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Salesforce ADM-261 Dumps Questions Answers

ADM-261 exam

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Service Cloud Administration (SU24)

Last Update Nov 21, 2024
Total Questions : 354 With Comprehensive Analysis

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Last Update Nov 21, 2024
Total Questions : 354 With Comprehensive Analysis

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Last Update Nov 21, 2024
Total Questions : 354

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Service Cloud Administration (SU24) Questions and Answers

Questions 1

What is a recommended way to migrate data from an external system while ensuring that the data adheres to data qualityrules established for the Salesforce org?

Options:

A.

Cleanse the data outside of Satesfbrce and then migrate the data.

B.

Use the Salesforce data loader to load and cleanse the data.

C.

Use the Salesforce import wizard to load and cleanse the data.

D.

Upload thedata into Salesforce and then run data cleansing tools.

Questions 2

Universal containers wants to provide its 20 million customers with a portal where they can:

- Submit inquiries,

- Monitor the status of those inquiries,

- View their contact information.

To meet these requirements, which type of portal license would be most appropriate for the customers?

Options:

A.

Customer Community

B.

Partner Community

C.

Employee Community

D.

Sites

Questions 3

What are three considerations when adding a report chart to a Console Component? Choose 3 answers

Options:

A.

The report chart is added to the Page Layout.

B.

The report is shared with a Chatter Group.

C.

The report is a Summary or Matrix report.

D.

The report contains a chart.

E.

The report hasa standard Report Type.

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