MAC-16A ACMT 2016 Mac Service Certification Exam Questions and Answers

Questions 4

John is attempting to use Handoff with his recently updated iPhone and Mac. It is not pairing successfully. He just added home networking equipment to improve signal range. What troubleshooting step should John try first?

Options:

Verify that iPhone Cellular Calls are turned on in System Preferences > Network.

Reset Network Settings on iPhone.

Verify that both devices are connected to the same Wi-Fi network.

Verify that both devices are connected to a Wi-Fi network using WPA2 security.

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Questions 5

How do you change permissions of a specific folder?

Options:

Control-click the folder and then click Change Permissions.

In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.

In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.

Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.

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Questions 6

Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

Options:

Apple Hardware Test

Activity Monitor

Apple Diagnostics

System Information

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Questions 7

Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?