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You are a Slack admin and you have just implemented Enterprise Key Management (EKM) to add an extra layer of protection within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do?
(Select the best answer.)
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.
What will happen?
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members’ productivity in Slack?
Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.
The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.
What should Britt do?
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
A finance team wants to nominate a team member to be a Slack Workspace Admin.
Which team member's prior experience would make them the optimal candidate for this role?
(Select the best answer)
You're an Org Primary Owner on your company's Slack's Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief information Officer (CIO) is keen on keeping all members of the organization informed about new slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
Select the best answer.)
You're the Primary Owner of your company's Slack Enterprise Grid org specific workspace in your Grid.
What is the minimum role needed to accomplish these actions?
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the
last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)
You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.
What should you do to manage this process?
(Select the best answer.)
Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace’s messaging restrictions to minimize disruption?
As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to
communicate upcoming trainings that are available to the entire company.
What is the best action to ensure these communications are seen in each current and future workspace?
(Select the best answer.)
Your organization enabled data residency and chose to host your organization's data in the Montreal, Canada region. Which specific data types will be uniquely stored in this geographic region?
(Select the best answer.)
You are Workspace Admin of a small but fast-growing organization on Slack’s free plan. You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suite this need?
You've been working amongst a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and the following
responsibilities are beginning to overwhelm your small admin team:
• Managing how channels are administered.
• Creating and managing legal holds.
• Managing users.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp, Stack Connect
direct messages (DMs) are disabled at this time, Given this, your Chief information Officer (CIO) wants to know whether your organizations users can communicate
with external users from Beta Corp using Slack Connect Dis.
What should you tell the CIO?
(Select the best answer.)
You're an Org Owner at a 10,000-person company that uses Slack across the
organization.
In a recent feedback survey, employees have expressed the following frustrations:
1. There are too many discreet silos between teams.
2. The organization is not very transparent.
3. It is difficult to locate important information.
In developing a plan to address these concerns, IT leadership asks you to provide
metrics that can be tracked over the course of the next year to help measure
progress towards increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
You're a Slack admin reviewing an approval request for an app to be used in your organization You notice that a particular app requires permission to "Send messages as @bot."
Which box scope will need to be assigned to the app to grant the requested permission?
(Select the best answer.)
You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
What is a way to determine if an external person outside of your organization also uses Slack?
You're the Primary Org Owner of your org's Slack Enterprise Grid instance. Your Slack instance is comprised of a Global workspace and six additional workspaces
aligned to each business unit. Your organization's Chief Product Officer (CPO) is looking for an asynchronous way to share and demo a major product release to
the entire company.
What is the most efficient way for the CPO to accomplish this?
(Select the best answer.)
You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools
What is the first step you should take to ensure that communications remain compliant for your company9 (Select the best answer.)
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
You're the Slack Workspace Admin at a mid-sized company. You're working c onboarding strategy that encourages members to self-start and learn about Sla own pace.
Which strategy should you choose? (Select the best answer.)
Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.
Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.
Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.
When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)
You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance. The Human Resources (HR) team at your company wants to pilot a Wellness app for all employees in your workspace.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)
Is this app available in the Slack App Directory?
You're a Slack Org Admin, and your company recently acquired a new business
unit. You must decide if you want to add your new teammates to your existing
Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance
requirements that exceed the policies of your current workspaces. You also expect
the new business unit to collaborate extensively with the rest of your company, so
they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)
You're the Grid Owner for your sales company's Slack Enterprise Grid instance. Currently, departments are spread across multiple workspaces and collaborate with their customers through Slack Connect. Your company is growing quickly, and
you want have more control with external collaboration. You decide to set up an external workspace dedicated to Slack Connect channels. This workspace should include all current users, plus any future users.
What is the easiest and most efficient way to go about adding users to the new workspace?
(Select the best answer.)
What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data? (Select the best answer.)
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace.
Which action should you take first before creating a new workspace?
(Select the best answer.)
You're a Workspace Owner who recently launched Slack at your company. Google Calendar is one of the essential productivity apps used by everyone in the
company. You want to ensure that your colleagues can all access their Google Calendars from Slack.
What is the best way to enable the Google Calendar app for all members of your workspace?
(Select the best answer.)
You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel
and tags all project members.
What should you ask the member to do?
(Select the best answer.)
You re an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.
What is the best way to do this?
You're a Workspace Owner for your company's new Slack Business+ workspace. You're working with your organization's security team to launch Slack globally. To maximize the value received from Slack, you want members to integrate Slack with their daily productivity apps from the first day.
What should you do to enable this activity?
You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.
Which step should you take to eliminate inappropriate messages from this user moving forward?
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
A team member is managing a long-term project that involves collaborating with internal and external users via Slack Which statement is true about users managing the channel once the project work concludes?
As an Org Admin at a healthcare company, you've been tasked with simplifying the experience for getting an upcoming communications project Slack-ready. A team of your organization's employees will work with a dozen rotating consultants at a communications agency to manage several communications campaigns over the next 6 to 8 months.
You'll manage this external collaboration using guests or Slack Connect.
What is the best method for managing this collaboration?
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?
You’re a Workspace Owner at Acme Inc. You notice that the #help-benefits channel receives a large number of off-topic requests related to payroll. This creates noise and confusion in the channel.
In which two ways can you help address this issue?
Choose 2 answers
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for
more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization’s Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)
You're an Org Admin planning the structure of your organization's new workspace, and decide to establish a few default channels for everyone to access. How does defining default channels help end users?
You re a Workspace Owner for a Slack Business+ workspace. Your organizations sales team expresses interest in working with their customers in Slack. Customer relationships tend to be long term, though representatives tend to transition accounts frequently.
Given that the sales rep assigned to a given customer often changes, which best practice process should you establish to allow the sales team to engage with their customers in the Business+ workspace?
You're a Slack Workspace Owner responsible for setting up an app-approval process.
In order to set up this process, which two actions are recommended?
(Select the TWO best answers.)
Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
You're a Slack admin for SealBox, a company specializing in waterproof laptop cases, In preparation for a new product launch, SealBox partners with an advertising agenoy, Ad Heroes Inc, You create a Slack Connect channel and share
it with Ad Heroes' Slack workspace.
The members of the Ad Heroes team are concerned about losing access to messages and files shared in the channel once the project ends and the channel Is disconnected.
What will happen once the channel is disconnected?
(Select the best answer.)
TESTED 22 Jan 2025