PSK-I Professional Scrum with Kanban (PSK 1) Exam Questions and Answers

The Definition of Workflow should include policies that dictate how work flows through the system, such as Visualization policies, Pull policies, WIP Limits, Service Level Expectations, Work Item types, and the Definition of Done. These elements help the Scrum Team maintain transparency and consistency in their process, enhancing predictability and facilitating continuous improvement. References: The Kanban Guide for Scrum Teams​​.

Work Item Aging is an essential metric that helps the Scrum Team monitor progress and detect potential delays early. It is especially useful in Daily Scrums to identify items that are taking longer than expected, allowing the team to take corrective actions and prevent delays. It also serves as a leading indicator of how long the feedback loop for a Work Item may take.

Professional Scrum with Kanban builds upon the core Scrum values to enhance flow and effectiveness within the team. The relevant values are:

•Courage: Encourages team members to address issues, experiment with changes in the workflow, and make adjustments transparently, even when facing uncertainty.

•Focus: Enhances the team's ability to concentrate on achieving the Sprint Goal and flow of work items by using Work in Progress (WIP) limits and other Kanban practices.

•Openness: Promotes an open environment where the team transparently shares information on work progress, obstacles, and opportunities for improvement, which is key for continuous inspection and adaptation in Kanban.

These values directly support the empirical process control and continuous improvement principles of Kanban

Adjusting WIP limits can directly impact Cycle Time and overall flow by reducing bottlenecks and increasing focus. Lowering WIP can enhance the team’s ability to complete work within a Sprint by minimizing task switching and promoting faster delivery of value. References: The Kanban Guide for Scrum Teams​​.

This statement is incorrect. A Scrum Team will not stop using Sprints just by implementing Kanban. Kanban is used to complement Scrum practices, not replace them. The team continues to use Sprints as a cadence and timebox for delivering increments of work while also incorporating Kanban principles like visualizing work, limiting WIP, and managing flow to enhance their process

An SLE of 85% for 5 days signifies that the team anticipates they will complete items within 5 days, 85% of the time. This helps set clear expectations with stakeholders, ensuring transparency around potential delivery timelines. The SLE is based on historical data and provides a probability-based forecast, rather than a commitment. References: The Kanban Guide for Scrum Teams​.

Lagging indicator metrics are metrics that provide information about past performance:

1.Velocity (Option A): This is a measure of the amount of work a Scrum Team completes in a Sprint. It is a lagging indicator because it reflects what has been done rather than predicting future performance.

2.Cycle Time (Option B): This metric measures the time taken to complete a work item from start to finish. It is a lagging indicator because it provides data on how long work items took to complete in the past.

3.Throughput (Option D): This refers to the number of work items completed in a given period. Like Velocity, it reflects past performance and is considered a lagging indicator.

Work in Progress (Option C) and Work Item Aging (Option E) are not lagging indicators:

•Work in Progress (C): is a current state metric that indicates how much work is currently in progress.

•Work Item Aging (E): is a leading indicator, providing insights into how long a work item has been in progress, helping predict delays or bottlenecks

In Professional Scrum with Kanban, the Work in Progress (WIP) limits are set as a policy to maintain a sustainable flow of work. Urgent work emerging does not automatically warrant changing these WIP limits; instead, the team should first discuss how to accommodate the urgent work within the existing constraints. Modifying WIP limits for urgent work could undermine the benefits of a controlled flow, which is why urgent work should not be a reason to change WIP limits during a Sprint

Cycle Time in the context of Professional Scrum with Kanban is defined as the time it takes for a single work item to move from the start to the end of a specific process or workflow. This metric is crucial for understanding how efficiently a team can process individual work items through their defined workflow stages.

•Option A describes a broader measurement from the initial concept to customer feedback post-release. This could align more with the concept of Lead Time rather than Cycle Time.

•Option B correctly describes a possible measurement for Cycle Time — the time a work item spends in one specific column (workflow stage). This is in line with the definitions provided in the Kanban Guide for Scrum Teams, where Cycle Time can measure time within distinct parts of the workflow.

•Option D accurately reflects the definition of Cycle Time, which measures the elapsed time from when work starts on an item until it is completed.

•Option C describes "Throughput," which is a measure of the number of items delivered over a specific time period (e.g., daily or weekly). This is not related to Cycle Time but is a separate flow metric often used alongside Cycle Time to understand team performance and capacity better(

Thus, Option C is the correct answer as it does not correctly describe Cycle Time. This explanation is verified with resources from Scrum.org that define Cycle Time within the scope of ProfessionalScrum with Kanban practices.

During a flow-based Daily Scrum, the team is likely to review metrics such as Work Item Age and Work in Progress (WIP):

•Work Item Age: Helps to identify items that have been in progress for a longer time than expected, signaling possible impediments or the need for swarming to complete those items.

•Work in Progress (WIP): Indicates the number of items currently being worked on, ensuring that the team is not exceeding the agreed WIP limits, which is crucial for maintaining a steady flow

The best answer is option A, which outlines the core Kanban practices for Scrum:

•Visualizing Flow: Helps the team see the state of work items at a glance.

•Limiting Work in Progress (WIP): Prevents overloading the team and promotes focus on completing work.

•Actively Managing the WIP: Ensures the team continuously monitors and manages the amount of work in progress.

•Inspecting and Adapting the Workflow: Regularly reviewing and adjusting the workflow to improve efficiency and effectiveness

Little's Lawestablishes a relationship between three flow metrics:Work in Progress (WIP),Cycle Time, andThroughput. It provides insights into how changes in one metric affect the others in a stable system​​.

Little's Law is used to understand and manage flow within a system but isnot a forecasting tool for output or future performance. It assumes a stable and predictable system where the input and output rates are consistent.

Why Not True?

Forecasting requires variability, historical data, and often different statistical models. While Little's Law supports system predictability and capacity planning, it does not directly project future Scrum Team outputs or delivery dates​.

Thus, Little's Law helps teams analyze and optimize flow but is not used for forecasting.

Throughput, which measures the number of items completed over a specific period, is essential forforecasting future delivery rates. By analyzing historical throughput data, Scrum Teams using Kanban can make informed predictions about how many items they can complete by a given date. References: The Kanban Guide for Scrum Teams​​.

Work Item Age is the amount of time a work item has been in progress. It acts as a leading indicator for the length of the Scrum Team's feedback loop for that item. If a work item stays in progress for too long, it indicates that feedback is delayed, potentially impacting the team's ability to adapt and respond effectively. Tracking Work Item Age helps the team monitor flow and take timely actions to ensure that feedback loops remain short and effective

Limiting Work in Progress (WIP) is likely to increase rather than reduce collaboration within a Scrum Team. When WIP limits are enforced, team members are encouraged to "swarm" around fewer tasks, focusing on completing them together rather than starting new work. This promotes more collaborative behaviors, such as pairing or mob programming, to get work items done efficiently

You always need a Scrum Master when applying Kanban practices in the Scrum framework. The role of the Scrum Master remains crucial, even when Kanban practices are incorporated, as they are responsible for ensuring that the Scrum framework is followed, including all the new practices introduced by Kanban. The Scrum Master helps facilitate the team's understanding and use of flow-based metrics and practices while maintaining the integrity of Scrum events, roles, and artifacts

The decision on whether Kanban is a beneficial complement to Scrum lies with the entire Scrum Team. This includes the Product Owner, Scrum Master, and Developers, who collaboratively evaluate their workflow and decide if Kanban practices would improve flow and meet their specific needs. This is not the responsibility of a single role but a collective decision for effective self-management and ownership​​.

An SLE indicates the expected time frame within which work items should be completed, expressed as a percentage probability over a specific range of days. This helps Scrum Teams using Kanban to establish realistic expectations about delivery timelines. References: The Kanban Guide for Scrum Teams​.