NSK101 Netskope Certified Cloud Security Administrator (NCCSA) Questions and Answers

The statement that accurately describes the difference between Source IP (Egress) and Source IP (User) address is: Source IP (Egress) is the public IP address of your Internet edge router while Source IP (User) is the address assigned to the endpoint. Source IP (Egress) is the IP address that is visible to external networks when you send traffic from your network to the Internet. It is usually the IP address of your Internet edge router or gateway that performs NAT (Network Address Translation). Source IP (User) is the IP address that is assigned to your endpoint device, such as a laptop or a smartphone, within your network. It is usually a private IP address that is not routable on the Internet. You can use these two criteria to filter traffic based on where it originates from within your network or outside your network. References: Source Address / Source Port vs Destination Address / Destination PortHow to explain Source IP Address, Destination IP Address & Service in easy way

Identify the Blocked Policy: According to the exhibit, the website is blocked by the "Global Block Policy."

Create a Custom URL List: To create an exception for the domain, you need to first create a custom URL list that includes the domain in question.

Navigate to the URL List section in the Netskope UI.

Create a new URL list and add the domain that needs to be allowed.

Option B: Create a custom category with the custom URL list as an included URL list and add it to an allow policy above the Global Block policy.

Go to the Policy section in the Netskope UI.

Create a new policy, ensuring it is an "Allow" policy.

Add the custom category to this allow policy.

Position this allow policy above the Global Block policy to ensure it takes precedence.

This ensures that the URLs in the custom list are allowed before the Global Block policy is evaluated.

Option C: Add the custom URL list as an excluded URL list to the category in the Global Block policy.

Edit the existing Global Block policy.

Add the custom URL list to the excluded URL list section of this policy.

This will exclude the URLs in the custom list from being blocked by the Global Block policy.

References:

Refer to the Netskope Knowledge Portal for managing custom URL lists and policy configurations​​​​​​.

The three technologies that describe the primary cloud service models as defined by the National Institute of Standards and Technology (NIST) are Platform as a Service (PaaS), Software as a Service (SaaS), and Infrastructure as a Service (IaaS). These service models are based on the type of computing capability that is provided by the cloud provider to the cloud consumer over a network. According to NIST, these service models have the following definitions:

Platform as a Service (PaaS): The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created or acquired applications created using programming languages, libraries, services, and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, or storage, but has control over the deployed applications and possibly configuration settings for the application-hosting environment.

Software as a Service (SaaS): The capability provided to the consumer is to use the provider’s applications running on a cloud infrastructure. The applications are accessible from various client devices through either a thin client interface, such as a web browser (e.g., web-based email), or a program interface. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings.

Infrastructure as a Service (IaaS): The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, and deployed applications; and possibly limited control of select networking components (e.g., host firewalls).

References: The NIST Definition of Cloud ComputingNIST Cloud Computing Program

To review the category of a website and understand how the rules are applied, the following action can be taken:

Use the URL Lookup page in the dashboard: The URL Lookup page in the Netskope dashboard allows administrators to enter a URL and view its categorization. This tool provides information on how the website is classified and which policies apply to it. It helps in troubleshooting why a user might be unable to access a specific site, even if the category is generally allowed.

References:

Netskope documentation on using the URL Lookup tool to review website categories and policy applications.

Guidelines for troubleshooting web access issues using the Netskope dashboard tools.

To detect files containing sensitive data that are shared outside of the organization, the administrator should select both "Shared Externally" and "Public" sharing options. These settings ensure that any files shared externally (outside the organization) or publicly are scanned for sensitive data. This comprehensive approach covers all potential scenarios where data could be exposed outside the organization.

Step-by-Step Configuration:

Select Specific Sharing Options:

Navigate to the CASB API-enabled Protection policy configuration page.

Choose the option for "Specific Sharing Options" to limit the scan to files shared under certain conditions.

Enable Shared Externally and Public:

Check both "Shared Externally" and "Public" options. This setting ensures that files shared either publicly or with external domains are included in the scan.

Configure Advanced Options:

For further granularity, configure the advanced options under each sharing type if needed (e.g., specifying particular external domains).

This configuration aligns with the best practices for CASB policies and ensures that all files potentially leaving the organization are scanned for sensitive data.

References:

Netskope CASB Policy Configuration Documentation ​

A benefit that Netskope instance awareness provides is that it differentiates between an IT managed Google Drive instance versus a personal Google Drive instance. Instance awareness is a feature in the Netskope platform that allows you to define and identify different instances of the same cloud application based on the domain name or URL. For example, you can define an instance for your IT managed Google Drive instance (such as drive.google.com/a/yourcompany.com) and another instance for your personal Google Drive instance (such as drive.google.com). This way, you can differentiate between them and apply different policies and actions based on the instance. This can help you prevent data leakage, enforce compliance, or improve visibility for your cloud application activities. Preventing movement of corporate sensitive data to a personal Dropbox account, preventing the user from copying information from a corporate email and pasting it into a GitHub repository, or differentiating between an IT managed Google Drive instance versus an IT managed Box instance are not benefits that Netskope instance awareness provides, as they are either unrelated or irrelevant to the instance awareness feature. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 5: Real-Time Policies, Lesson 4: App Instances.

The following statements about Netskope Private Access Publishers are correct:

Publishers can run on Windows or Linux servers:

Publishers are versatile and can be installed on both Windows and Linux operating systems.

Publishers can be deployed in both private data centers and public cloud providers to provide access to applications across disparate locations:

This flexibility allows organizations to use Publishers to connect applications hosted in various environments, ensuring seamless access across locations.

Publishers only make outbound connections to the Netskope Security Cloud which reduces the amount of public exposure:

By making only outbound connections, Publishers minimize the attack surface, enhancing security by reducing public exposure.

References:

Netskope Private Access Deployment Guide

Netskope REST API v2 Overview

 NewEdge Traffic Management:

NewEdge is Netskope's high-performance global network designed to deliver fast and secure access to the internet and cloud applications.

NewEdge Traffic Management ensures efficient routing and traffic steering for optimal performance and security.

 Client Integration:

The Netskope Client uses NewEdge Traffic Management to steer traffic securely to the Netskope cloud.

It ensures that user traffic is routed through the best possible path for performance and security.

The Client component is responsible for redirecting user traffic to the NewEdge network, applying security policies, and ensuring secure access.

 References:

For detailed information on NewEdge Traffic Management and how the Netskope Client utilizes it, refer to the Netskope documentation on traffic management and client configuration​​​​.

Secure Access Service Edge (SASE) is a cloud-based architecture that combines various cloud security and infrastructure enablement technologies into a unified platform that delivers security and networking services from the edge of the network. Two of these technologies are Zero Trust Network Access (ZTNA) and Cloud Access Security Broker (CASB). ZTNA is a technology that provides secure access to private applications without exposing them to the internet or using VPNs. It uses identity-based policies and encryption to grant granular access to authorized users and devices, regardless of their location or network. CASB is a technology that provides visibility and control over cloud applications (SaaS) used by users and devices. It uses API connections or inline proxies to inspect and enforce policies on data and activities in cloud applications, such as data loss prevention, threat protection, or compliance. Distributed Denial of Service Protection (DDoS) and Unified Threat Management (UTM) are not technologies that SASE combines into its unified platform, although they may be related or integrated with some of its components. References: [SASE], [ZTNA], [CASB].

Netskope provides both inline and API protection for cloud applications and web traffic. Inline protection refers to the real-time inspection and enforcement of policies on the traffic between users and cloud applications, using Netskope’s inline proxy mode. API protection refers to the retrospective inspection and enforcement of policies on the data that is already stored in cloud applications, using Netskope’s API connectors. Two functions that are available for both inline and API protection are threat protection and DLP. Threat protection is the capability to detect and block malware, ransomware, phishing, and other cyber threats that may compromise cloud data or users. DLP is the capability to detect and protect sensitive data, such as personal information, intellectual property, or regulated data, that may be exposed or leaked through cloud applications. References: Netskope Inline Proxy ModeNetskope API ProtectionNetskope Threat ProtectionNetskope DLP Engine

PCI-DSS stands for Payment Card Industry Data Security Standard, which is a set of security requirements for organizations that handle credit card data. It aims to protect cardholder data from unauthorized access, disclosure, or theft, both in transit and at rest. PCI-DSS covers various aspects of security, such as encryption, authentication, firewall, logging, monitoring, and incident response. If you are working with a large retail chain and have concerns about their customer data, you should use PCI-DSS as the regulatory compliance standard to govern this data. SOC 3, AES-256, and ISO 27001 are not specific to credit card data protection, although they may have some relevance to general security practices. References: [PCI-DSS], [SOC 3], [AES-256], [ISO 27001].

When comparing data in motion with data at rest, it is important to understand how each type of data is handled in terms of security and monitoring:

Data in motion refers to data actively moving from one location to another, such as through email, instant messaging, or any other form of communication over the internet. To secure and monitor data in motion, Netskope typically requires the deployment of the Netskope client on user devices. The client helps enforce security policies, monitor data transfers, and protect against data loss and other threats during the data's transit.

References:

Netskope Knowledge Portal: Data Protection

Netskope Client Overview

A real-time policy is a type of policy in Netskope’s CASB that allows you to control the actions that users can perform on cloud applications in real time. You can use a real-time policy to block all users from uploading data files into risky collaboration applications by specifying the following elements: the application category (such as Collaboration), the activity (such as Upload), the file type (such as Data), the risk level (such as High or Very High), and the action (such as Block). A DLP rule, a DLP profile, and a block notification are not sufficient to accomplish this task, as they are either sub-components or outcomes of a real-time policy. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 5: Real-Time Policies, Lesson 1: Real-Time Policy Overview and Lesson 2: Real-Time Policy Configuration.

Netskope’s NewEdge Security Cloud Network Infrastructure is a global network that powers the Netskope Security Cloud, providing real-time inline and out-of-band API-driven services for cloud and web security. Three statements that are correct about Netskope’s NewEdge Security Cloud Network Infrastructure are:

It includes direct peering with Microsoft and Google in every data center. This means that Netskope has established high-speed, low-latency connections with these major cloud service providers, ensuring optimal performance and user experience for their customers. Direct peering also reduces the risk of network congestion, packet loss, or routing issues that may affect the quality of service.

It is a private security cloud network that is massively over provisioned, highly elastic, and built for scale. This means that Netskope owns and operates its own network infrastructure, without relying on third-party providers or public cloud platforms. Netskope has invested over $150 million to build the world’s largest and fastest security private cloud, with data centers in more than 65 regions and growing. Netskope can dynamically scale its network capacity and resources to meet the growing demand and traffic volume of its customers, without compromising on security or performance.

It delivers a single, unified network with no surcharges or reliance on public cloud infrastructure or virtual PoPs. This means that Netskope provides a consistent and transparent network service to its customers, regardless of their location or device. Netskope does not charge any additional fees or hidden costs for accessing its network services, unlike some other providers that may impose surcharges based on geography or bandwidth usage. Netskope also does not use virtual points of presence (PoPs) that are hosted on public cloud platforms, which may introduce latency, complexity, or security risks.

References: Netskope NewEdgeNetskope NewEdge Data SheetNetskope SASE

A Netskope Virtual Appliance is a software-based appliance that can be deployed on-premises or in the cloud to provide various functions and features for the Netskope Security Cloud platform. One use for deploying a Netskope Virtual Appliance is as an endpoint for Netskope Private Access (NPA), which is a service that allows users to securely access private applications without exposing them to the internet or using VPNs. Another use for deploying a Netskope Virtual Appliance is as a Secure Forwarder to steer traffic from on-premises devices or networks to the Netskope platform for inspection and policy enforcement. Using a Netskope Virtual Appliance as a local reverse-proxy to secure a SaaS application or as a log parser to discover in-use cloud applications are not valid uses, as these functions are performed by other components of the Netskope Security Cloud platform, such as the Cloud Access Security Broker (CASB) or the Cloud XD engine. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 2: Architecture Overview; [Netskope Private Access]; [Netskope Secure Forwarder].

 NewEdge Data Planes Monitoring:

To determine which NewEdge data planes your remote users have been using, you need to access the relevant monitoring section in the Netskope Tenant UI.

 Client Steering under Digital Experience Management:

The Client Steering section under Digital Experience Management provides detailed information on how traffic is being steered for remote users.

This section includes insights into the NewEdge data planes being utilized by users.

 Steps:

Navigate to Digital Experience Management in the Netskope Tenant UI.

Select Client Steering to view detailed reports and logs on traffic steering.

Analyze the data to identify the NewEdge data planes used by remote users recently.

 References:

For more details on accessing and using the Client Steering section under Digital Experience Management, refer to the Netskope documentation on digital experience management and client steering​​​​.

Netskope’s security platform covers two controls: ZTNA and CASB. ZTNA stands for Zero Trust Network Access, which is a solution that provides secure and granular access to private applications without exposing them to the internet or requiring VPNs. CASB stands for Cloud Access Security Broker, which is a solution that provides visibility and control over cloud services and web traffic, as well as data and threat protection for cloud users and devices. References: Netskope PlatformNetskope ZTNANetskope CASB

To determine which data plane a user is traversing, an administrator can use the following methods:

Settings -> Security Cloud Platform -> Client Configuration: This section provides details about the client configurations and the data planes assigned to different users or groups. By reviewing the client configuration, administrators can determine the data plane a user is connected to.

SkopeIT -> Alerts -> View Details: In the SkopeIT alerts, administrators can view detailed information about user activities, including the data plane through which the user traffic is being routed. This provides real-time insights into the user's path through the Netskope infrastructure.

References:

Netskope documentation on configuring and managing the Security Cloud Platform and client configurations.

Guides on using SkopeIT to monitor user activities and view detailed alert information.

Netskope's Behavior Analytics rule-based policies are designed to monitor user behavior for patterns that may indicate risky or malicious activities, such as bulk deletions. These policies can identify anomalies in user behavior that deviate from the norm, flagging potential threats and taking appropriate actions to prevent data loss.

Netskope's Behavior Analytics rule-based policies: This feature analyzes user actions and behaviors to detect anomalies and potentially malicious activities. It helps in identifying and mitigating risks associated with compromised accounts, insider threats, and other suspicious activities.

References:

Netskope documentation on Behavior Analytics and its capabilities.

Security best practices for detecting and responding to insider threats and anomalous user behavior.

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 Identify Non-standard HTTPS Ports:

Determine the specific non-standard HTTPS ports used by the business application.

 Create a Steering Exception:

Navigate to the Netskope admin console.

Go to the steering configuration section and create a new steering exception.

Specify the domain of the business application and include the non-standard HTTPS ports.

This exception will ensure that traffic to this application is steered correctly for inspection and control.

 Configure Non-standard Ports in the Steering Configuration:

Go to the steering configuration settings.

Add the identified non-standard HTTPS ports to ensure that all traffic using these ports is captured and inspected.

This ensures comprehensive visibility and control over the user activities on the application.

 References:

For more details on steering configurations and managing exceptions, refer to the Netskope documentation on steering traffic and configuring non-standard ports​​​​.

Netskope’s DLP solution is a powerful tool that can help customers protect their sensitive data from unauthorized access, exposure, or loss. One use case for Netskope’s DLP solution is to stop unintentional data movement, such as accidental uploads, downloads, or sharing of confidential files or information to or from cloud applications. Another use case for Netskope’s DLP solution is to ensure regulatory compliance, such as GDPR, HIPAA, PCI-DSS, or other industry-specific standards that require data protection and privacy measures. Netskope’s DLP solution can help customers comply with these regulations by detecting and preventing data breaches, enforcing encryption policies, applying data retention rules, and generating audit reports. Detecting malware in files before they are uploaded to a cloud application or detecting sensitive data in password protected files are not use cases for Netskope’s DLP solution, as they are more related to threat protection or file inspection capabilities. References: Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 6: Data Loss Prevention, Lesson 1: DLP Overview.

 TLS/SSL Inspection:

Cloud security solutions achieve visibility into TLS/SSL-protected web traffic through a process known as TLS/SSL interception or inspection.

 How It Works:

The security solution acts as an intermediary (man-in-the-middle) during the TLS handshake.

When a user initiates a connection to a TLS/SSL-protected website, the security solution intercepts this connection.

It completes the TLS handshake with the user's device using its own certificate, and simultaneously performs the handshake with the destination website.

 Certificate Replacement:

The security solution decrypts the traffic, inspects it, and then re-encrypts it before forwarding it to the destination website.

The user’s browser trusts the security solution’s certificate, which replaces the original website's certificate.

 Security Implications:

This method allows the security solution to inspect encrypted traffic for threats or policy violations while maintaining secure communication.

 References:

Detailed explanations and implementation steps can be found in Netskope documentation on SSL/TLS inspection​​​​​​.

Two statements that describe a website categorized as a domain generated algorithm (DGA) are: The website is used to hide a command-and-control server and the domain was created by a program. A domain generated algorithm (DGA) is a technique used by cyber attackers to generate new domain names and IP addresses for malware’s command and control servers. Executed in a manner that seems random, it makes it nearly impossible for threat hunters to detect and contain the attack. A command-and-control server is a server that communicates with malware installed on infected machines and sends commands or updates to them. A program is a piece of software that performs a specific task or function. A domain generated algorithm is implemented by a program that runs on the attacker’s machine or the malware itself, and produces a large number of domain names based on some logic, such as date, time, seed, dictionary, etc. References: Domain generation algorithmAmong cyber-attack techniques, what is a DGA?

The inline and API implementation of the Netskope platform are two different ways of connecting cloud applications to Netskope for inspection and policy enforcement. Two fundamental differences between them are: The API implementation can only be used with sanctioned applications, which are applications that are approved and authorized by the organization for business use. The API implementation relies on using out-of-band API connections to access data and events from these applications and apply near real-time policies. The inline implementation can effectively block a transaction in both sanctioned and unsanctioned applications, which are applications that are not approved or authorized by the organization for business use. The inline implementation relies on using in-band proxy or reverse-proxy connections to intercept traffic to and from these applications and apply real-time policies. The API implementation can be used with both sanctioned and unsanctioned applications and the inline implementation can only effectively block a transaction in sanctioned applications are not true statements, as they contradict the actual capabilities and limitations of each implementation method. References: [Netskope SaaS API-enabled Protection], [Netskope Inline CASB].

To verify the status of the Publishers in the European data center, the following methods can be used:

Use the Status field on the Publishers page:

Navigate to the Publishers page in the Netskope UI.

Check the Status field to see if any Publishers are disconnected or experiencing issues.

Use the Netskope Private Access Troubleshooter:

Access the Netskope Private Access Troubleshooter tool.

This tool provides detailed diagnostic information and helps identify connectivity issues with Publishers.

These methods provide direct insights into the health and connectivity status of the Publishers, helping to quickly identify and resolve any issues affecting user access.

References:

Netskope Knowledge Portal: Private Access

Netskope Private Access Troubleshooter

Deploying a Netskope Virtual Appliance (NPA) can serve multiple purposes within an organization's security infrastructure. Two key uses are:

To use as a log parser to discover in-use cloud applications:

The Netskope Virtual Appliance can be deployed to parse logs from various sources, including firewalls, proxies, and other network devices. By analyzing these logs, the appliance can discover and identify cloud applications that are being used within the network. This provides visibility into shadow IT and helps in managing and securing cloud application usage.

To use as an endpoint for Netskope Private Access (NPA):

The virtual appliance can act as an endpoint for Netskope Private Access, enabling secure access to private applications hosted in data centers or public clouds. It facilitates the establishment of secure, direct connections between users and the applications they need to access, without exposing the applications to the public internet.

References:

Netskope Knowledge Portal: Deploying Virtual Appliances

Netskope Private Access Overview

CASB inline interception use cases are scenarios where you need to apply real-time policies and actions on the traffic between users and cloud applications. For example, you may want to block file uploads to a personal Box account to prevent data leakage or exfiltration. You can use Netskope’s inline proxy mode to intercept and inspect the traffic between users and Box, and apply granular policies based on user identity, device type, app instance, file metadata, etc. You can also use Netskope’s inline proxy mode to provide user alerts when sensitive information is posted in Slack. For example, you may want to warn users when they share credit card numbers or social security numbers in Slack channels or messages. You can use Netskope’s steering client to redirect the traffic between users and Slack to Netskope’s inline proxy for inspection and enforcement. You can also use Netskope’s DLP engine to detect sensitive data patterns and apply actions such as alerting or blocking. References: Netskope Inline Proxy ModeNetskope Steering Client [Netskope DLP Engine]

The parameter shown in the exhibit (File Profile) is crucial in policies where file type, size, and other attributes need to be specified. Here are two use cases where this parameter is required:

When you create a policy to prevent file transfer between a sanctioned Google Drive and personal Google Drive:

Explanation: In this use case, the File Profile is used to define the types of files that are not allowed to be transferred between different Google Drive instances. By specifying the file types in the policy, administrators can ensure that sensitive corporate data is not transferred to personal accounts.

Implementation: Create a new File Profile with the desired file types and apply this profile in the policy that governs the data transfer rules between sanctioned and personal Google Drive instances.

When you create a policy to prevent binary files larger than 5 MB that are shared publicly on a sanctioned OneDrive:

Explanation: This use case involves creating a policy that restricts the sharing of large binary files (e.g., executable files) on publicly accessible folders in OneDrive. The File Profile parameter allows defining the file size and type criteria.

Implementation: Define a File Profile that specifies binary files and sets a size limit (e.g., 5 MB). Apply this profile in the policy to prevent such files from being shared publicly.

References:

REST API v2 Overview - Netskope Knowledge Portal

Using the REST API v2 dataexport Iterator Endpoints - Netskope Knowledge Portal

Using the REST API v2 UCI Impact Endpoints - Netskope Knowledge Portal

netskopesdk · PyPI

Netskope Rest APIv2(OAS 3.1) - Postman Collection

To protect your users from malicious scripts that may be downloaded from websites, you need to use technologies that can detect and prevent malware, ransomware, phishing, and other advanced threats in web traffic. Two technologies that form a part of Netskope’s Threat Protection module, which is a feature in the Netskope platform that provides these capabilities, are sandbox and heuristics. Sandbox is a technology that allows Netskope to analyze suspicious files or URLs in a virtual environment isolated from the rest of the network. It simulates the execution of the files or URLs and observes their behavior and impact on the system. It then generates a verdict based on the analysis and blocks any malicious files or URLs from reaching your users or devices. Heuristics is a technology that allows Netskope to identify unknown or emerging threats based on their characteristics or patterns, rather than relying on predefined signatures or rules. It uses machine learning and artificial intelligence to analyze various attributes of files or URLs, such as file type, size, entropy, metadata, code structure, etc., and assigns a risk score based on the analysis. It then blocks any files or URLs that exceed a certain risk threshold from reaching your users or devices. A log parser or DLP are not technologies that form a part of Netskope’s Threat Protection module, as they are more related to discovering cloud applications or protecting sensitive data. References: [Netskope Threat Protection], Netskope Security Cloud Operation & Administration (NSCO&A) - Classroom Course, Module 9: Threat Protection.

Two statements that are correct about DLP Incidents in the Netskope platform are: An incident can have one or more DLP violations and an incident can be associated to one or more DLP rules. A DLP violation occurs when a file or object matches a DLP rule used in a DLP profile. A DLP rule defines the criteria for detecting sensitive data, such as keywords, regular expressions, fingerprints, machine learning classifiers, etc. A DLP profile is a collection of DLP rules that can be applied to a policy. An incident is a record of a file or object that triggered a DLP policy violation. An incident can have multiple violations if the file or object matches multiple DLP rules from different profiles. An incident can also be associated to multiple DLP rules if the file or object matches more than one rule from the same profile. References: About DLPDLP Profiles

The portion of the interface shown in the exhibit that allows an administrator to set severity, assign ownership, track progress, and perform forensic analysis with excerpts of violating content is Incidents -> DLP. The Incidents dashboard provides a comprehensive view of all the incidents that have occurred in your cloud environment, such as DLP violations, malware infections, anomalous activities, etc. You can filter the incidents by various criteria, such as app name, incident type, severity, user name, etc. You can also drill down into each incident to see more details, such as file name, file path, file owner, file size, file type, etc. You can also assign an owner to an incident, change its status and severity, add notes or comments, and view the excerpts of the violating content that triggered the DLP policy. References: Netskope Incidents Dashboard

To present a view of all upload activities completed by users tunneled from the Los Angeles office to cloud storage applications, the following two basic filters should be used on the SkopeIT Applications page:

Activity: This filter will allow you to specify the type of activity, in this case, "upload."

Access Method: This filter will help to specify the method of access, which is necessary to filter activities that are tunneled.

These filters combined will provide a comprehensive view of the required activities. For further details, please refer to the Netskope documentation on setting up and using filters in SkopeIT Applications.

References:

Netskope Knowledge Portal: REST API v2 Overview​​.

Postman Collection: API v2​​.

 Create the Report in Advanced Analytics:

Data Collection:

Use the "Page Events" data collection, which captures detailed user activities on web pages, including edits and uploads.

Filters:

Apply filters to include only the activities "Edit" and "Upload".

Add another filter for the Cloud Confidence Level (CCL) to include only those with "Low" or "Poor" ratings.

This ensures the report focuses on the specified user activities within cloud applications that have lower security ratings.

Steps:

Navigate to Advanced Analytics > Reports.

Create a new report and select "Page Events" as the data collection source.

Apply the necessary filters for activities and CCL values.

 Schedule the Report:

Monthly Recurrence:

Set the report to run on a monthly schedule to ensure regular updates.

Configure the report to be sent via email with a PDF attachment.

Steps:

In the report scheduling options, set the recurrence to monthly.

Specify the email recipients, ensuring the CISO receives the report.

Select PDF as the report format.

 References:

For more details on creating and scheduling reports, refer to the Netskope documentation on Advanced Analytics and report generation​​​​.

In this scenario, there are two methods to obtain a detailed list of all events from the last 24 hours for a specific user. One method is to export the data from Skope IT Application Events, which is a feature in the Netskope platform that allows you to view and analyze all the activities performed by users on cloud applications. You can use filters to narrow down your search by user name, time range, application, activity, and other criteria. You can then export the data to a CSV or JSON file for further analysis or reporting. Another method is to use the Netskope REST API, which is a programmatic interface that allows you to access and manipulate data from the Netskope platform using HTTP requests. You can use the API to query for events by user name, time range, application, activity, and other parameters. You can then retrieve the data in JSON format for further analysis or integration with other tools. Using the Netskope reporting engine or exporting the data from Skope IT Alerts are not methods to obtain a detailed list of all events from the last 24 hours for a specific user, as they are more suited for generating summary reports or alerts based on predefined criteria or thresholds, rather than granular event data. References: [Netskope Skope IT Application Events], [Netskope REST API].

The given exhibit shows an inline policy blocking the predefined webmail category via an explicit proxy. However, the user can still access Yahoo Mail, indicating that Yahoo Mail is not included in the webmail category when using an explicit proxy.

Policy Configuration:

The policy is set to block access to the webmail category through an explicit proxy.

The action for this policy is 'Block'.

Understanding the Webmail Category:

Netskope's predefined categories may not always cover all services under a category, especially when it comes to specific configurations like explicit proxy.

The webmail category in the policy might not have included Yahoo Mail when using explicit proxy configurations.

Checking the Category Definitions:

It is important to verify what URLs or services are included under the "webmail" category in the Netskope administration console.

Administrators can check the category definitions and manually add Yahoo Mail if it's not included by default.

References:

REST API v2 Overview - Netskope Knowledge Portal

Using the REST API v2 dataexport Iterator Endpoints - Netskope Knowledge Portal

Using the REST API v2 UCI Impact Endpoints - Netskope Knowledge Portal

netskopesdk · PyPI

Netskope Rest APIv2(OAS 3.1) - Postman Collection