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GPHR Global Professional in Human Resource Questions and Answers

Questions 4

An international manufacturing firm is implementing a centralized HR information system to replace multiple regional systems. Resistance is strong among EMEA and APAC subsidiaries due to concerns about data privacy, workflow changes, and perceived loss of autonomy. What should HR do FIRST to address this resistance while supporting the global strategy?

Options:

A.

Train all local HR teams on system functionalities

B.

Secure data privacy approvals from each country

C.

Launch a global change management campaign highlighting benefits

D.

Engage regional stakeholders in customizing local implementation features

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Questions 5

What should be included when establishing a business case for an international assignment?

Options:

A.

Cost of repatriation

B.

Stages of international assignment

C.

A high-level estimate of assignment costs

D.

Replacement of assignee in headquarters

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Questions 6

At which stage of an organization's global development is HR's involvement fairly limited, with the firm relying on a few key managers to transfer knowledge to others?

Options:

A.

Multi-country

B.

Transnational

C.

International

D.

Global

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Questions 7

In a global consulting business where intellectual talent is vital to business results, HR adds the most value by focusing its efforts on which of the following?

Options:

A.

Labor cost, service, innovation

B.

Retention, performance, engagement

C.

Hiring, training, assessing

D.

Customer, product, market

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Questions 8

Which of the following is the most effective way to support global change management strategies?

Options:

A.

Build a knowledge tracking system.

B.

Create a network of internal advocates.

C.

Develop information technology policies.

D.

Update recruitment and selection processes.

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Questions 9

A U.S. organization has a shipload of fresh vegetables and fruit sitting on the dock in a foreign country. The organization's local distribution manager pays the dock master to ensure that the shipment is sorted and loaded onto the refrigerated trucks in a timely manner. Has the organization's representative violated the Foreign Corrupt Practices Act (FCPA)?

Options:

A.

No, because the manager is a local employee.

B.

No, because "grease payments" are allowed.

C.

No, because of the impact of sanitation and health laws.

D.

Yes, because the manager has bribed a government official.

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Questions 10

A common challenge for an organization using mediation as a form of dispute resolution is that:

Options:

A.

The potential for legal action is eliminated.

B.

The organization must publish the results.

C.

Participation is voluntary for all parties.

D.

The outcome is often unfair.

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Questions 11

A young technical expert is sent to Hong Kong to improve the current human resource information system (HRIS). The current workforce is resisting change and takes direction only from their senior manager. What cultural conflict is being demonstrated?

Options:

A.

Specific versus diffuse

B.

Achievement versus ascription

C.

Universalism versus particularism

D.

Neutral versus affective

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Questions 12

A decentralized global consulting group is experiencing low shareholder returns. Global leadership has attributed this issue to perceived low employee performance and is looking at ways to improve it.

The organization implements a global human resource information system (HRIS), which reduces transactional requirements for HR. What is the best way HR can reposition its role as a strategic business partner?

Options:

A.

Align HR objectives to key performance indicators.

B.

Dedicate its time to focusing on recruiting top talent.

C.

Consult with global leadership on total rewards.

D.

Identify operational efficiencies for HR cost savings.

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Questions 13

A decentralized global consulting group is experiencing low shareholder returns. Global leadership has attributed this issue to perceived low employee performance and is looking at ways to improve it.

Employees are entering goals in a new global human resource information system (HRIS) for the first time. HR can best guide the goal process by ensuring that employees:

Options:

A.

use S.M.A.R.T. framework for goals.

B.

align to company-wide goals.

C.

set stretch goals.

D.

submit goals to managers.

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Questions 14

Which country would have the most success with a strictly defined reporting structure?

Options:

A.

United States

B.

Australia

C.

India

D.

Denmark

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Questions 15

Ethnocentrism can be found in:

Options:

A.

Men more often than women.

B.

All cultures.

C.

North America primarily.

D.

Anglo-Saxon cultures primarily.

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Questions 16

A key characteristic of organizational culture is:

Options:

A.

It can be quickly changed by upper management

B.

It has little impact on an employee’s perception of their role

C.

It provides long-term guidance on behavior

D.

It is based exclusively on written values

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Questions 17

Who has the primary responsibility for the success of an organization’s diversity strategy?

Options:

A.

Human resources

B.

Global mobility team

C.

Senior management

D.

Global branding team

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Questions 18

Which of the following is true in a low-context culture?

Options:

A.

People expect to have a constant flow of input, even with ordinary bits of information.

B.

People speak eloquently but indirectly.

C.

What is being said might not be as important as how it’s said.

D.

People are direct and expect to be taken at their word.

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Questions 19

Which term applies when there is no external frame of reference for comparing one set of rules to another set of rules?

Options:

A.

Power distance

B.

Uncertainty avoidance

C.

Ethical relativism

D.

Ethnocentric attitude

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Questions 20

What is the primary reason for using performance management systems globally?

Options:

A.

Change management

B.

Employee engagement

C.

Discipline and sanctions

D.

Evaluation and development

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Questions 21

Administering a legally defensible and non-discriminatory performance appraisal requires:

Options:

A.

A behavioral assessment as part of the appraisal

B.

The appraisal tool to be robust and accommodating of multiple dimensions

C.

Evidence-based reviews inclusive of employee performance documentation

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Questions 22

Which international market entry strategy involves a multinational organization acquiring an open area and building subsidiary facilities from scratch?

Options:

A.

Brownfield projects

B.

Greenfield ventures

C.

Franchise operations

D.

Mergers and alliances

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Questions 23

Which of the following is one of the most difficult challenges when designing benefits programs for different countries?

Options:

A.

Deciding the amount that employees will pay for benefits in each country

B.

Obtaining local market data for benefits offered in each country

C.

Evaluating a standard cost-of-benefits allowance in the market of each country

D.

Understanding the wide variety of approaches to benefits used in each country

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Questions 24

High-potential managers in foreign subsidiaries are linked with executives at headquarters. This style of mentoring is called:

Options:

A.

expatriate

B.

international

C.

interfunctional

D.

reverse

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Questions 25

An organization acquires a manufacturing company and replaces the host-country manager with their first expatriate manager. The manager is unfamiliar with the local customs and does not speak the language. The manager was given a directive from headquarters to reduce workforce by 10% immediately. This results in a disruptive protest which the manager is unable to contain. After 3 months, the organization repatriates the manager.

The organization stabilizes after hiring a local manager to run the manufacturing plant. This staffing approach is:

Options:

A.

Regiocentric

B.

Ethnocentric

C.

Polycentric

D.

Geocentric

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Questions 26

Employee selection based on test scores is rare in:

Options:

A.

Individualistic cultures

B.

Global organizations

C.

Collectivistic cultures

D.

Startup organizations

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Questions 27

During a global expansion, an organization uses a matrix structure combining regional managers and functional leads. HR notices confusion among employees about reporting lines and decision-making authority. What is the BEST HR strategy to clarify accountability?

Options:

A.

Redesign job descriptions to emphasize flexibility

B.

Implement performance metrics tied to dual reporting structures

C.

Mandate hierarchical decision-making from HQ

D.

Eliminate regional leads and consolidate functional control

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Questions 28

In a greenfield operation, which due diligence issue needs to be considered?

Options:

A.

Local economy

B.

Vested benefits

C.

Employee turnover

D.

Unwritten policies

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Questions 29

An employee expresses concern about being passed over for a strategic international assignment in favor of a high-potential employee. What is the best way for the organization to address this concern?

Options:

A.

Fast-track the employee’s development

B.

Notify the employee of the need to wait in line

C.

Conduct a talent review process for the employee

D.

Interview the employee to determine the employee’s suitability

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Questions 30

Prior to beginning the localization process for an employee, HR should first:

Options:

A.

Determine the suitability of both the employee and the location.

B.

Establish a local remuneration package that ensures a mix of home- and host-country benefits.

C.

Change the employee's status to employment under local contract.

D.

Inform the employee that localization is not intended to be a permanent arrangement.

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Questions 31

Compared to collectivist cultures, it can be observed that individualist cultures:

Options:

A.

usually have individuals showing higher loyalty to the organization.

B.

emphasize individual merit over group achievement.

C.

measure individual contributions within team and group achievement.

D.

consider lateral mobility as personal career advancement.

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Questions 32

The first step in developing a global expatriate program is to:

Options:

A.

Determine the financial goals for global assignments

B.

Establish guiding principles for the program

C.

Partner with global vendors for mobility services

D.

Conduct benchmarking against competitors

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Questions 33

Which of the following workplace trends must be included in HR planning for a global workforce?

Options:

A.

Reduced use of metrics

B.

Increased fixed labor cost

C.

Greater use of virtual teams

D.

Decreased need for collaboration

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Questions 34

In selecting a global staffing vendor to meet specialized needs, HR needs to consider the;

Options:

A.

placement success rate

B.

wage data analysis

C.

level of internal attrition rate

D.

employee survey results

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Questions 35

Organizations established expressly for an international market are known as:

Options:

A.

Transnationals

B.

Joint ventures

C.

Born globals

D.

Multinationals

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Questions 36

Which compensation approach pays expatriates consistent with host-country employees?

Options:

A.

Local plus

B.

Localization

C.

Host-country balance sheet

D.

Home-country balance sheet

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Questions 37

Which of the following is the primary objective for corporate recognition programs?

Options:

A.

Reduce voluntary turnover

B.

Reward long service

C.

Increase employee efforts

D.

Improve training efforts

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Questions 38

Which of the following is considered the most important issue affecting the success of international business activity?

Options:

A.

Economic and monetary fluctuations

B.

Labor relations and works councils

C.

Country and organization cultures

D.

Free trade and treaty agreements

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Questions 39

A manager from a high-context culture needs to deliver constructive feedback to a team member from a low-context culture. To successfully deliver feedback, the manager will:

Options:

A.

Discuss family and personal items first before delivering constructive feedback.

B.

Start the meeting on time and stay focused on the discussion topic.

C.

Allow the meeting to take its natural course of direction based on the conversation.

D.

Use humor to diffuse tension when delivering constructive feedback.

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Exam Code: GPHR
Exam Name: Global Professional in Human Resource
Last Update: Apr 26, 2025
Questions: 130
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