Salesforce OmniStudio-Consultant Dumps Questions Answers

The two pieces of data that the consultant should recommend displaying using FlexCards are: Policies including type, issue date, amount and Customer name, title, phone, email. A FlexCard is a tool that can display data and actions in a card format. The consultant can use FlexCards to show important and summary information about the customer and their policies, such as name, title, phone, email, type, issue date, and amount. These pieces of data are suitable for FlexCards because they are concise and relevant for the agents

Formula (C) – The Formula element calculates whether the user is 18 years or older based on the birthdate they input.

It performs a real-time calculation using the current date minus the birthdate to determine the age.

Alert (A) – The Alert element is used to display an error message when the user does not meet the age requirement.

It prevents the user from proceeding until the condition (age >= 18) is met.

B. Calculation – Calculation is used for business logic and rules processing, but a Formula element is more suitable for real-time validation within an OmniScript.

D. Messaging – The Messaging element displays information but does not prevent further progress, while an Alert stops the user from continuing.

Comprehensive and Detailed In-Depth Explanation:Why not the other options?? Salesforce OmniStudio Reference:

OmniScript Formula Element

OmniScript Alert Element

 The consultant should recommend adding a Set Errors element to meet this requirement. A Set Errors element can display an error message and prevent the OmniScript from proceeding if certain conditions are not met. The consultant can use a Set Errors element to check if the email address field is empty when the agent selects the checkbox to email the receipt. If it is empty, the Set Errors element can show an error message and direct the user to return to the first step and enter the customer’s email address