N10-009 CompTIA Network+ Certification Exam Questions and Answers

Comprehensive and Detailed Explanation:

UsingPre-Shared Key (PSK)authentication means thatall users share the same Wi-Fi password, making it difficult toidentify individual userswhen security incidents occur.

Migrating toWPA2-Enterprise(orWPA3-Enterprise) replacesPSK authenticationwithindividual user credentialsusing802.1X authentication and a RADIUS server. This allows the organization to:

Track and log specific user activity

Enforce per-user authentication policies

Improve network security

Breakdown of Options:

A. Restrict users to the 5GHz frequency– Improvesperformancebut doesnot enhance user tracking or security.

B. Upgrade to a mesh network– Amesh network improves coverage,not security tracking.

C. Migrate from PSK to Enterprise–✅Correct answer.WPA2-Enterprise or WPA3-Enterprise usesindividual user authentication,allowing per-user tracking.

D. Implement WPA2 encryption–WPA2 is already widely used; itdoes not resolve the tracking issue.

A split-tunnel VPN allows certain traffic (e.g., cloud-based services) to bypass the VPN and go directly to the Internet. This reduces the amount of traffic that needs to traverse the company's VPN and Internet connection, conserving bandwidth and reducing costs. It also means that not all traffic is subject to the same level of inspection or filtering, which can improve performance for cloud-based services.References: CompTIA Network+ study materials.

(Note: Ips will be change on each simulation task, so we have given example answer for the understanding)

To perform a network discovery by entering commands into the terminal, you can use the following steps:

Click on each switch to open its terminal window.

Enter the command show ip interface brief to display the IP addresses and statuses of the switch interfaces.

Enter the command show vlan brief to display the VLAN configurations and assignments of the switch interfaces.

Enter the command show cdp neighbors to display the information about the neighboring devices that are connected to the switch.

Fill in the missing information in the diagram using the drop-down menus provided.

Here is an example of how to fill in the missing information for Core Switch 1:

The IP address of Core Switch 1 is 192.168.1.1.

The VLAN configuration of Core Switch 1 is VLAN 1: 192.168.1.0/24, VLAN 2: 192.168.2.0/24, VLAN 3: 192.168.3.0/24.

The neighboring devices of Core Switch 1 are Access Switch 1 and Access Switch 2.

The interfaces that connect Core Switch 1 to Access Switch 1 are GigabitEthernet0/1 and GigabitEthernet0/2.

The interfaces that connect Core Switch 1 to Access Switch 2 are GigabitEthernet0/3 and GigabitEthernet0/4.

You can use the same steps to fill in the missing information for Access Switch 1 and Access Switch 2.

DHCP Options: DHCP options allow additional configuration parameters, such as the address of a TFTP server, to be provided to clients during the DHCP lease process. This is essential for VoIP phones to locate the server for configuration files.

Exclusions (A): Prevents certain IP addresses from being assigned by DHCP but does not direct devices to servers.

Lease time (B): Determines how long an IP address is assigned but does not impact TFTP settings.

Scope (D): Defines a range of IP addresses but does not include additional server information.

Understanding End-of-Support:

End-of-Support Status: When a vendor declares a device as end-of-support, it means the device will no longer receive updates, patches, or technical support. This poses a security risk as new vulnerabilities will not be addressed.

Risks of Keeping an End-of-Support Device:

Security Vulnerabilities: Without updates, the switch becomes susceptible to new security threats.

Compliance Issues: Many regulatory frameworks require that critical infrastructure be maintained with supported and secure hardware.

Best Next Step - Replacement:

Decommission and Replace: The most secure approach is to replace the end-of-support switch with a new, supported model. This ensures the infrastructure remains secure and compliant with current standards.

Planning and Execution: Plan for the replacement by evaluating the network's needs, selecting a suitable replacement switch, and scheduling downtime for the hardware swap.

Comparison with Other Options:

Apply the Latest Patches: While helpful, this does not address future vulnerabilities since no further patches will be provided.

Ensure the Current Firmware Has No Issues: This is only a temporary measure and does not mitigate future risks.

Isolate the Switch from the Network: Isolating the switch may disrupt network operations and is not a viable long-term solution.

A toner probe, often referred to as a toner and probe kit, is the easiest and most effective tool for identifying individual cables in a bundle, especially in situations where the patch panel is not labeled. The toner sends an audible tone through the cable, and the probe detects the tone at the other end, allowing the technician to quickly identify the correct cable.

Functionality: The toner generates a tone that travels along the cable. When the probe is placed near the correct cable, it detects the tone and emits a sound.

Ease of Use: Toner probes are straightforward to use, even in environments with many cables, making them ideal for identifying cables in unlabeled patch panels.

Efficiency: This method is much faster and more reliable than manual tracing, especially in complex setups.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Details tools used for cable identification and troubleshooting.

Cisco Networking Academy: Provides training on using toner probes and other cable testing tools.

Network+ Certification All-in-One Exam Guide: Explains the use of different tools for network cable identification and management.

Comprehensive and Detailed Explanation:

Thenetstatoutput shows thatmultiple ports are open, includingTelnet (23), FTP (20), and TFTP (69), which are potential security risks.Disabling unused portsminimizes the attack surface, reducing security vulnerabilities.

Breakdown of Options:

A. Disable the unused ports–Correct answer.Unused portsshould be closedto prevent unauthorized access.

B. Enforce access control lists– ACLs help control access but donot disable unnecessary services.

C. Perform content filtering– Content filtering controlsweb traffic,not port security.

D. Set up a screened subnet– ADMZ (screened subnet)improves security but doesnot address open ports.

To support VoIP on the same physical ports used by computers:

B. Enable 802.1Q: This standard supportsVLAN tagging, allowing voice and data traffic to share the same port using separate VLANs.

D. Set up voice VLANs: Separating voice traffic into its own VLAN improves QoS and manageability.

Other options are not directly related to configuring VoIP over existing ports:

A. Network translation definitions(NAT) are unrelated to switch-level VLAN configuration.

C. Routing protocolsare not necessary at the switch level for VLAN setup.

E. DNSis not required for the switch or VLAN setup.

F. Perimeter network (DMZ)is used for public-facing servers, not VoIP VLANs.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 2.3 – Given a scenario, configure and verify VLANs.

CompTIA Network+ N10-009 Official Objectives: 3.6 – Explain the characteristics of network topologies and types.

Comprehensive and Detailed Explanation:

BYOD (Bring Your Own Device)policies define rules forusing personal deviceson the company network. Since the new employee is using apersonal laptop, this policy applies.

Breakdown of Options:

A. IAM (Identity and Access Management)– Governsuser permissions,not device policies.

B. BYOD (Bring Your Own Device)–✅Correct answer.Coversusing personal devicesfor work.

C. DLP (Data Loss Prevention)– Focuses onpreventing sensitive data leaks,not device usage policies.

D. AUP (Acceptable Use Policy)– Coversinternet and system usage, butnot personal device rules.

Fax machines use analog phone lines, which are connected usingRJ11 connectors. These are standard telephone connectors with 4 or 6 positions and are used for POTS (Plain Old Telephone Service) lines.

F-typeis used for coaxial cables (e.g., TV and cable modems).

RJ45is used for Ethernet network connections.

SC (Subscriber Connector)is used for fiber optic connections, not analog telephone lines.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 2.4 – Compare and contrast common network connectors.

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An802.11ac wireless bridgeis the most practical solution to connect two nearby buildingswithout trenching or laying physical cable. It provides high-speed, point-to-point connectivity using directional antennas.

A. Multimode fiberis effective but expensive and typically limited to 500 meters or less.

C. Cat 6 copperis only rated for up to 100 meters — not viable for a street-wide distance.

D. Loopback adapteris a troubleshooting tool, not for network extension.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 1.3 – Compare and contrast various network topologies, types, and technologies.

Power over Ethernet (PoE) delivers power to devices such as VoIP phones over the same cables used for data. If the total power requirement of connected devices exceeds the PoE power budget of the switch or injector, some devices may not receive adequate power and could intermittently reboot. This issue would not affect the workstation, which is likely receiving power separately. References: CompTIA Network+ Exam Objectives and official study guides.

Security Assertion Markup Language (SAML) is an XML-based standard used for exchanging authentication and authorization data between parties, particularly between an identity provider (IdP) and a service provider (SP). SAML is commonly used in Single Sign-On (SSO) solutions to pass sensitive user information, such as login credentials and attributes, securely between the identity provider and the service provider.

SAML (Security Assertion Markup Language): Facilitates web-based authentication and authorization, allowing users to access multiple services with a single set of credentials.

XML-based: Uses XML to encode the authentication and authorization data, ensuring secure transmission of user information.

Identity Federation: Enables secure sharing of identity information across different security domains, making it ideal for enterprise SSO solutions.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Covers authentication protocols, including SAML.

Cisco Networking Academy: Provides training on identity management and federation technologies.

Network+ Certification All-in-One Exam Guide: Explains SAML and its role in secure identity management and SSO.

Out-of-band (OOB) management refers to using a dedicated management network that is physically separate from the regular data network. This management network uses a different set of IP addresses to ensure that management traffic is isolated from user data traffic, providing a secure way to manage network devices even if the main network is down or compromised.References: CompTIA Network+ study materials. ​

SNMPv3 is the version of the Simple Network Management Protocol that introduces security enhancements, including message integrity, authentication, and encryption. Unlike previous versions (v1 and v2c), SNMPv3 supports encrypted communication, ensuring that data is not transmitted in plaintext. This provides confidentiality and protects against eavesdropping and unauthorized access.References: CompTIA Network+ study materials.

When a network administrator installs a new Network Interface Card (NIC) and users are unable to reach the server, one of the common issues is the use of an incorrect cable type. Network cables must match the specifications required by the NIC and the network infrastructure (e.g., Cat5e, Cat6 for Ethernet).

NIC Compatibility: The new NIC might require a specific type of cable to function properly. Using a cable not rated for the NIC's required speeds or capabilities can result in connectivity issues.

Cable Standards: Different NICs and network devices might need different cabling standards (straight-through vs. crossover cables, or specific fiber optic types).

Connection Types: Ensuring that the cable connectors are appropriate for the NIC ports (e.g., RJ45 for Ethernet, LC connectors for fiber optics).

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses network cabling standards and NIC specifications.

Cisco Networking Academy: Provides insights into cabling and NIC configurations for optimal network performance.

Network+ Certification All-in-One Exam Guide: Offers comprehensive details on troubleshooting network connectivity issues, including cabling problems.

Comprehensive and Detailed Explanation:

If anetwork appliance fails to start, standard remote access methodslike SSH won't work. Instead,Out-of-Band (OOB) managementprovides adedicated access path(e.g., aconsole portoriDRAC/iLO), allowing administrators to troubleshoot devices even when the network is down.

Breakdown of Options:

A. Crash cart– A physicalmonitor/keyboard setup,not a remote solution.

B. Jump box– Ahardened systemused for secure remote accessbut requires the device to be operational.

C. Secure Shell (SSH)– Requires the device to befully booted and network-connected.

D. Out-of-band management–✅Correct answer.Providesindependent accessfortroubleshooting failed network devices.

Introduction to Troubleshooting Methodology:

Network troubleshooting involves a systematic approach to identifying and resolving network issues. The CompTIA Network+ certification emphasizes a structured troubleshooting methodology.

Troubleshooting Steps:

Identify the problem: Gather information, identify symptoms, and question users.

Establish a theory of probable cause: Consider possible reasons for the issue.

Test the theory to determine cause: Validate the theory with tests.

Establish a plan of action to resolve the problem and implement the solution: Create and execute a resolution plan.

Verify functionality and implement preventive measures: Ensure the solution works and prevent recurrence.

Verifying Functionality:

After implementing a solution, verifying functionality ensures that the problem is fully resolved. This involves testing the network to confirm that it operates correctly.

Checking through each level of the OSI model helps to ensure that all potential issues at different layers (physical, data link, network, transport, session, presentation, and application) are addressed.

Explanation of the Options:

A. Establish a theory: This step involves hypothesizing possible causes, not verifying functionality.

B. Implement the solution: This step involves executing the resolution plan.

C. Create a plan of action: This step involves planning the resolution, not verification.

D. Verify functionality: This step involves comprehensive checks, including OSI model layers, to ensure the issue is fully resolved.

Conclusion:

Verifying functionality is a critical step in the troubleshooting process, ensuring that the network operates correctly after a solution is implemented. It involves thorough testing across all OSI model layers.

This describes aSpanning Tree Protocol (STP) loop. If STP isn’t correctly configured or a redundant link is added without STP protection, it causesbroadcast storms and network outages.

A. Unused ports disabledwould not affect the entire network.

B. Missing default gatewayon a switch doesn’t cause total network loss.

**C. Connecting a switch to an access port can cause VLAN mismatches, but not total connectivity loss unless a loop forms.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 3.6 – Explain the characteristics of network topologies and types.

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The loopback address 127.0.0.1 is used to test the TCP/IP stack of the local machine. Pinging this address confirms whether the local system's networking stack is functioning correctly.

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Cross talk can often be caused by improper termination of cables. The first step in troubleshooting should be to inspect the connectors for any wires that might be touching or exposed. Ensuring that all wires are correctly seated and that no conductors are exposed can help reduce or eliminate cross talk. This step should be taken before attempting to re-terminate the connections or check for other sources of interference.References: CompTIA Network+ study materials.

The issue is that no root bridge has been identified. In STP, a root bridge is necessary to manage redundant paths and avoid loops in the network. Without a root bridge, all switches will assume they can forward traffic, causing a network loop and connectivity problems.

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Definition of ESP (Encapsulating Security Payload):

ESP is a part of the IPsec protocol suite used to provide confidentiality, integrity, and authenticity of data. ESP encrypts the payload and optional ESP trailer, providing data confidentiality.

ESP Functionality:

ESP can encrypt the entire IP packet, ensuring that the data within the packet is secure from interception or eavesdropping. It also provides options for data integrity and authentication.

ESP operates in two modes: transport mode (encrypts only the payload of the IP packet) and tunnel mode (encrypts the entire IP packet).

Comparison with Other Protocols:

AH (Authentication Header): Provides data integrity and authentication but does not encrypt the payload.

GRE (Generic Routing Encapsulation): A tunneling protocol that does not provide encryption.

UDP (User Datagram Protocol) and TCP (Transmission Control Protocol): These are transport layer protocols that do not inherently provide encryption. Encryption must be provided by additional protocols like TLS/SSL.

Use Cases:

ESP is widely used in VPNs (Virtual Private Networks) to ensure secure communication over untrusted networks like the internet.

Comprehensive and Detailed Explanation:

Once thetheory has been tested and confirmed, the next step is toimplement the solutionbased on theCompTIA troubleshooting model.

CompTIA Troubleshooting Model:

Identify the problem.

Establish a theory of probable cause.

Test the theory.

Establish a plan of action and implement the solution.✅(Correct step)

Verify full system functionality.

Document findings, actions, and outcomes.

Breakdown of Options:

A. Develop a theory– The theory hasalready been developed and tested.

B. Establish a plan of action– This happensbefore implementation, but since the issue isconfirmed, it's time to act.

C. Implement the solution–Correct answer.The problem is confirmed, so the fix should be applied.

D. Document the findings– Documentation is thefinal step, not the next one.

Comprehensive and Detailed Explanation:

To monitorserver availability,SNMP trapsare the best choice. SNMP (Simple Network Management Protocol) allows devices to send alerts (traps) when certain conditions are met, such as server downtime or high resource usage.

Breakdown of Options:

A. Packet capture– Capturing packets provides insights into network traffic but doesnot actively monitor server availability.

B. Data usage reports– Theseanalyze network traffic consumptionbut do not indicate whether a server is available or not.

C. SNMP traps–Correct answer.SNMP traps notify administrators of server issues inreal time.

D. Configuration monitoring– This tracksconfiguration changesrather than availability.

A Virtual Private Network (VPN) creates an encrypted connection between a remote user and an internal network, ensuring secure access to internal applications.

VPNs use encryption protocols like IPSec and SSL/TLS to protect data during transmission.

They are widely used for secure remote work, accessing company resources, and bypassing geographic restrictions.

Option B (CDN - Content Delivery Network): Used for speeding up website content delivery, not for remote access security.

Option C (SAN - Storage Area Network): Used for high-speed storage, unrelated to remote access.

Option D (IDS - Intrusion Detection System): Monitors for malicious activities but does not provide secure access to applications.

? Reference: CompTIA Network+ (N10-009) Official Study Guide – Section: Secure Remote Access Technologies

A cable tester is a tool that can help identify issues with the physical cabling, such as breaks or improper terminations, which may prevent the access point from reaching the internet.

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Ahot siteis a fully operational backup facility with hardware, network, and data synchronization already in place. It allows forimmediate failoverin the event of a disaster, minimizing downtime.

B. DCI (Data Center Interconnect)connects data centers but doesn’t guarantee availability unless built redundantly.

C. Direct Connectrefers to a private link to cloud providers, not disaster recovery.

D. Active-passivecan help with failover but may involve delay unless combined with hot site principles.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 4.4 – Summarize business continuity and disaster recovery concepts.

Understanding the 169.254.x.x Address:

An IPv4 address in the range of 169.254.x.x is an Automatic Private IP Addressing (APIPA) address, assigned when a DHCP server is unavailable.

DHCP Server Offline:

APIPA Assignment: When a device cannot obtain an IP address from a DHCP server, it assigns itself an APIPA address to enable local network communication. This allows communication with other devices on the same local subnet but not with external networks.

Resolution: Ensure the DHCP server is operational. Check for connectivity issues between the virtual machine and the DHCP server, and verify the DHCP server settings.

Comparison with Other Options:

The subnet mask is incorrect: The subnet mask 255.255.0.0 is appropriate for the 169.254.x.x range and does not prevent external access by itself.

The IP address is an RFC1918 private address: RFC1918 addresses are private IP ranges (10.x.x.x, 172.16.x.x-172.31.x.x, 192.168.x.x) but 169.254.x.x is not one of them.

The DNS server is unreachable: While this could affect name resolution, it would not prevent the assignment of a non-APIPA address or local network communication.

Troubleshooting Steps:

Verify the DHCP server’s status and connectivity.

Restart the DHCP service if necessary.

Renew the IP lease on the virtual machine using commands such as ipconfig /renew (Windows) or dhclient (Linux).

•Too much overlap on the same channel (all devices on channel 11) causes interference, leading to retransmissions and high latency.

•Same SSIDs (A) are expected in mesh networks.

•Device compatibility (C) would show different symptoms.

•Node power (D) affects coverage, not congestion.

????Reference: CompTIA Network+ N10-009 Official Documentation – Wireless Troubleshooting & Signal Interference.

If the usercannot communicatewith192.168.10.1, they might be on adifferent subnet.Changing the subnet mask to 255.255.255.0ensures the user and the file server arein the same subnet.

Breakdown of Options:

A. Changing the IPv4 address to 192.168.10.1– This wouldconflictwith the server's IP.

B. Changing the subnet mask to 255.255.255.0–✅Correct answer.Ensuresboth the user and the serverare on thesame subnet.

C. Changing the DNS servers– DNS doesnot affect local network connectivity.

D. Changing the physical address– TheMAC addressdoesnot impact subnet communication.

To provide a complete solution for configuring the access layer switches, let's proceed with the following steps:

Identify the correct VLANs for each device and port.

Enable necessary ports and disable unused ports.

Configure fault-tolerant connections between the switches.

Port 1 Configuration (Uplink to Core Switch)

Status: Enabled

LACP: Enabled

Speed: 1000

Duplex: Full

VLAN Configuration: Tagged for VLAN60, VLAN90, VLAN120, VLAN150, VLAN220

Port 2 Configuration (Uplink to Core Switch)

Status: Enabled

LACP: Enabled

Speed: 1000

Duplex: Full

VLAN Configuration: Tagged for VLAN60, VLAN90, VLAN120, VLAN150, VLAN220

Port 3 Configuration (Server Connection)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN90 (Servers)

Port 4 Configuration (Server Connection)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN90 (Servers)

Port 5 Configuration (Wired Users and WLAN)

Status: Enabled

LACP: Enabled

Speed: 1000

Duplex: Full

VLAN Configuration: Tagged for VLAN60, VLAN120, VLAN150

Port 6 Configuration (Wired Users and WLAN)

Status: Enabled

LACP: Enabled

Speed: 1000

Duplex: Full

VLAN Configuration: Tagged for VLAN60, VLAN120, VLAN150

Port 7 Configuration (Voice and Wired Users)

Status: Enabled

LACP: Enabled

Speed: 1000

Duplex: Full

VLAN Configuration: Tagged for VLAN60, VLAN90, VLAN120, VLAN220

Port 8 Configuration (Voice, Printers, and Wired Users)

Status: Enabled

LACP: Enabled

Speed: 1000

Duplex: Full

VLAN Configuration: Tagged for VLAN60, VLAN90, VLAN120, VLAN220

Port 1 Configuration (Unused)

Status: Disabled

LACP: Disabled

Port 2 Configuration (Unused)

Status: Disabled

LACP: Disabled

Port 3 Configuration (Connection to Device)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN1 (Default)

Port 4 Configuration (Connection to Device)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN1 (Default)

Port 5 Configuration (Connection to Device)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN1 (Default)

Port 6 Configuration (Connection to Device)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN1 (Default)

Port 7 Configuration (Connection to Device)

Status: Enabled

LACP: Disabled

Speed: 1000

Duplex: Full

VLAN Configuration: Untagged for VLAN1 (Default)

Ports 1 and 2 on Switch 1 are configured as trunk ports with VLAN tagging enabled for all necessary VLANs.

Ports 3 and 4 on Switch 1 are configured for server connections with VLAN 90 untagged.

Ports 5, 6, 7, and 8 on Switch 1 are configured for devices needing access to multiple VLANs.

Unused ports on Switch 3 are disabled.

Ports 3, 4, 5, 6, and 7 on Switch 3 are enabled for default VLAN1.

Core Switch Ports should be configured as needed for uplinks to Switch 1.

Ensure LACP is enabled for redundancy on trunk ports between switches.

By following these configurations, each device will access only its correctly associated network, unused switch ports will be disabled, and fault-tolerant connections will be established between the switches.

A mesh network is the best solution for providing reliable wireless service to public safety vehicles. In a mesh network, each node (vehicle) can connect to multiple other nodes, providing multiple paths for data to travel. This enhances reliability and redundancy, ensuring continuous connectivity even if one or more nodes fail. Mesh networks are highly resilient and are well-suited for dynamic and mobile environments such as public safety operations.References: CompTIA Network+ study materials.

Understanding Subnetting:

The subnet mask 255.255.255.240 (or /28) indicates that each subnet has 16 IP addresses (14 usable addresses, 1 network address, and 1 broadcast address).

Calculating the Subnet Range:

Subnet Calculation: For the IP address 10.0.0.95 with a /28 subnet mask:

Network address: 10.0.0.80

Usable IP range: 10.0.0.81 to 10.0.0.94

Broadcast address: 10.0.0.95

Router Interface Configuration:

Broadcast Address Issue: The IP address 10.0.0.95 is the broadcast address for the subnet 10.0.0.80/28. Configuring a router interface with the broadcast address will cause routing issues as it is not a valid host address.

Comparison with Other Options:

The web server is in a different subnet: The web server (10.0.0.81) is within the same subnet range (10.0.0.80/28).

The IP address space is a class A network: While 10.0.0.0 is a Class A network, this does not explain the routing issue caused by the broadcast address.

The subnet is in a private address space: The private address space designation (RFC 1918) does not impact the routing issue related to the broadcast address configuration.

Resolution:

Reconfigure the router interface with a valid host IP address within the usable range, such as 10.0.0.94.

When installing equipment in a building, environmental factors are critical to ensure the safety and longevity of the equipment. A fire suppression system is essential to protect the equipment from fire hazards. Humidity control is crucial to prevent moisture-related damage, such as corrosion and short circuits, which can adversely affect electronic components. Both factors are vital for maintaining an optimal environment for networking equipment.References: CompTIA Network+ study materials.

Infrastructure as a Service (IaaS) provides scalable compute power, storage, and networking resources on demand. It is the best choice for a company that needs to customize its cloud solution based on size, compute capacity, and storage needs.

IaaS Benefits:

Provides virtual machines, storage, and networking resources.

Scalable based on company needs.

Reduces the need for physical infrastructure.

Incorrect Options:

A. SaaS (Software as a Service): Delivers software applications (e.g., Google Docs, Microsoft 365) but does not provide compute/storage infrastructure.

B. PaaS (Platform as a Service): Provides a development environment for application deployment but not full infrastructure control.

D. IaC (Infrastructure as Code): A methodology for automating infrastructure, not a cloud deployment model.

A rogue DHCP server occurs when an unauthorized or misconfigured DHCP server assigns incorrect IP addresses, default gateways, or DNS settings to clients.

•In this scenario:

•The user can ping the gateway, meaning local network communication is working.

•However, they cannot access network resources, which suggests incorrect IP configuration (likely due to a rogue DHCP server assigning the wrong gateway or DNS).

•Why not the other options?

•VLAN hopping (A): This is an attack that exploits VLAN configurations to gain access to unauthorized VLANs. It would not typically cause multiple users to lose network access.

•Distributed DoS (C): A DDoS attack floods a network or service with traffic, but this issue is more likely misconfigured IP settings than an actual attack.

•Evil twin (D): This refers to a fraudulent Wi-Fi network mimicking a legitimate one. Since the users are on a wired network (ipconfig output checked), this is not applicable.

Troubleshooting Methodology:

Confirming the Root Cause: After testing and confirming the theory, the next logical step is to address the issue by implementing a solution.

Implementation of the Solution:

Resolve the Issue: Implement the identified solution to rectify the problem. This step involves making necessary changes to the network configuration, replacing faulty hardware, or applying software patches.

Documentation: Document the solution and the steps taken to resolve the issue to provide a reference for future troubleshooting.

Comparison with Other Steps:

Determine Resolution Steps: This is part of the implementation process where specific actions are outlined, but the actual next step after testing is to implement those steps.

Duplicate the Problem in a Lab: This step is typically done earlier in the troubleshooting process to understand the problem, not after confirming the root cause.

Present the Theory for Approval: In some scenarios, presenting the theory might be necessary for major changes, but generally, once the root cause is confirmed, the solution should be implemented.

Final Verification:

After implementing the solution, it is important to verify that the issue is resolved and that normal operations are restored. This may involve monitoring the network and testing to ensure no further issues arise.

(Note: Ips will be change on each simulation task, so we have given example answer for the understanding)

To troubleshoot all the network components and review the cable test results, you can use the following steps:

Click on each device and cable to open its information window.

Review the information and identify any problems or errors that may affect the network connectivity or performance.

Diagnose the appropriate component(s) by identifying any components with a problem and recommend a solution to correct each problem.

Fill in the remediation form using the drop-down menus provided.

Here is an example of how to fill in the remediation form for PC1:

The component with a problem is PC1.

The problem is Incorrect IP address.

The solution is Change the IP address to 192.168.1.10.

You can use the same steps to fill in the remediation form for other components.

To enter commands in each device, you can use the following steps:

Click on the device to open its terminal window.

Enter the command ipconfig /all to display the IP configuration of the device, including its IP address, subnet mask, default gateway, and DNS servers.

Enter the command ping  to test the connectivity and reachability to another device on the network by sending and receiving echo packets. Replace with the IP address of the destination device, such as 192.168.1.1 for Core Switch 1.

Enter the command tracert  to trace the route and measure the latency of packets from the device to another device on the network by sending and receiving packets withincreasing TTL values. Replace with the IP address of the destination device, such as 192.168.1.1 for Core Switch 1.

Here is an example of how to enter commands in PC1:

Click on PC1 to open its terminal window.

Enter the command ipconfig /all to display the IP configuration of PC1. You should see that PC1 has an incorrect IP address of 192.168.2.10, which belongs to VLAN 2 instead of VLAN 1.

Enter the command ping 192.168.1.1 to test the connectivity to Core Switch 1. You should see that PC1 is unable to ping Core Switch 1 because they are on different subnets.

Enter the command tracert 192.168.1.1 to trace the route to Core Switch 1. You should see that PC1 is unable to reach Core Switch 1 because there is no route between them.

You can use the same steps to enter commands in other devices, such as PC3, PC4, PC5, and Server 1.

Comprehensive and Detailed Explanation:

The mostlikely causeof buffering issues when moving outdoors issignal degradation. Wireless signals weaken as they travel through obstacles such as walls, glass, and air, leading toweaker connections and reduced data rates.

Breakdown of Options:

A. Network congestion– While congestion can slow down network speeds, itaffects all users, not just those moving outdoors.

B. Wireless interference– Interference is possible but ismore likely caused by other wireless signalsrather than outdoor movement.

C. Signal degradation–Correct answer.Wireless signals weaken withdistance and obstaclessuch as walls, reducing performance.

D. Client disassociation– Disassociation occurs when clientslose connection to the AP, but the question states that usersexperience buffering, indicating they are still connected but with a weak signal.

Understanding the Requirements

Network Address: 192.168.1.0/24

The /24 notation means a subnet mask of 255.255.255.0, providing 256 total addresses (192.168.1.0–192.168.1.255).

Usable hosts: 256 – 2 (network and broadcast) = 254.

Goal: Create3 subnets, each with30 hosts.

Each subnet needs enough addresses to accommodate 30 hosts, plus 2 reserved addresses (network and broadcast) per subnet.

Total addresses per subnet = 30 (hosts) + 2 (network/broadcast) =32 addresses.

Subnetting Basics (Networking Fundamentals)

Subnet Mask: Determines how many bits are borrowed from the host portion to create subnets.

Original Mask: /24 (255.255.255.0) = 24 network bits, 8 host bits.

Formulae:

Number of subnets = 2^(number of borrowed bits).

Number of addresses per subnet = 2^(remaining host bits).

Usable hosts per subnet = 2^(remaining host bits) – 2.

We need:

At least3 subnets.

At least32 addresses per subnet(to fit 30 hosts + 2 reserved).

Step-by-Step Analysis

Determine Addresses Needed per Subnet:

32 addresses is a power of 2 (2^5 = 32).

This means each subnet requires 5 host bits (since 2^5 = 32 total addresses, and 32 – 2 = 30 usable hosts).

Calculate Remaining Bits:

Original network has 8 host bits (/24).

If 5 bits are left for hosts, we borrow: 8 – 5 =3 bitsfor subnetting.

New Subnet Mask:

Original mask: /24 (24 network bits).

Borrow 3 bits: 24 + 3 =/27.

/27 = 255.255.255.224 (binary: 11111111.11111111.11111111.11100000).

Verify Requirements:

Number of Subnets: 2^3 =8 subnets(meets the requirement of at least 3).

Addresses per Subnet: 2^5 =32 addresses.

Usable Hosts per Subnet: 32 – 2 =30 hosts(exactly meets the requirement).

Subnet Breakdown:

Increment: 256 – 224 =32(each subnet increments by 32 in the fourth octet).

Subnets:

192.168.1.0–192.168.1.31 (Network: .0, Broadcast: .31, Hosts: .1–.30)

192.168.1.32–192.168.1.63 (Network: .32, Broadcast: .63, Hosts: .33–.62)

192.168.1.64–192.168.1.95 (Network: .64, Broadcast: .95, Hosts: .65–.94)

(And 5 more subnets up to 192.168.1.255.)

Three subnets fit perfectly with 30 hosts each.

Evaluating the Options

A. 255.255.255.128 (/25):

Borrow 1 bit: 24 + 1 = /25.

Subnets: 2^1 = 2 (not enough, need 3).

Host bits: 7 (2^7 = 128 addresses, 126 hosts).

Why Not: Only 2 subnets, fails the requirement.

B. 255.255.255.192 (/26):

Borrow 2 bits: 24 + 2 = /26.

Subnets: 2^2 = 4 (meets 3).

Host bits: 6 (2^6 = 64 addresses, 62 hosts).

Why Not: 62 hosts exceeds 30, but it’s overkill; /27 is more efficient and still valid.

C. 255.255.255.224 (/27):

Borrow 3 bits: 24 + 3 = /27.

Subnets: 2^3 = 8 (meets 3).

Host bits: 5 (2^5 = 32 addresses, 30 hosts).

Why Yes: Perfectly fits 3 subnets with exactly 30 hosts each.

D. 255.255.255.240 (/28):

Borrow 4 bits: 24 + 4 = /28.

Subnets: 2^4 = 16 (meets 3).

Host bits: 4 (2^4 = 16 addresses, 14 hosts).

Why Not: Only 14 hosts per subnet, fails the 30-host requirement.

Why /27 (255.255.255.224) is Best

It providesexactly 30 usable hosts per subnet, avoiding waste while meeting the minimum requirement.

It allows8 subnets, exceeding the need for 3, ensuring flexibility.

The study guide emphasizes efficient subnet design, and /27 balances host count and subnet availability.

CompTIA Network+ Context

Networking Fundamentals: Subnetting is a core skill, requiring understanding of CIDR, binary conversion, and address allocation.

Example from Study Guide: Similar problems calculate subnet masks for specific host counts, reinforcing /27 as a common solution for ~30 hosts.

Enterprise authentication (such as WPA2-Enterprise) utilizes unique credentials for each user, typically integrating with an authentication server like RADIUS. This allows for tracking and logging user activity, ensuring that all connections can be traced back to individual users. PSKs (Pre-Shared Keys) are shared among users and do not provide individual accountability. Captive portals can identify users but are less secure than enterprise authentication, and Wired Equivalent Privacy (WEP) is outdated and not recommended for security purposes.

A cold site is a backup facility that provides infrastructure (such as power, cooling, and space) but does not have active IT resources installed. When a disaster occurs, IT teams must bring in and configure all necessary hardware and software before services can resume. This process can take weeks or longer—which matches the scenario described.

•Why not the other options?

•Hot site (A) – A hot site is a fully operational backup facility with up-to-date data and pre-configured hardware, allowing almost instant failover (minutes to hours).

•Warm site (B) – A warm site has pre-installed hardware and some software/configurations, but it requires some setup before becoming fully operational (hours to a few days).

•Active-active approach (D) – This means that multiple sites run simultaneously with load balancing, ensuring no downtime in case of a failure.

Understanding Switches:

Layer 2 (Data Link Layer): Traditional switches operate primarily at Layer 2, where they use MAC addresses to forward frames within a local network.

Layer 3 (Network Layer): Layer 3 switches, also known as multilayer switches, can perform routing functions using IP addresses to forward packets between different networks.

Capabilities of Multilayer Switches:

VLANs and Inter-VLAN Routing: Multilayer switches can handle VLAN (Virtual Local Area Network) configurations and perform inter-VLAN routing, enabling communication between different VLANs.

Routing Protocols: They can run routing protocols like OSPF (Open Shortest Path First) and EIGRP (Enhanced Interior Gateway Routing Protocol) to manage traffic between networks.

Comparison with Other Devices:

Hub: Operates only at Layer 1 (Physical Layer) and simply repeats incoming signals to all ports.

Transceiver: Also operates at Layer 1, converting electrical signals to optical signals and vice versa.

Modem: Primarily operates at Layer 1 and Layer 2, modulating and demodulating signals for transmission over different types of media.

Practical Application:

Multilayer switches are commonly used in enterprise networks to optimize performance and manage complex routing and switching requirements within a single device.

Understanding 2.4GHz Interference:

The 2.4GHz frequency range is commonly used by many devices, including Wi-Fi, Bluetooth, and various industrial equipment. This can lead to interference and degraded performance.

Mitigation Strategies:

5GHz Frequency:

The 5GHz frequency band offers more channels and less interference compared to the 2.4GHz band. Devices operating on 5GHz are less likely to encounter interference from other devices, including industrial equipment.

Non-overlapping Channels:

In the 2.4GHz band, using non-overlapping channels (such as channels 1, 6, and 11) can help reduce interference. Non-overlapping channels do not interfere with each other, providing clearer communication paths for Wi-Fi signals.

Why Other Options are Less Effective:

Mesh Network: While useful for extending network coverage, a mesh network does not inherently address interference issues.

Omnidirectional Antenna: This type of antenna broadcasts signals in all directions but does not mitigate interference.

Captive Portal: A web page that users must view and interact with before accessing a network, unrelated to frequency interference.

Ad Hoc Network: A decentralized wireless network that does not address interference issues directly.

Implementation:

Switch Wi-Fi devices to the 5GHz band if supported by the network infrastructure and client devices.

Configure Wi-Fi access points to use non-overlapping channels within the 2.4GHz band to minimize interference.

The maximum recommended length for Ethernet cable runs is 100 meters (328 feet). At 150 meters, the Cat 6 cable is too long, causing signal degradation and connectivity issues. Running fiber from the distribution switch to an access switch in the annex will allow for reliable connectivity over longer distances, as fiber can cover greater distances without signal loss. (Reference: CompTIA Network+ Study Guide, Chapter on Network Cable Standards)

Comprehensive and Detailed Explanation:

Ajump boxis ahardened systemthat providessecure accessto isolated or sensitive devices on a separate network.

Breakdown of Options:

A. Jump box–✅Correct answer.Acts as amiddle point for secure remote access.

B. API gateway– Used formanaging API calls,not remote access to isolated devices.

C. Secure Shell (SSH)– Requiresdirect connectivity, whichmay not be availablefor anisolated device.

D. Clientless VPN–Allows web-based VPN access, but doesnot guarantee access to isolated devices.

An access point (AP) provides users with an extended footprint that allows connections from multiple devices within a designated Wireless Local Area Network (WLAN).

Router: Typically used to connect different networks, not specifically for extending wireless coverage.

Switch: Used to connect devices within a wired network, not for providing wireless access.

Access Point (AP): Extends wireless network coverage, allowing multiple wireless devices to connect to the network.

Firewall: Primarily used for network security, controlling incoming and outgoing traffic based on security rules, not for providing wireless connectivity.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Explains the roles and functions of network appliances, including access points.

Cisco Networking Academy: Provides training on deploying and managing wireless networks with access points.

Network+ Certification All-in-One Exam Guide: Covers network devices and their roles in creating and managing networks.

Comprehensive and Detailed Explanation:

In afiber patch panel, theSC (Subscriber Connector or Standard Connector)is commonly used because of itspush-pull designand reliability inenterprise environments.

Breakdown of Options:

A. F-type– Used forcoaxial cables(e.g., cable TV),not fiber.

B. RJ11– Used fortelephone lines,not fiber.

C. BNC– Used forcoaxial connections,not fiber.

D. SC–✅Correct answer.A standardfiber optic connectorused inpatch panels.

BGP (Border Gateway Protocol) uses an Autonomous System (AS) number for its operations. An AS is a collection of IP networks and routers under the control of a single organization that presents a common routing policy to the Internet. BGP is used to exchange routing information between different ASes on the Internet, making it the only protocol among the listed options that uses an AS number.References: CompTIA Network+ study materials and RFC 4271.

The most likely reason an insurance brokerage would enforce VPN usage is to encrypt sensitive data in transit. VPNs (Virtual Private Networks) create a secure tunnel between the user's device and the corporate network, ensuring that data is encrypted and protected from interception.

Encryption: VPNs encrypt data, preventing unauthorized access and ensuring data privacy during transmission over public or unsecured networks.

Data Protection: Essential for industries handling sensitive information, such as insurance brokerages, to protect customer data and comply with regulatory requirements.

Security: Enhances overall network security by providing secure remote access for employees.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses the role of VPNs in securing data in transit.

Cisco Networking Academy: Provides training on VPN technologies and their importance in data security.

Network+ Certification All-in-One Exam Guide: Explains VPN usage and its benefits in protecting sensitive information.

A warm site typically has a full infrastructure ready, but it lacks the most up-to-date data or is not immediately operational. It requires some configuration or data restoration to become fully functional.

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A subinterface is a logical interface created on a single physical router interface that allows routing between VLANs (known as Router-on-a-Stick (ROAS)). This method is commonly used when only one physical router is available, allowing inter-VLAN communication without additional hardware.

•Why not the other options?

•VXLAN (B) – This is used for extending Layer 2 networks over a Layer 3 infrastructure, primarily in data centers. It does not directly enable inter-VLAN communication.

•Layer 3 switch (C) – A Layer 3 switch can route between VLANs, but the scenario states that purchasing additional hardware is not an option.

•VIR (D) – This is not a standard networking term in the context of VLAN communication.

Network Functions Virtualization (NFV): NFV is a technology that virtualizes network services like routing, firewalls, and load balancers. It allows these services to run on virtual machines rather than requiring dedicated hardware. This is ideal for remote branch locations where deploying physical devices is costly and complex.

VRF (B): Virtual Routing and Forwarding is used for segmenting routing tables but does not virtualize services.

VLAN (C): Virtual Local Area Networks help segregate broadcast domains but are unrelated to virtualizing network functions.

VPC (D): Virtual Private Cloud is used for cloud computing but does not pertain to virtualizing network services.

Comprehensive and Detailed Explanation:

Whentraffic moves laterally between VMswithin the same network orsubnet, it is known aseast-west traffic. This contrasts withnorth-south traffic, which refers to communication between internal and external networks.

Breakdown of Options:

A. East-west–Correct answer.This refers totraffic between internal servers or VMs, which is a common security concern.

B. Point-to-point– Point-to-point describes adirect connection between two devices, but doesnot specifically define lateral movement.

C. Horizontal-scaling– This refers toadding more instances or nodesin cloud computing, unrelated to traffic flow.

D. Hub-and-spoke– This network topology describes acentralized design, not lateral traffic.

A honeynet is a network of honeypots designed to attract and study attackers. Honeypots are decoy systems set up to lure cyber attackers and analyze their activities. A honeynet, being a collection of these systems, provides a broader view of attack methods and patterns, helping organizations improve their security measures. References: CompTIA Network+ Exam Objectives and official study guides.

Introduction to OSI Model:

The OSI model is a conceptual framework used to understand network interactions in seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

Application Layer:

The application layer (Layer 7) is the topmost layer in the OSI model. It provides network services directly to end-user applications. This layer facilitates communication between software applications and lower layers of the network protocol stack.

Reliance on Other Layers:

The application layer relies on the transport layer (Layer 4) for data transfer across the network. The transport layer ensures reliable data delivery through protocols like TCP and UDP.

The network layer (Layer 3) is responsible for routing packets to their destination.

The data link layer (Layer 2) handles node-to-node data transfer and error detection.

The physical layer (Layer 1) deals with the physical connection between devices.

Explanation of the Options:

A. It relies upon other layers for packet delivery: This is correct. The application layer depends on the lower layers (transport, network, data link, and physical) for the actual delivery of data packets.

B. It checks independently for packet loss: This is incorrect. Packet loss detection is typically handled by the transport layer (e.g., TCP).

C. It encrypts data in transit: This is incorrect. Encryption is typically handled by the presentation layer or at the transport layer (e.g., TLS/SSL).

D. It performs address translation: This is incorrect. Address translation is performed by the network layer (e.g., NAT).

Conclusion:

The application layer’s primary role is to interface with the end-user applications and ensure that data is correctly presented to the user. It relies on the underlying layers to manage the actual data transport and delivery processes.

When a user connects to a VPN and experiences connectivity issues to an external server, the problem is often related to routing or network path issues.

E. tracert:

Traces the path packets take from the user's device to the destination server.

Helps determine if the traffic is being blocked or misrouted.

F. route print:

Displays the device's routing table.

Helps diagnose whether traffic is being sent to the VPN tunnel instead of the correct external server.

Incorrect Options:

A. nslookup: Used for resolving domain names to IPs (DNS troubleshooting), but this issue is likely routing-related.

B. tcpdump: Captures packets for deep packet analysis, not typically the first step in diagnosing a VPN-related access issue.

C. arp: Used for resolving local network MAC addresses, not relevant for external VPN issues.

D. dig: Like nslookup, used for DNS queries, but not useful for routing problems.

Asymmetrical routing occurs when packets take different paths to and from the destination, leading to instability in network communication. The use of two different MPLS providers with OSPF can lead to this type of routing issue, especially if the paths aren't carefully configured and managed. This can cause unexpected routing behaviors and instability in a dual-WAN setup. (Reference: CompTIA Network+ Study Guide, Chapter on Network Routing)

A signal power of -97dB indicates a very weak signal, which can cause connectivity issues and slow speeds. Splitters on a coaxial line can degrade the signal quality further, so removing them can help improve the signal strength and overall connection quality.

Signal Quality: Splitters can reduce the signal strength by dividing the signal among multiple lines, which can be detrimental when the signal is already weak.

Direct Connection: Ensuring a direct connection from the modem to the incoming line can maximize signal quality and reduce potential points of failure.

Network References:

CompTIA Network+ N10-007 Official Certification Guide: Discusses troubleshooting connectivity issues and the impact of signal strength on network performance.

Cisco Networking Academy: Provides insights on maintaining optimal signal quality in network setups.

Network+ Certification All-in-One Exam Guide: Covers common network issues, including those related to signal degradation and ways to mitigate them.

This is a classic example ofsocial engineering, where an attacker manipulates individuals into giving up confidential information, such as credentials, by pretending to be someone trustworthy (like help desk staff).

B. Tailgatinginvolves physical access without authentication.

C. Shoulder surfingis spying over someone's shoulder to steal info.

D. Smishingis phishing via SMS.

E. Evil twininvolves a rogue Wi-Fi access point impersonating a legitimate one.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 4.2 – Identify common security threats and vulnerabilities.

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Tailgatingis a physical security breach where someone follows an authorized person into a restricted area without proper credentials. Once inside, the attacker can install rogue devices like unauthorized APs.

A. Evil twinis a wireless attack where an attacker sets up a fake AP.

B. Honeytrapis used to attract attackers for analysis.

C. Wardrivinginvolves scanning for unsecured Wi-Fi networks while driving, not physical intrusion.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 4.2 – Identify common security threats and vulnerabilities.

Changing default admin passwords is a fundamental first step in device hardening to prevent unauthorized access.

GSM (Global System for Mobile communications) is the international standard that uses SIM cards to authenticate and connect phones to the cellular network. GSM allows users to place and receive calls while traveling globally, provided they have a SIM card. CDMA, on the other hand, does not use SIM cards in the same way and is primarily used in the United States. (Reference: CompTIA Network+ Study Guide, Chapter on Network Fundamentals)

The most likely cause is that the switchports were previously configured for a different VLANthan the one the users’ computers are on. If the native VLAN on the port doesn’t match the end device’s VLAN, communication fails.

A. Ports are error-disabled: Would result in no link at all, not common across multiple ports unless a violation occurred.

C. MDIX issue: Auto-MDIX eliminates most crossover problems on modern switches.

D. Ports are trunk ports: While possible, typical user devices should be on access ports, but if the port is incorrectly trunked, it can cause similar issues. However, “incorrect VLAN” is more precise here.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 2.3 – Given a scenario, configure and verify VLANs.

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Band steering is a feature in wireless networks that encourages dual-band capable devices to connect to the 5GHz band instead of the 2.4GHz band.

Why Band Steering?

The 5GHz band supports higher speeds and less interference compared to 2.4GHz.

If a device supports both bands, the access point (AP) can "steer" it to connect to 5GHz instead of 2.4GHz.

This helps ensure users always connect to the fastest available network.

Incorrect Options:

B. Disabling the 5GHz SSID: Would force devices onto 2.4GHz, which is slower and more congested.

C. Adding a Captive Portal: Used for guest authentication, not for speed optimization.

D. Configuring MAC Filtering: Used for security, not for optimizing network speed.

Single-mode fiberis best suited forlong-distance communication, often exceeding 10 km (6.2 miles). It's immune to EMI and offers high bandwidth — making it the ideal choice forconnecting buildings across a city.

Coaxial(A) andTwinaxial(B) are used for shorter distances and specific use cases (e.g., storage or legacy systems).

Cat 5(D) is limited to 100 meters and is not suitable for city-level interconnects.

✅For long-distance, high-speed, and reliable communication between buildings,Single-mode fiberis the professional choice.

If the IP phone works but the workstation doesn't, it indicates that theVoice VLAN is functioningcorrectly, but theData VLAN (C)is either misconfigured or missing. The workstation typically connects through the phone, which tags voice and data traffic separately usingVLANs.

A. Voice VLANis for the IP phone, which is already working.

B. Native VLANis for untagged traffic on trunk ports, but doesn’t control access directly.

D. Trunk portis more relevant to switch interconnections than individual workstation ports.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 2.3 – Given a scenario, configure and verify VLANs.

When high-bandwidth services likevideoconferencingare introduced, two primary factors may degrade performance:

Incorrect QoS Settings (E):QoS (Quality of Service) is used to prioritize traffic. If not configured correctly, critical services like video may not get the necessary bandwidth and prioritization.

Network Congestion (F):Video services consume large amounts of data. If the network doesn’t have sufficient bandwidth or is not segmented properly, congestion will slow down all services.

DNS misconfiguration (A)would affect name resolution, not bandwidth.

Malware (C)could degrade performance, but is not tied to the described scenario.

Outdated software (D)may affect performance in some cases, but not directly linked to network congestion in this case.

Inadequate network security (B)isn't likely to cause general slowness related to video traffic.

✅So, the most likely culprits areE. Incorrect QoS settingsandF. Network congestion.

Comprehensive and Detailed Explanation:

When an organization moves itsDNS serversto new IP addresses, theNS (Name Server) recordsmust be updated. TheNS recorddefines which DNS servers are authoritative for a domain. If these records still point to the old IP addresses, clients will continue to query the outdated servers, leading to connectivity issues.

Breakdown of Options:

A. AAAA– This record maps a domain name to an IPv6 address. Since the issue is with DNS resolution, not IP versioning, this is incorrect.

B. CNAME– ACNAME (Canonical Name) recordis used for domain aliasing, not for defining authoritative name servers.

C. MX–Mail Exchange (MX) recordsdirect email traffic to the correct mail server, which does not impact general website accessibility.

D. NS–Correct answer.NS records must be updatedto reflect the new authoritative DNS servers.

Secure Shell (SSH)is a protocol used tosecurely access remote devices over an unsecured network. It provides encrypted command-line access and is a lightweight and secure method of remote administration.

A. Site-to-site VPNconnects entire networks, not just a single host.

B. Telnetis not secure; it transmits data (including credentials) in plaintext.

C. Consoleaccess is direct via serial cable, not remote.

????Reference:

CompTIA Network+ N10-009 Official Objectives: 2.6 – Configure and troubleshoot remote access.

A captive portal is a web page that users must view and interact with before being granted access to a network. It is commonly used in guest networks to enforce terms of use agreements. When a user connects to the network, they are redirected to this portal where they must accept the terms of use before proceeding. This method ensures that users are aware of and agree to the network's policies, making it the best choice for this scenario. References: CompTIA Network+ Exam Objectives and official study guides.