PL-900 Microsoft Power Platform Fundamentals Questions and Answers

You build solutions based on Microsoft Power Platform.

You want to generate predictions in Power Automate cloud flows by using machine learning (ML) models.

You need to choose how to build and train the ML models to perform predictions.

Select the answer that correctly completes the sentence.

A company plans to use Power Platform to build apps that address specific business challenges. You need to recommend the appropriate types of Power Apps to use. What should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection Is worth one point

A company currently does not separate testing, development, and production as per standard Application Lifecycle Management (ALM) protocol. The company uses Power for accounting and sales processes.

The company needs login only one login account per user. The company also must prevent developing and testing from impacting production.

You need to implement a solution to meet the requirements.

Which method should you select?

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You work for a restaurant. The chef prepares the menu based on the availability of produce at the farmer's market. Every Friday evening, you open the farmer's market website to view the list of vendors who will attend the market on Saturday morning, copy the list into an email, and send it to the chef.

You need to use Power Automate to replace this manual task.

Select the answer that correctly completes the sentence.

A company plans to move an on-premises customer service data management system to a cloud-managed solution.

The customer service application must be replaced by a model-driven application. The company uses Microsoft SQL Server Integration Services (SSIS) packages to move data from the on-premises database system to a third-party enterprise resource planning (ERP) system.

You need to replace the SSIS packages for data transfer.

What should the company use in place of the packages to move the data?

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

A company is evaluating Power Platform and has questions about the role that Common Data Service plays in using Power Apps and Power Automate.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company is evaluating ways that they can implement AI Builder.

For which two scenarios can you use AI Builder? Each correct selection presents a complete solution.

NOTE: Each correct selection is worth one point.

A company plans to create Power Platform apps that consume industry-standard and proprietary data sources.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.

When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company plans to create a Common Data Service environment.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A manufacturing company is evaluating Al Builder.

You need to select Al Builder models to address specified requirements.

Which model types should you use? To answer, drag the appropriate model types to the correct requirements. Each model type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company needs to create several workflows and applications to help streamline their sales operations.

You need to determine which applications are appropriate for given scenarios.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A business is evaluating AI Builder.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company uses Microsoft 365 and Dynamics 365 Sales. The company does not have any developers on its staff.

You need to explain to the executives the benefits of using Power Platform apps.

What are two benefits? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You create a business rule on contact entity to enforce the requirement that users must enter either a

telephone number, fax number, or an email when creating a new record.

The company decides to remove fax number from the condition.

You need to update the business rule.

What are two ways of achieving the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You manage the support team at a rapidly growing company.

Support technicians need a better experience when logging and responding to support requests.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A bank uses Power Platform apps and flows to support business processes.

The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.

You need to use AI Builder to implement the solution.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You are creating a model-driven Power Apps app. You want to ensure that the app can be used by individuals who have vision impairments.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource.

You need to recommend a solution for the coworker.

What should you recommend?

A company is considering implementing Power Platform.

For which three scenarios should you consider implementing Power Apps portals? Each correct answer

presents a complete solution.

NOTE: Each correct selection is worth one point.

Your company wants to create a help desk system and implement Dynamics 365 Customer Service.

The company has the following requirements:

Provide an application to allow support team staff to chat live with a customer.

Automatically import data from a Microsoft Excel spreadsheet once a day.

Provide a chatbot that can assist customers who need support.

You need to determine which applications to use to meet the requirements.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are designing a Power Apps solution that allows users to upload a status report directly to the company Microsoft SharePoint project management site from their mobile device.

For each of the following statements, select Yes it the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You have a Microsoft Excel workbook that contains a list of tasks for a project. You store the file in OneDrive for Business.

You need to create a canvas app that allows team members to update the status of their tasks.

What should you use?

A company plans to create canvas apps.

What is the minimum number of connectors required? To answer, drag the appropriate number of connectors to the correct drop scenarios. Each number of connectors may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.

Users are able to create and edit Power Apps canvas apps.

In which environment are users creating and editing the apps?

A company is building a Power Apps Portals.

You need to select page components.

Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You create a canvas app that allows contractors to submit time they work against a project.

Contractors must be able to use the canvas app to enter time. Contractors must not be able to perform any other actions in the app.

You need to configure permissions for the contractors.

Which type of permissions should you use?

A company plans to implement Power Apps in a Power Platform environment.

You need to implement other required components.

Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company uses Dynamics 365 Supply Chain Management.

The company wants to build custom user interfaces that add additional functionality.

You need to recommend a solution for the company.

What should you recommend?

You create a Power App portal.

When a user signs into the portal the following error displays: user not found

You confirm that the user's sign in information is correct.

You need to determine the cause of the error.

What should you do?

A company is creating a canvas app to display data from a legacy system that is located on the company’s internal network.

You need to connect to the data.

What should you use?

A company plans to build new apps for the business to allow employees to work more efficiently.

You need to recommend the appropriate types of Power Apps to meet the company’s requirements.

To answer, drag the appropriate app types to the correct requirements. Each app type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company plans to create a canvas app that connects to three databases with different proprietary database formats. What is the minimum number of connectors required?

You are creating a canvas app.

You need to configure the app.

Which two objects are provided by the connector? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

This question requires that you evaluate the BOLD text to determine if it is correct.

You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.

Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You need to implement Microsoft Business Applications along with the Microsoft Power platform.

Which three Microsoft products are part of the Power platform? Each correct answer presents a complete

solution.

NOTE: Each correct selection is worth one point.

A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.

You need to recommend features to support the implementation.

Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses Power Apps.

You need to perform administrative tasks for the company.

Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.

The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.

You need to recommend a tool to determine software usage.

What should you recommend?

You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.

How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.

A company plans to use Power Platform to build apps which address specific business challenges.

You need to recommend the appropriate types of Power Apps to use.

What should you recommend? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

You create a user-owned custom entity by using Common Data Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A rapidly growing company wants to empower users to build apps, automate business processes, and analyze data without requiring IТ expertise or development skills and without increasing IT expenses and dependencies.

You need to recommend tools so that users can accomplish specific tasks.

Which tools should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are a customer service manager.

You need to implement a Power Apps portal that allows customers to submit cases.

Which type of data source is used?

A distribution company has multiple warehouses.

Tax rates charged on sales orders need to be calculated based on locality and region.

You need to recommend a cost-effective solution that can be implemented quickly.

What should you recommend?

You manage the support team at a rapidly growing company.

Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.

You need to recommend solutions for the company.

What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company performs on-site inspections and services for air industrial equipment.

Field technicians must perform a series of maintenance checks every time they visit a customer site. Every

technician performs maintenance tasks in a different order. Some technicians miss steps.

You need to ensure that all technicians perform the same steps in the same order.

What should you use?

You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A company is using Power Automation to automate business processes.

You need to recommend triggers for Instant flows.

What trigger types should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A user is creating their first Power Apps canvas app.

Which types of controls should you use for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

A company provides on-site architectural consulting services to residential and business customers. The company wants to implement a simple alert system where a consultant can press a button on their mobile device to send the user’s location to the company as a text notification.

You need to build a button flow that sends the notification.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

A software company plans to use Power Automate.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Users within a company use Flow for personal productivity.

Users often overwrite their working flows by editing the definitions and are unable to undo changes after saving a flow.

You need to ensure that users can revert a flow to the current state.

Which two options can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.

The chatbot must meet the following requirements:

Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.

Provide meeting room capacity options of 1-4 people and 5-10 people.

End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.

You need to identify the actions to use.

Which actions should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are developing a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.

Testers report the following issues:

Changes that you make to the chatbot are not seen by testers.

When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.

You need to determine what needs to be done to fix the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.

A team member named User1 must test the chatbot.

You need to ensure that User1 can complete testing.

What should you do?

You are building a Power Virtual Agents chatbot for a company.

You are working with an existing topic and would like to call an action.

Which technology is available to perform the action?

You are creating a Power Virtual Agents chatbot for a company.

Which component types should you use for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.

You need to determine which services the chatbot can be used with or added to.

Which two services can the chatbot be used with? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company is building an interactive chatbot to answer questions about product and product warranties.

You need to create conversation paths for questions about product warranties.

Which tool should you use?

You are authoring a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

A user is starting to learn about Power Apps.

Which objects should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are creating Power BI reports.

You need to choose which filters you can use for reports.

Which three types of filters can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company runs a call center to handle customer support inquires.

The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.

You need to recommend a solution for the company.

Which Power Platform feature should you recommend?

A company manages a chain of retail stores. The company stores a list of retail store names and numbers in one Power BI table. The company stores sales transaction data including a transaction ID in another table.

The transaction ID includes the store number.

You need to show the store name for all retail transactions in all Power BI reports.

Which tool should you use?

A company needs to create a series of mobile applications to empower their field engineers to accomplish several tasks with varying degrees of complexity.

Match each option to its answer.

Instructions: To answer, drag the appropriate app type from the column on the left to its definition on the right. Each app type may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

You are creating visuals in Power BI.

You create area charts, pie charts, and donut charts that use your company’s data.

You need to display the charts to others at the company.

Which two objects can you add the charts to? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You create a Power Bl dashboard that displays Common Data Model data. You need to share the Power Bl dashboard with coworkers and allow the coworkers to collaborate. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

You need to display sales orders greater than a specific threshold in a Power Bl report. What should you use?

A company uses Microsoft Excel workbooks to store consolidated sales data. Workbooks are stored on OneDrive for Business.

Match each Power Bl feature to its requirement. To answer, drag the appropriate features from the column on the left to its requirement on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

You create a Power BI dashboard.

Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

A manufacturing company uses Internet of Things (IoT) devices to monitor the temperature in different parts of their warehouse.

The current IoT monitoring software is extremely outdated and is not user friendly.

You need to view near-real time information from the IoT devices in Power BI Service dashboards.

Which tool should you use?

You have a Power BI report.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

You are using Dynamics 365 Sales.

You need to create a Power BI report that includes customer office locations. The City and State columns

must be combined to form one column on the report.

What should you do?

A company plans to implement Power BI to analyze retail operations data.

You need to recommend solutions for the company.

Which Power BI components should the company use? To answer, drag the appropriate Power BI components to the correct requirements. Each Power BI component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company plans to display support call metrics on a screen that is visible to all call center staff.

You need to recommend solutions to meet the company's requirements.

What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company is implementing Power BI to track sales.

Each of the company’s regions has specific quarterly and yearly sales goals.

You need to build a Power BI dashboard for various reporting requirements.

Which chart types should you use? To answer, drag the appropriate chart types to the correct requirements. Each chart type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

A company uses a model-driven app to manage customer data.

The company requires updates to the account table main form. The updates must be made within the app.

You need to make the required updates.

Which changes should you make to meet each requirement? To answer, drag the appropriate changes to the correct requirements. Each change may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

For each of the following statements, select Yes if the statement is true, Otherwise, select No.

NOTE: Each correct selection is worth one point.