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PEGAPCLSA86V2 Lead System Architect (LSA) Pega Architecture Exam 86V2 Questions and Answers

Questions 4

BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.

Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

Options:

A.

Pega Marketing

B.

Pega Customer Service

C.

Robotic Process Automation

D.

Customer Decision Hub

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Questions 5

application ABC defines and creates survey cases based on a customer s profile. a second application, ABCproxy, is hosted in a cloud environment. the ABC proxy application creates a survey proxy case on demand from application ABC. The questions contained in the survey case are transferred to the survey proxy case. customers answer questions on the survey using the ABC proxy application. the completed survey information is passed back to the survey case created by application ABC. the company wants to use REST services to accomplish this interface. select and move the three options that are needed to satisfy the requirement to the configuration columns and place.

Options:

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Questions 6

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.

Which approach satisfies these requirements?

Options:

A.

Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.

B.

Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.

C.

Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.

D.

Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.

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Questions 7

A slow-running connector must run whenever the status of a case changes.

select the three steps to configure a solution that minimizes the delay experienced by the user

Options:

A.

set the execution of the activity to immediately

B.

set the execution of the activity to execute in Background an copy

C.

configure an activity to call the connector

D.

configure a declare trigger to execute when the case is committed

E configure a declare trigger to execute when the status of the case change

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Questions 8

Client XYZ Corp implemented Pega Customer Service.

A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.

Which Pega capability do you recommend to support this requirement?

Options:

A.

Use Robotic Desktop Automation.

B.

Use SOAP/REST services to update the information.

C.

Use SQL connectors to update the data.

D.

Use Robotic Process Automation.

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Questions 9

You deplyed a pega web mashup implementation into production and are using IACAuthentication.

which two action ensure that the external authentication module, and not another source, has validated the user?

Options:

A.

In the IACAuthentication service, map a passoword attribute form the LDAP server used by the external

B.

In an IAC authentication activity, add a step to idenify the security token provied by the external authentication module.

C.

in the IACAuthentication service, specify the appropriate bind password used by the host system

D.

In an IAC authentication activity, add steps that return the security token to the external authentication module for verification.

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Questions 10

An application allows users to manage Account cases. You need to configure security so that users are allowed to view and update account only if they are the primary or secondary owner

how do you implement this requirement?

Options:

A.

create a when rule that validate id the current user is either a primay or secondary owner of the account configure then when rule in the required conditions section on all flow actions that allow account updates.

B.

create a privilage and configure it to validate if the current user is either a primary or secondary owner of the account. Assign the privilege for read and write instances of the account class in the user's access role.

C.

create an access when rule that validate if the current user is either a primary or secondary owner of the account. Assign the access when rule for read and write instances of the account class in the user's vaccess role.

D.

create an access when rule that validate if the current user is either a primay or secondary owner of the ccount. Configure the access when rule on the Accouny case type to ensure authorized access

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Questions 11

An application uses a property to process customer information that is stored in an external

database. some of the customer information changes infrequently.

how do you ensure the property contains the correct customer information at run time?

Options:

A.

configure the property to refer to a data page using the SOR patten.

B.

configure the user interface (UI) to refresh the information each time it is rebdered.

C.

configure the property to copy the customer information from a data page using the snap shot patten.

D, configure the property to use a report definition to retrieve the customer information directly.

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Questions 12

You are using pega express. You want to avoid creating unnecessary case-level properties

and views. Which three actions do you take to accomplish this goal? (choose three)

Options:

A.

Define case type views using *\ page, property" syntax for the majority of the- fields.

B.

Drag-and-drop a Field Group when defining a case view.

C.

Create a data type that corresponds to each case type.

D.

Pre-define properties, sections, and relevant records that are applied to Work-Cover'.

E.

Add an embedded Page property to the case type.

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Questions 13

You are configuring the container settings of a display a title. The title is based on the type of loan requested

Options:

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Questions 14

Using the information shown in the Class structure, select the correct statement.

Options:

A.

Auto must be a subcase of Parking.

B.

Instances of EventBooking and Hosted can be stored in a separate.

C.

EventBooking cannot be a subcase of Auto.

D.

Parking and Auto instances must be stored in the same table.

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Questions 15

your application connects to two REST services that list details about bank offices.

One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.

the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in cities with that name. The application uses data pages to cache details about bank offices.

select two options to configure a data page to accept either a postal code or a city name as a parameter and call the appropriate REST connector.(choose TWO)

Options:

A.

sourcing data from both rest connectors and using the response data transform to select the correct data

B.

sourcing data from a single REST connector that is circumstanced based on the input parameter

C.

sourcing data from each REST connector separately and using a when rule to select the appropriate data source at run time

D.

sourcing data from an activity that evaluates the parameter to select the appropriate REST connector to call at run time

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Questions 16

Identify the two correct statements regarding Localization wizard capabilities. (Choose Two)

Options:

A.

Extracts the string values from all application field values, paragraphs, and correspondence records.

B.

Creates field value rules for all labels used in the application.

C.

Automatically sets the locale, base currency, and time zones based on the user's language.

D.

Generates a package for French even though Pega provides an associated language pack.

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Questions 17

You add database connection information to prconfig.xml and want to encrypt the password in the connection information how do you encrypt the password?

Options:

A.

create an encrypted keyring password and replace the unencypted password in prconfig.xml

B.

enter a password in an application ID instance and reference the external system

C.

create an encrypted password with PR cipherGenerator and reference the external system

D.

create an encrypted password with passGen and replace the unencrypted password in pconfig.xml

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Questions 18

XYZ corp expects managers to create a variety of reports. Those reports are always based on the same set of classes, but every report does not use every class in the set.

to simplify report creation for managers, you create________________________

Options:

A.

numerous sample reports showing how to join the classes

B.

association rules for the classes in this set

C.

a template report with every class join predefined

D.

a declare trigger that restricts report class joins to this set

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Questions 19

In order to produce a complete view of a customer, a customer service(CS) application requires reference data from multiple external systems. The customer data resides on a customerinfo page in a parent case type. The data on the CustomerInfo Page is also used by some of its subcases. Sometimes, the connectors that populate the data page are slow.

Which two of the following approaches for handling the required reference data from the external systems uses the least system resources? (Choose Two.)

Options:

A.

Use Case Designer data propagation to copy the data to the subcases to populate the page contents.

B.

Use the Load-DataPage method to initiate the population of the page contents.

C.

Use the system of Record (SOR) data access pattern to populate the page contents.

D.

Use the Snapshot data access pattern to populate the page contents.

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Questions 20

how do you differentiate between satisfied and unsatisfied customers to provide an appropriate greeting for each customer in facebook massenger?

Options:

A.

configure a parallel process for each type of customer to return the appropriate greeting.

B.

Define both greetings and assign the appropriate intent to each one.

C.

define both greetings and apply a when rule to respond with the appropriate greeting.

D.

configure a channel for each type of customer to return the appropriate greeting

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Questions 21

Select and move the three option that are required to enable to access to the client clipboard in a mobile app to the configuration column and place them in the correct order

Options:

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Questions 22

While configuring GetNextWork, overriding the System Settings rule

GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment urgency.

Which statement accurately depicts the system behavior when the GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?

Options:

A.

The override ignores other criteria in GetNextWork.

B.

The override causes the application to revisit workbaskets for assignments with lower urgency.

C.

The override causes a search of only those assignments with the urgency higher than the threshold value.

D.

The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.

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Exam Code: PEGAPCLSA86V2
Exam Name: Lead System Architect (LSA) Pega Architecture Exam 86V2
Last Update: Dec 4, 2024
Questions: 148
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