.

Create a table from a template

D.

Run import jobs

E.

Upload a spreadsheet

F.

Use API calls

G.

Extend a table

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Questions 47

While on an Incident record, how would you add a Tag for "Special Handling" to the record?

Options:

A.

Click on the More options (...) icon, click Add Tag, type Special Handling, press enter

B.

On the Tag field, select Special Handling from the choice list

C.

On the Special Handling field check the box

D.

Click on the Context menu, select Add Tact, type Special Handling. press enter

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Questions 48

Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer Ul. How is the page specified?

Options:

A.

Write an after Business Rule script for the Record Producer's table: window.redirect = "";

B.

Create an application property to store the URL

C.

Write a script in the Record Producer's Script field: producer.redirect = "";

D.

Configure the page in the Module that opens the Record Producer Ul

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Questions 49

Once an application is ready to share, which of the following methods of publishing are supported by ServiceNow?

Choose 3 answers

Options:

A.

Publish to an application repository

B.

Publish to a spreadsheet

C.

Publish to a local USB device

D.

Publish to a local drive

E.

Publish to an Update Set

F.

Publish to the ServiceNow Store

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Questions 50

Which path would you take to access the table configuration page from a form?

Options:

A.

The Form Context menu > Configure > Dictionary

B.

The Form Context menu > View > Table

C.

The Form Context menu > Configure > Table

D.

The Form Context menu > View > Show Table

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Questions 51

Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

Options:

A.

Process Automation > Workflow Editor

B.

Process Automation > Active Flows

C.

Process Automation > Process Flow

D.

Process Automation > Flow Designer

E.

Process Automation > Flow Administration

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Questions 52

Which options are strategies for debugging client-side scripts? (Choose 2 answers)

Options:

A.

g_form.addInfoMessage()

B.

gs.addErrorMessage()

C.

jslog()

D.

gs.log()

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Questions 53

On a form, which type of field has this icon which can be clicked, to see a preview of the associated record?

Options:

A.

Reference

B.

Lookup

C.

Preview

D.

Quickview

E.

Drilldown

F.

Snapshot

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Questions 54

How does ServiceNow match inbound email to existing records?

Options:

A.

Watermark

B.

Record link

C.

Subject line

D.

sys_id

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Questions 55

What syntax is used in a Record Producer script to access values from Record Producer form fields?

Options:

A.

producer.field_name

B.

producer.variablename

C.

current.variable_name

D.

current.field_name

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Questions 56

A graphical view of relationships among tables is a .

Options:

A.

Schema map

B.

Dependency view

C.

Graphical User Interface

D.

Map source report

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Questions 57

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Options:

A.

Knowledge

B.

SharePoml

C.

Stack Overflow

D.

ServiceNow Wiki

E.

Knowledge NoW

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Questions 58

Which allows the creation of a task-based record from Service Catalog?

Options:

A.

UI Builder

B.

Flow Designer

C.

Assignment Rule

D.

Record Producers

E.

Ul Actions

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Questions 59

Which Report Type(s) can be created by right-clicking on a column header in a table’s list?

Options:

A.

Bar Chart, Pie Chart, Histogram, and Line

B.

Bar Chart

C.

Bar Chart, Pie Chart, and Histogram

D.

Bar Chart and Pie Chart

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Questions 60

When a selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct?

Options:

A.

Use the Choice data type to limit options in a field

B.

Use the Data data type to enter the date and time of day.

C.

Use the Phone Number data type to automate phone number data validation.

D.

Use the string data type for a free-form text field.

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Questions 61

What is the ServiceNow store?

Options:

A.

The source for ServiceNow Community created developer content

B.

Marketplace for free and paid certified ServiceNow applications and integrations

C.

Downloadable content ServiceNow script archive

D.

Alternate name for the ServiceNow Developer Share site

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Questions 62

Which of the following is true for the Application Picker and Application Scope?

Options:

A.

Selecting application from the Application Picker does not set the Application Scope.

B.

Selecting Global in the Application Picker sets the Application Scope to incident

C.

Global is a reserved application which does not appear in the Application Picker

D.

Selecting an application from the Application Picker sets the Application Scope

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Questions 63

Which are reasons an application could be developed on the ServiceNow platform?

Choose 3 answers

Options:

A.

It uses forms extensively to interact with data.

B.

It needs workflow to manage processes.

C.

It requires reporting capabilities.

D.

It requires low-level programming libraries.

E.

It uses multimedia features.

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Exam Code: CAD
Exam Name: Certified Application Developer - ServiceNow
Last Update: Feb 18, 2025
Questions: 254
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