CTFL_Syll_4.0 ISTQB Certified Tester Foundation Level (CTFL) v4.0 Questions and Answers

The document that describes the test procedures, including the order in which test cases are to be executed according to dependencies described by preconditions and postconditions, is typically produced during the test implementation phase. During this phase, detailed test procedures and scripts are developed, organized, and prioritized for execution. The main goal of test implementation is to ensure that all test cases are prepared and structured in a way that supports efficient and effective test execution.

References:

ISTQB® CTFL Syllabus 4.0, Chapter 5.1.6, page 49: Test Implementation

The "absence-of-defects fallacy" in software development refers to the mistaken belief that if a software system has been thoroughly tested and all requirements have been met without any defects, it guarantees the success of the system. However, this is not necessarily true. Even if no defects are found, the system might still fail to meet the user's needs or business objectives. This fallacy highlights the importance of validation in addition to verification to ensure that the system fulfills the intended use and requirements​​.

The question is about identifying an example of testing contributing to higher quality. Quality is the degree to which a component, system or process meets specified requirements and/oruser/customer needs and expectations1. Testing is the process consisting of all lifecycle activities, both static and dynamic, concerned with planning, preparation and evaluation of software products and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects2.

Therefore, testing contributes to higher quality by verifying and validating that the software products and related work products meet the specified requirements, are fit for purpose and have no defects, or at least have a reduced number of defects. Testing also provides information about the quality of the software products and related work products to the stakeholders, who can make informed decisions based on the test results3.

Out of the four given statements, only option D is an example of testing contributing to higher quality, as it shows that testing has detected a defect (a flaw in a component or system that can cause the component or system to fail to perform its required function4) and that the defect has been resolved (fixed and confirmed) prior to release (delivery of the software product to the customer or end user). This means that testing has prevented a potential failure (an event in which a component or system does not perform a required function within specified limits) from occurring in the operational environment, and thus has improved the quality of the software product.

Option A is not an example of testing contributing to higher quality, as it is a reporting activity that summarizes the test results and evaluates the test objectives, but does not directly affect the quality of the software product or related work products. A test summary report is a document that records and communicates the outcomes of testing activities, including test completion criteria, test results, incident reports, test summary and evaluation, and lessons learned.

Option B is not an example of testing contributing to higher quality, as it is a planning activity that estimates the resources and time needed for testing activities, but does not directly affect the quality of the software product or related work products. A test effort estimate is an approximation of the amount of work and/or the duration of time required to perform testing activities.

Option C is not an example of testing contributing to higher quality, as it is a preparation activity that sets up the test environment (an environment containing hardware, instrumentation, simulators, software tools, and other support elements needed to conduct a test), but does not directly affect the quality of the software product or related work products. A test environment installation is a process of installing and configuring the test environment according to the test environment specification.

References:

1: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 10

2: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 11

3: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 12

4: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 13

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 13

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 77

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 78

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 79

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 80

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 81

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 82

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 83

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 84

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 85

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 86

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 87

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 88

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 89

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 90

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 91

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 92

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 93

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 94

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 95

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 96

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 97

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 98

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 99

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 100

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 101

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 102

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 103

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 104

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 105

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 106

: ISTQB Certified Tester Foundation Level Syllabus 2018, Version 4.0, p. 107

Boundary Value Analysis (BVA)focuses on test cases at the edges of partitions because defects often occur at boundaries. The temperature ranges are:

≤7 (Too cold → W)

[8-21] (Standstill → X)

[22-29] (Ideal → Y)

≥30 (Too hot → Z)

Atwo-point BVAmeans testing both thelower and upper boundary valuesof each partition.The correct selection{7,8,21,22,29,30}includes:

7 → Boundary of Too Cold (W)

8 → Lower boundary of Standstill (X)

21 → Upper boundary of Standstill (X)

22 → Lower boundary of Ideal (Y)

29 → Upper boundary of Ideal (Y)

30 → Lower boundary of Too Hot (Z)

This ensures maximum boundary coverage.

Quality Assurance (QA) and Quality Control (QC) are both essential aspects of a comprehensive quality management system but they serve different purposes:

Quality Assurance (QA): QA is a process-oriented approach that focuses on preventing defects by improving the processes used to develop and test products. It involves setting up processes, methodologies, and standards to ensure that the product meets quality requirements​​.

Quality Control (QC): QC is a product-oriented approach that focuses on identifying defects in the final products. It involves activities such as inspection, testing, and review to ensure that the product meets the specified requirements and standards​​.

Thus, the main difference is that QA is process-oriented and preventive, while QC is product-oriented and corrective.

This answer is correct because equivalence partitioning is a test design technique that divides the input domain of a system or component into partitions of equivalent data, such that each partition is expected to produce the same output or behavior. Equivalence partitioning aims to reduce the number of test cases by selecting one representative value from each partition. In this case, the input domain of the TAS can be divided into four partitions based on the bonus rules: less than 50k€, between 50k€ and 80k€, between 80k€ and 120k€, and more than 120k€.The test cases in the answer belong to the same partition, which is between 80k€ and 120k€, and they are expected to produce the same output, which is a bonus of 15%. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.1

Covering all transitions at least once is the highest coverage criterion for state transition based test cases, because it ensures that every possible change of state is tested at least once. This means that all the events that trigger the transitions, as well as the actions and outputs that result from the transitions, are verified. Covering all transitions at least once also implies covering all states at least once, but not vice versa. Therefore, option D is not the highest coverage criterion. Option C is the lowest coverage criterion, because it only tests the initial and final states of the system or component, without checking the intermediate states or transitions. Option A is incorrect, because the coverage criteria for state transition based test cases can be determined and compared based on the number of transitions and states covered. References = CTFL 4.0 Syllabus, Section 4.2.3, page 49-50.

During release planning, a tester adds value by assessing the testability of user stories. This involves evaluating whether the user stories are clear, concise, and testable. The tester ensures that the acceptance criteria are well-defined and that the stories can be effectively tested within the given timeframe.

References:

ISTQB CTFL Syllabus V4.0, Section 5.1.2 on the tester's contribution to iteration and release planning, which includes assessing the testability of user stories​​.

Equivalence partitioning (EP)divides input values into classes where test casesrepresent all possible valuesof each partition. The partitions in this scenario are:

≤7 (too cold → W)

8-21 (standstill → X)

22-29 (ideal → Y)

≥30 (too hot → Z)

OptionC ({7,10,25,29})covers all partitionsby selecting representative values:

7 → Too cold (W)

10 → Standstill (X)

25 → Ideal (Y)

29 → Upper boundary of ideal (Y)

Other options do not cover all partitions adequately.

In a review process, the manager's responsibility is to ensure that sufficient time is allocated for the review activities. This includes planning and scheduling the review sessions, making sure that the team has enough time to conduct a thorough and effective review.

References:

ISTQB CTFL Syllabus V4.0, Section 3.2.3 on the roles and responsibilities in a review process, specifically mentioning the manager's role in ensuring adequate time for reviews​​.

The whole-team approach promotes collaboration among stakeholders (business representatives, developers, and testers) to ensure better quality and project success (A). This approach allows for early identification of issues, enhances shared responsibility, and improves software quality. Option C is a valid but indirect benefit, while options B and D do not directly describe the core advantage of the whole-team approach.

Independent testers provide a fresh perspective and are more likely to identify failures that developers might overlook due to their familiarity with the software (C). Independent testing helps avoid cognitive biases, improves defect detection, and enhances the overall quality assurance process. While A and D touch on related concepts, they do not directly define the benefit as well as C does. Option B highlights a potential challenge rather than a benefit.

In the V-model project described in the question, the tester can identify the following based on the provided information:

Expected result (II):The requirements specification clearly states that the app should only ask for access permissions to the camera and photos stored on the device during and after installation. This expected behavior is defined by the requirements.

Actual result (III):The tester observes that the app also requests access to all contacts on the device, which deviates from the expected result. This actual observation can be recorded accurately.

Given these details, the tester can specify the expected result (II) and the actual result (III) in the defect report. However, without more information, the tester cannot determine the test environment (I), the test level (IV), or the root cause (V).

References:

ISTQB CTFL Syllabus V4.0, Section 5.5 on Defect Reporting

Typical contents of a defect report as mentioned in the syllabus include the expected result and the actual result observed during testing​​.

Test automationimproves efficiency and accuracy, butit does NOT eliminate manual testing (D).

(A) is correctbecause automationspeeds up execution.

(B) is correctas automated tests produceconsistent and unbiased results.

(C) is correctbecause automationreduces human errors in repetitive tests.

However,manual testing remains essential for exploratory testing, usability testing, and complex test scenarios.

During the review planning phase of a formal review process, decisions are made regarding which standards and procedures will be followed. This planning ensures that the review process is structured, consistent, and aligned with organizational or project-specific guidelines, thereby enhancing the effectiveness and reliability of the review outcomes.

A configuration management tool helps in maintaining and managing changes to software, including test cases. It ensures that changes are tracked and can be retrieved if needed. In this scenario, using a configuration management tool would have allowed Sam's updates to be stored in a central repository, preventing the loss of his work even if his PC's hard disk crashed.

References:

ISTQB CTFL Syllabus V4.0, Section 5.4 on configuration management, which describes the role of configuration management tools in maintaining control over changes​​.

This answer is correct because product risks are risks that affect the quality of the software product, such as defects, failures, or non-compliance with requirements or standards. Project risks are risks that affect the project’s schedule, budget, resources, or scope, such as delays, cost overruns, skill gaps, or scope changes. In this case, [I] and [IV] are product risks, as they relate to the accessibility and security of the software product, which are quality attributes. [II] and [III] are project risks, as they relate to the delivery time and the test automation skills of the test team, which are project factors. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.1.1.1

This answer is correct because static testing and dynamic testing are both types of testing that can be used to highlight issues associated with non-functional characteristics, such as usability, performance, security, reliability, etc. Static testing is a type of testing that involves the analysis of software work products, such as requirements, design, code, or test cases, without executing them. Dynamic testing is a type of testing that involves the execution of software work products, such as code or test cases, using inputs and verifying outputs. Both static testing anddynamic testing can be applied to different test levels and test types, and can use different test techniques and tools, to evaluate the non-functional characteristics of the software product. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.1.1, Section 2.2.1.2

Exploratory testingis an unscripted approach where testersactively design and execute testsbased on theirintuition, experience, and knowledgeof the system. Atest charter (A)provides a guideline on what areas to explore, defining test objectives but leaving room for dynamic adaptation.

(B), (C), and (D) contradict exploratory testing principles, which focus on freedom rather than rigid documentation.

Exploratory testing is especially useful inagile environments, usability testing, and uncovering unexpected defects.

A new navigation system compared with a previous system is the most suitable application for testing by use cases, because it involves a high level of interaction between the user and the system, and the expected behavior and outcomes of the system are based on the user’s needs and goals. Use cases can help to specify the functional requirements of the new navigation system, such as the ability to enter a destination, select a route, follow the directions, receive alerts, etc. Use cases can also help to compare the accuracy and usability of the new system with the previous system, by defining the success and failure scenarios, the preconditions and postconditions, and the alternative flows of each use case. Use cases can also help to design and execute test cases that cover the main and exceptional paths of each use case, and to verify the satisfaction of the user’s expectations.

The other options are not the most suitable applications for testing by use cases, because they do not involve a high level of interaction between the user and the system, or the expected behavior and outcomes of the system are not based on the user’s needs and goals. A billing system used to calculate monthly charge based on a large number of subscriber parameters is more suitable for testing by data-driven testing, which is a technique for testing the functionality and performance of a system or component by using a large set of input and output data. The ability of an antivirus package to detect and quarantine a new threat is more suitable for testing by exploratory testing, which is a technique for testing the functionality and security of a system or component by using an informal and flexible approach, based on the tester’s experience and intuition. The suitability and performance of a multimedia (audio video based) system to a new operating system is more suitable for testing by compatibility testing, which is a technique for testing the functionality and performance of a system or component by using different hardware, software, or networkenvironments. References = CTFL 4.0 Syllabus, Section 3.1.1, page 28-29; Section 4.1.1, page 44-45; Section 4.2.1, page 47-48.

This answer is correct because identifying potential anomalies in the work product under review is one of the tasks the Author is responsible for, as part of a typical formal review. The Author is the person who creates the work product to be reviewed, such as a requirement specification, a design document, or a test case. The Author’s tasks include preparing the work product for the review, identifying potential anomalies in the work product, and fixing the anomalies found in the work product after the review. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.4.2.1

The testing of software does not demonstrate the absence of defects, but rather the presence of defects or the conformance of the software to the specified requirements1. Testing can never prove that the software is defect-free, as it is impossible to test all possible scenarios, inputs, outputs, and behaviors of the software2. Testing can only provide a level of confidence in the quality of the software, based on the coverage, effectiveness, and efficiency of the testing activities3.

The other options are correct because:

A. Properly designed tests that pass reduce the level of risk in a system, as they verify that the system meets the expected quality attributes and satisfies the needs and expectations of the users and clients4. Risk is the potential for loss or harm due to the occurrence of an undesirable event5. Testing can help to identify, analyze, prioritize, and mitigate the risks associated with the software product and project6.

C. Software testing identifies defects, which can be used to improve development activities, as they provide feedback on the quality of the software and the effectiveness of the development processes7. Defects are flaws or errors in the software that cause it to deviate from the expected or required results or behavior. Testing can help to detect, report, track, and resolve the defects, and prevent them from recurring in the future.

D. Performing a review of the requirement specifications before implementing the system can enhance quality, as it can ensure that the requirements are clear, complete, consistent, testable, and aligned with the needs and expectations of the users and clients. Requirements are the specifications of what the software should do and how it should do it. Testing can help to validate that the requirements are met by the software, and verify that the software is implemented according to the requirements.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 10

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 11

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 12

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 13

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

7 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 14

[8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 15

[9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16

[10] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 17

[11] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 18

[12] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 19

Branch coverage is a type of structural coverage metric that measures the percentage of branches or decision outcomes that are executed by the test cases. A branch is a point in the code where the control flow can take two or more alternative paths based on a condition. For example, an if-else statement is a branch that can execute either the if-block or the else-block depending on the evaluation of the condition. Branch coverage ensures that each branch is taken at least once by the test cases, and thus reveals the behavior of the software under different scenarios. Branch coverage is also known as decision coverage or all-edges coverage.

Branch coverage is suitable for testing the cases where a specific action is not allowed, because it can verify that the test cases cover all the possible outcomes of the conditions that determine the action. For example, if the program has a condition that checks if the manufacturing stage can be stopped, then branch coverage can ensure that the test cases cover both the cases where the stage can be stopped and where it cannot be stopped. This way, branch coverage can help identify any missing or incorrect branches that may lead to undesired or unsafe actions.

The other options are not correct because they are not suitable for testing the cases where a specific action is not allowed. Code coverage is a general term that encompasses various types of coverage metrics, such as statement coverage, branch coverage, data flow coverage, etc. Code coverage does not specify which type ofcoverage metric is used for the analysis. Data flow coverage is a type of structural coverage metric that measures the percentage of data flow paths that are executed by the test cases. A data flow path is a sequence of statements that define, use, or kill a variable. Data flow coverage is useful for testing the correctness and completeness of the data manipulation in the software, but not for testing the conditions that determine the actions. Statement coverage is a type of structural coverage metric that measures the percentage of statements or lines of code that are executed by the test cases. Statement coverage ensures that each statement is executed at least once by the test cases, but it does not reveal the behavior of the software under different scenarios. Statement coverage is a weaker criterion than branch coverage, because it does not account for the branches or decision outcomes in the code. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 4: Test Techniques, Section 4.3: Structural Testing Techniques, Pages 51-54.

The statement that the shift-left approach can only be implemented with test automation is false. The shift-left approach emphasizes early testing activities in the software development lifecycle to detect and address defects as soon as possible. While test automation can support shift-left practices, it is not the only method. The shift-left approach can also involve practices such as static analysis, early requirement reviews, and integrating security vulnerability assessments early in the development process.

Test automation allows you to produce tests that are less subject to human errors, as they can execute predefined test scripts or test cases with consistent inputs, outputs, and expected results. Test automation can also reduce the manual effort and time required to execute repetitive or tedious tests, such as regression tests, performance tests, or data-driven tests. Test automation does not demonstrate the absence of defects, as it can only verify the expected behavior of the system under test, not the unexpected or unknown behavior. Test automation does not avoid performing exploratory testing, as exploratory testing is a valuable technique to discover new information, risks, or defects that are not covered by automated tests. Test automation does not increase test process efficiency by facilitating management of defects, as defect management is a separate activity that involves reporting, tracking, analyzing,and resolving defects, which may or may not be related to automated tests. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.3.1, Test Automation1

ISTQB® Glossary of Testing Terms v4.0, Test Automation2

Experience-based test techniques are test design techniques that rely on the experience, knowledge, intuition, and creativity of the testers to identify and execute test cases that are likely to find defects in the software system. Experience-based test techniques are often useful to detect hidden defects that have not been targeted by black-box test techniques, which are test design techniques that use the external behavior and specifications of the software system as the test basis, without considering its internal structure or implementation. Experience-based test techniques can complement black-box test techniques by covering aspects that are not explicitly specified, such as usability, security, reliability, performance, etc. The other statements are false, because:

Experience-based test techniques do not rely on the experience of testers to identify the root causes of defects found by black-box test techniques, but rather to identify the potential sources of defects based on their own insights, heuristics, or exploratory testing. The root causes of defects are usually identified by debugging or root cause analysis, which are activities that involve examining the code or the development process to find and fix the errors that led to the defects.

Some of the most common test basis used by white-box test techniques include the source code, the design documents, the architecture diagrams, and the control flow graphs of the software system. White-box test techniques are test design techniques that use the internal structure and implementation of the software system as the test basis, and aim to achieve a certain level of test coverage based on the code elements, such as statements, branches, paths, etc. User stories, use cases, and business processes are examples of test basis used by black-box test techniques, as they describe the functional and non-functional requirements of the software system from the perspective of the users or the stakeholders.

The primary goal of experience-based test techniques is not to design test cases that can be easily automated using a GUI-based test automation tool, but rather to design test cases that can reveal defects that are not easily detected by other test techniques, such as boundary value analysis, equivalence partitioning, state transition testing, etc. Test automation is the use of software tools to execute test cases and compare actual results with expected results, without human intervention. Test automation can be applied to different types of test techniques, depending on the test objectives, the test levels, the test tools, and the test resources. However, test automation is not always feasible or beneficial,especially for test cases that require human judgment, creativity, or exploration, such as those designed by experience-based test techniques. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.1, Black-box Test Design Techniques

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.2, White-box Test Design Techniques

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.3, Experience-based Test Design Techniques

ISTQB® Glossary of Testing Terms v4.0, Experience-based Test Technique, Black-box Test Technique, White-box Test Technique, Test Basis, Test Coverage, Test Automation

Static analysis is the process of examining the work products of a software development or testing activity without executing them. Static analysis can be applied to various types of work products, such as requirements, design, code, test cases, etc. However, test plans are not suitable for static analysis, because they are high-level documents that describe the test objectives, scope, strategy, resources, schedule, and risks of a testing project. Test plans are not executable or formalized in a way that static analysis tools can analyze them. Therefore, option A is the correct answer.

References: ISTQB® Certified Tester Foundation Level Syllabus v4.01, Section 2.2.1, page 20; ISTQB® Glossary v4.02, page 45.

This answer is correct because code-related white-box test techniques are test design techniques that use the structure of the code to derive test cases. They provide an objective measure of coverage, such as statement coverage, branch coverage, or path coverage, which indicate how much of the code has been exercised by the test cases. Code-related white-box test techniques can be used to complement black-box test techniques, which are test design techniques that use the functional or non-functional requirements of the system or component to derive test cases. By combining both types of techniques, testers can increase their confidence in the code and find more defects. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.2

Business, development, and testing (C)are the three key perspectives inagile user story refinement:

Business (Product Owner, Stakeholders)– Ensures the story aligns with user needs and business goals.

Development (Developers)– Provides insights on feasibility and technical constraints.

Testing (Testers, QA)– Ensures testability, acceptance criteria, and risk identification.

(A) is incorrectbecause the product owner is part of business stakeholders.

(B) is incorrectbecause architecture is part of development, but not the primary driver of user stories.

(D) is incorrectbecauseacceptance testing is a process, not a stakeholder group.

Across-functional team collaborationensureswell-defined, testable, and feasibleuser stories.

One of the primary benefits of using test automation tools is the reduction in time spent on repetitive tasks. Automation allows tests to be run quickly and consistently, freeing up testers to focus on morecomplex and exploratory testing tasks. While automation can help increase test coverage and improve efficiency, it does not necessarily reduce the number of found bugs or always decrease the total cost of the test project.

References:

ISTQB CTFL Syllabus V4.0, Section 6.2 on the benefits of test automation​​.

The minimum number of test cases needed to cover the full decision table associated with this scenario is 6. This is because the decision table has 4 conditions (type of customer and amount of sale) and 4 actions (bonus percentage). The conditions have 2 possible values each (Basic or Premium, and G1, G2 or G3), so the total number of combinations is 2 x 2 x 2 x 2 = 16. However, not all combinations are valid, as some of them are contradictory or impossible. For example, a sale cannot be both less than 300 euros and greater than 2000 euros at the same time. Therefore, we need to eliminate the invalid combinations and keep only the valid ones. The valid combinations are:

Type of customer

Amount of sale

Bonus percentage

Basic

G1

3%

Basic

G2

5%

Basic

G3

7%

Premium

G1

5%

Premium

G2

7%

Premium

G3

10%

These 6 combinations cover all the possible values of the conditions and actions, and they are the minimum number of test cases needed to cover the full decision table.

References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents,

Error guessing is a testing technique where experienced testers anticipate potential defects based on their knowledge of the application and past experiences. Fault attacks, which involve focusing on areas where defects are likely to occur based on previous failures, are a practical implementation of error guessing.

References:

ISTQB CTFL Syllabus V4.0, Section 4.4.1 on error guessing and fault attacks, explaining how testers use their experience to anticipate and target likely defects​​.

The fact that defects are usually not evenly distributed among the various modules that make up a software application, but rather their distribution tend to reflect the Pareto principle, is expressed by the testing principle referred to as ‘Defects cluster together’. This principle states that a small number of modules contain most of the defects detected, or that a small number of causes are responsible for most of the defects. This principle can be used to guide the test analysis and design activities, by prioritizing the testing of the most critical or risky modules, or by applying more rigorous test techniques to them. Therefore, option C is the correct answer.

References: ISTQB® Certified Tester Foundation Level Syllabus v4.01, Section 1.2.1, page 11; ISTQB® Glossary v4.02, page 16.

Static analysis tools are software tools that examine the source code of a program without executing it. They can detect various types of issues, such as syntax errors, coding standardsviolations, security vulnerabilities, and potential bugs12. However, static analysis tools cannot identify issues that depend on the runtime behavior or performance of the program, such as very low MTBF (Mean Time Between failure)3. MTBF is a measure of the reliability of a system or component. It is calculated by dividing the total operating time by the number of failures. MTBF reflects how often a system or component fails during its expected lifetime. Static analysis tools cannot measure MTBF because they do not run the program or observe its failures. MTBF can only be estimated by dynamic testing, which involves executing the program under various conditions and collecting data on its failures4. Therefore, very low MTBF is an issue that cannot be identified by static analysis tools. The other options, such as potentially endless loops, referencing a variable with an undefined value, and security vulnerabilities, are issues that can be identified by static analysis tools. Static analysis tools can detect potentially endless loops by analyzing the control flow and data flow of the program and checking for conditions that may never become false5. Static analysis tools can detect referencing a variable with an undefined value by checking the scope and initialization of variables and reporting any use of uninitialized variables6. Static analysis tools can detect security vulnerabilities by checking for common patterns of insecure code, such as buffer overflows, SQL injections, cross-site scripting, and weak encryption. References = What Is Static Analysis? Static Code Analysis Tools - Perforce Software, How Static Code Analysis Works | Perforce, Static Code Analysis: Techniques, Top 5 Benefits & 3 Challenges, What is MTBF? Mean Time Between Failures Explained | Perforce, Static analysis tools - Software Testing MCQs -CareerRide, ISTQB_Chapter3 | Quizizz, [Static Code Analysis for Security Vulnerabilities | Perforce].

To reproduce a defect easily, the defect report should include detailed steps that clearly describe how to encounter the issue. This includes the specific actions taken, the expected result, and the actual result observed. In the given defect report, it is not clear if the issue occurs for any scheduled exam or if it is user-specific. Providing exact steps helps developers and testers replicate the issue and understand its context better, leading to quicker and more effective resolution​​.

Debugging activities typically include reproducing the failure, diagnosing the root cause, and fixing the cause of the failure. Adding new test cases, while important in the overall testing process, is not a direct part of debugging. Debugging focuses on understanding and correcting the issue that caused the failure, rather than expanding the test suite.

References:

ISTQB CTFL Syllabus V4.0, Section 5.5 on debugging activities, which lists reproducing the failure, diagnosing the root cause, and fixing the cause as core activities​​.

Performing static testing on a commercially available executable library can raise legal issues, primarily related to the ownership and licensing of the software. These libraries are often proprietary, and analyzing them without permission may violate software licenses or intellectual property laws. Static testing typically involves analyzing source code, which may not be accessible for such libraries without appropriate permissions.

References:

ISTQB CTFL Syllabus V4.0, Section 3.2.2 on legal and ethical considerations in static testing​​.

Static testing(A)applies tonon-executable work products(I), such as requirements or code reviews. It alsoleads to defect detection (III)andfinds defects directly (IV)without executing the software. OptionsB, C, and Dincorrectly associate static testing with performance measurement (II) or dynamic testing aspects (V).

BDD emphasizes collaboration between developers, testers, and business stakeholders to define system behavior in a readable format (A). It typically uses theGiven-When-Thensyntax. Unlike unit testing (B), BDD is at a higher level of abstraction. It does not focus solely on non-functional testing (C) and encourages early testing rather than post-development validation (D).

DevOps practices emphasize the importance of testing non-functional characteristics such as performance, security, and reliability. This focus ensures that the system not only meets functional requirements but also performs well under various conditions and is secure. DevOps promotes a continuous testing approach, which includes both functional and non-functional testing integrated into the development and deployment pipelines.

References:

ISTQB CTFL Syllabus V4.0, Section 2.1.4 on DevOps and testing, which highlights the role of DevOps in emphasizing non-functional characteristics​​.

The whole team approach in testing means that the responsibility for testing is shared among all members of the team, not just the testers. This concept is emphasized in agile methodologies where collaboration and collective ownership of quality are key principles. Each team member, including developers, business analysts, and testers, contributes to the testing process, ensuring that quality is built into the product from the beginning.

References:

ISTQB CTFL Syllabus V4.0, Section 1.5.2 on the "whole team approach" which describes the collective responsibility of the team for testing​​.

Traceability is the ability to trace the relationships between the items of the test basis, such as the requirements, the design, the risks, etc., and the test artifacts, such as the test cases, the test results, the defects, etc. Traceability can provide various benefits for the testing process, such as improving the test coverage, the test quality, the test efficiency, and the test communication. However, not all the statements given are true about the value of maintaining traceability between the test basis and test work products. The statement that is not true is option C, which says that test objectives should be the same for all test levels, although the number of tests designed at various levels can vary significantly. This statement is false, because test objectives are the goals or the purposes of testing, which can vary depending on the test level, the test type, the test technique, the test environment, the test stakeholder, etc. Test objectives can be defined in terms of the test basis, the test coverage, the test quality, the test risk, the test cost, the test time, etc. Test objectives should be specific, measurable, achievable, relevant, and time-bound, and they should be aligned with the project objectives and the quality characteristics. Test objectives should not be the same for all test levels, as different test levels have different focuses, scopes, and perspectives of testing, such as component testing, integration testing, system testing, and acceptance testing. The other statements are true about the value of maintaining traceability between the test basis and test work products, such as:

Traceability can be useful for assessing the impact of a change to a test basis item on the corresponding tests: This statement is true, because traceability can help to identify which tests are affected by a change in the test basis, such as a new requirement, a modified design, a revised risk, etc., and to determine the necessary actions to update, re-execute, or re-evaluate the tests. Traceability can also help to estimate the effort, the cost, and the time needed to implement the change and to verify its impact on the software system.

Traceability can be useful for determining how many test basis items are covered by the corresponding tests: This statement is true, because traceability can help to measure the test coverage, which is the degree to which the test basis is exercised by the test cases. Traceability can help to identify which test basisitems are covered, partially covered, or not covered by the tests, and to evaluate the adequacy, the completeness, and the effectiveness of the testing process. Traceability can also help to identify the gaps, the overlaps, or the redundancies in the test coverage, and to prioritize, optimize, or improve the test cases.

Traceability can be useful to support the needs required by the auditing of testing: This statement is true, because traceability can help to provide evidence, documentation, and justification for the testing activities, results, and outcomes. Traceability can help to demonstrate that the testing process follows the standards, the regulations, the policies, and the best practices that are applicable to the software system, the project, or the organization. Traceability can also help to verify that the testing process meets the expectations, the needs, and the satisfaction of the users and the stakeholders. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.2, Testing Policies, Strategies, and Test Approaches1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.2, Test Monitoring and Control1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.3, Test Analysis and Design1

ISTQB® Glossary of Testing Terms v4.0, Traceability, Test Basis, Test Artifact, Test Objective, Test Level, Test Coverage, Test Quality, Test Risk, Test Cost, Test Time2

To determine the number of partitions using one-dimensional equivalence partitioning, we need to consider each aspect of the ID requirement individually.

Length of the ID:

Valid partitions: 5 to 10 characters (1 partition)

Invalid partitions: Less than 5 characters, more than 10 characters (2 partitions)

Type of characters:

Valid partitions: Alphanumeric characters (1 partition)

Invalid partitions: Non-alphanumeric characters (1 partition)

Type of first character:

Valid partitions: First character is a letter (1 partition)

Invalid partitions: First character is not a letter (1 partition)

Adding these together, we have a total of 1 (valid length) + 2 (invalid lengths) + 1 (valid type) + 1 (invalid type) + 1 (valid first character) + 1 (invalid first character) = 7 partitions.

The problem described involves a software implementation error in a decision statement for calculating a bonus based on the Total Amount of Sales (TAS). The requirement states that if TAS is 300,000€ or more, a bonus should be paid. However, the software incorrectly implements this with "IF (TAS = 300000)" instead of "IF (TAS >= 300000)".

Applying Boundary Value Analysis (BVA) to this situation involves selecting test cases at the boundaries of the input domain, including just below, at, and just above the boundary conditions.

Test Case TC1 = 299999:

This value is just below the boundary (300,000).

Expected Result: No bonus should be paid.

Actual Result: No bonus paid.

TC1does not highlight the fault because the implemented condition "IF (TAS = 300000)" and the correct condition "IF (TAS >= 300000)" both yield the same result (no bonus).

Test Case TC2 = 300000:

This value is exactly at the boundary.

Expected Result: Bonus should be paid.

Actual Result: Bonus paid.

TC2does not highlight the fault because the implemented condition "IF (TAS = 300000)" and the correct condition "IF (TAS >= 300000)" both yield the same result (bonus paid).

Test Case TC3 = 300001:

This value is just above the boundary.

Expected Result: Bonus should be paid.

Actual Result: No bonus paid due to the incorrect implementation.

TC3highlights the fault because the implemented condition "IF (TAS = 300000)" fails to pay the bonus, whereas the correct condition "IF (TAS >= 300000)" would pay the bonus.

BVA focuses on the edges of input ranges where errors are more likely.

The critical values are just below, at, and just above the boundary.

Boundary Value Analysis (BVA):Verification:According to the ISTQB CTFL syllabus, BVA is an essential technique for identifying potential errors at the boundaries of input ranges. This is because developers are more likely to make mistakes at these extremes​​.

Therefore,TC3 (300001)is the test case that would highlight the fault in the software's implementation of the decision condition.

As a functional tester, you should open a defect report providing detailed information on which devices and by running which tests you observed the issue. A defect report is a document that records the occurrence, nature, and status of a defect detected during testing, and provides information for further investigation and resolution. A defectreport should include relevant information such as the defect summary, the defect description, the defect severity, the defect priority, the defect status, the defect origin, the defect category, the defect reproduction steps, the defect screenshots, the defect attachments, etc. Opening a defect report is a good practice for any tester who finds a defect in the software system, regardless of the type or level of testing performed. The other options are not recommended, because:

The issue is related to performance efficiency, not functionality, but that does not mean that as a functional tester, you should not open any defect report as all the functional tests passed. Performance efficiency is a quality characteristic that measures how well the software system performs its functions under stated conditions, such as the response time, the resource utilization, the throughput, etc. Performance efficiency is an important aspect of the user experience, especially for web applications that run on different devices and networks. Even if the functional tests passed, meaning that the software system met the functional requirements, the performance issue observed on some devices could still affect the user satisfaction, the usability, the reliability, and the security of the software system. Therefore, as a functional tester, you have the responsibility to report the performance issue as a defect, and provide as much information as possible to help the developers or the performance testers to investigate and resolve it.

Exploratory testing is an experience-based test technique in which testers dynamically design and execute tests based on their knowledge, intuition, and learning of the software system, without following predefined test scripts or test cases. Exploratory testing can be conducted following a session-based approach, which is a structured way of managing and measuring exploratory testing. In a session-based approach, the testers perform uninterrupted test sessions, usually lasting between 60 and 120 minutes, with a specific charter or goal, and document the issues detected, the test coverage achieved, and the time spent in session sheets. Session sheets are records of the test activities, results, and observations during a test session, which can be used for reporting, debriefing, and learning purposes. The other statements are false, because:

Exploratory testing is not a test technique in which testers explore the requirements specification to detect non testable requirements, but rather a test technique in which testers explore the software system to detect functional and non-functional defects, as well as to learn new information, risks, or opportunities. Non testable requirements are requirements that are ambiguous, incomplete, inconsistent, or not verifiable, which can affect the quality and effectiveness of the testing process. Non testable requirements can be detected by applying static testing techniques, such as reviews or inspections, to the requirements specification, before the software system is developed or tested.

Exploratory testing is not a test technique used by testers during informal code reviews to find defects by exploring the source code, but rather a test technique used by testers during dynamic testing to find defects by exploring the behavior and performance of the software system, without examining the source code. Informal code reviews are static testing techniques, in which the source code isanalyzed by one or more reviewers, without following a formal process or using a checklist, to identify defects, violations, or improvements. Informal code reviews are usually performed by developers or peers, not by testers.

In exploratory testing, testers usually do not produce scripted tests and establish bidirectional traceability between these tests and the items of the test basis, but rather produce unscripted tests and adapt them based on the feedback and the findings of the testing process. Scripted tests are tests that are designed and documented in advance, with predefined inputs, outputs, and expected results, and are executed according to a test plan or a test procedure. Bidirectional traceability is the ability to trace both forward and backward the relationships between the items of the test basis, such as the requirements, the design, the risks, etc., and the test artifacts, such as the test cases, the test results, the defects, etc. Scripted tests and bidirectional traceability are usually associated with more formal and structured testing approaches, such as specification-based or structure-based test techniques, not with exploratory testing. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.3, Experience-based Test Design Techniques1

ISTQB® Glossary of Testing Terms v4.0, Exploratory Testing, Session-based Testing, Session Sheet, Non Testable Requirement, Static Testing, Informal Review, Dynamic Testing, Scripted Testing, Bidirectional Traceability2

Maintenance testing is performed to ensure that the application continues to function correctly after changes have been made. These changes can include modifications due to new regulations, bug fixes, enhancements, or any other updates. In this case, the change in the protocol for connecting to the payment gateway due to new regulations falls under maintenance testing, as itinvolves testing the application to ensure it works correctly after the implementation of the required changes​​.

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System Integration Testing (SIT) involves testing the interactions between different systems or components. Testing an e-commerce website's integration with a third-party payment gateway is an example of SIT, as it checks the correct functioning of the integrated systems. This ensures that the e-commerce platform can successfully interact with external systems to process payments.

References:

ISTQB CTFL Syllabus V4.0, Section 2.2.2 on system integration testing​​.

Experience-based testing techniques are adopted for several reasons, most importantly because they can identify defects that might be missed by more systematic approaches like black-box and white-box testing. While systematic techniques follow predefined procedures and cover specific criteria, experience-based techniques leverage the tester's knowledge, intuition, and experience, which can be especially effective in uncovering subtle and complex issues.

Experience-based testing techniques include methods such as error guessing and exploratory testing. These methods rely on the tester’s background and intuition to predict where defects might be located and how the system might fail. These techniques are particularly useful in situations where the requirements and specifications are incomplete or ambiguous, and where creative and ad-hoc approaches can provide significant value.

References:

The official ISTQB® CTFL syllabus emphasizes that experience-based techniques can find defects that more systematic techniques might miss, which makes them valuable complements to other testing methods​​.

TheAgile Testing Quadrantsframework categorizes tests based on theirpurpose and audience:

Quadrant 1 (Q1): Technology-facing tests (unit and component tests).

Quadrant 2 (Q2): Business-facing tests supporting development (e.g., BDD tests).

Quadrant 3 (Q3):Business-facing tests that critique the system (B).

Includesusability testing, exploratory testing, and UATto ensure software meets user expectations.

Quadrant 4 (Q4): Technology-facing tests that critique the system (e.g., performance, security testing).

Option B correctly defines Q3since it focuses onevaluating the user experience, exploring the system, and validating business expectations.

Theratio-based estimation methodrelies on historical relationships betweendevelopment and testing effort.

Using the given5:3 ratio:

Thus, the correct answer is270 person-days (D).

(A) and (C) are incorrectas they overestimate the effort.

(B) underestimates the testing effort based on the ratio.

Ratio-based estimationhelps allocate resources effectively based on past project data.

This answer is correct because it follows the logical dependencies and allows executing the test cases in priority order. TC4, TC3, and TC2 are executed first because they have the highest priority. TC6 is executed next because it has a logical dependency on TC2. TC1 is executed next because it has a logical dependency on TC5. Finally, TC5 is executed last because it has the lowest priority. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents

In an agile software development environment with distributed teams, effective communication is crucial. Given the distributed nature and the time zone differences, asynchronous communication methods such as emails are more practical and effective. They ensure that information can be shared and accessed by team members and stakeholders at their convenience, regardless of time zone differences. Regular email updates also provide a documented trail of communication, which can be reviewed and referred back to as needed. Formal face-to-face meetings can be challenging to coordinate across time zones and are not as flexible as email communications​​.

This answer is correct because the whole-team approach is a way of working in agile projects where all team members share the responsibility for the quality of the product, and collaborate on delivering value to the customer. The whole-team approach involves testers, developers, business analysts, product owners, and other stakeholders in planning, designing, developing, testing, and delivering the product. The whole-team approach fosters communication, feedback, learning, and continuous improvement within the team. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.1