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SPHR Senior Professional in Human Resources Questions and Answers

Questions 4

Which of the following should be considered when aligning HR strategy to an organization's objectives?

Options:

A.

Employee survey results

B.

Market compensation data

C.

Talent management process

D.

Corporate social responsibility

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Questions 5

The primary purpose of a training needs assessment is to identify the:

Options:

A.

Anticipated duration of a program

B.

Materials to be used in a program

C.

Specific problems within an organization

D.

Targeted audience within an organization

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Questions 6

Key factors that contribute to a successful restructuring of the HR function include:

Options:

A.

Cost control and accountability

B.

Business focus and benchmarking

C.

Process design and customer focus

D.

Service improvement and communication

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Questions 7

The most important factor in establishing a connection between two organizations after a merger or acquisition is developing:

Options:

A.

Relevant reward systems

B.

Integrated benefits

C.

Common team goals

D.

Employee loyalty

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Questions 8

Which is the best way to reduce the turnover of high-potential employees?

Options:

A.

Analyze potential career paths

B.

Implement development programs

C.

Develop mentorship opportunities

D.

Evaluate exit interview responses

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Questions 9

Organizations use change-in-control agreements for executives involved in mergers and acquisitions to:

Options:

A.

Clearly define the non-compete provisions of an employment contract

B.

Lock in the value of stock options guaranteed to executives when they are hired

C.

Modify protocols for business continuity planning

D.

Place management in a protected position before entering into a transaction

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Questions 10

An organization developing an OSHA emergency response plan for a site located more than 50 miles from a healthcare facility should be primarily concerned with:

Options:

A.

Ensuring that the resources for adequate medical response are available

B.

Integrating the response into an overall community plan

C.

Ensuring that personal protective equipment is readily available

D.

Identifying the nearest emergency facility

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Questions 11

The first action to take when adopting an organization-wide variable pay plan is to:

Options:

A.

Make sure the goals established for participants can be achieved

B.

Survey peer organizations to determine what the competition is doing

C.

Evaluate whether or not the incentive will improve performance

D.

Look for ways to keep the costs to a minimum

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Questions 12

Which of the following is the first question to ask when a department is seeking HR support to hire additional staff?

Options:

A.

"What is the business necessity?"

B.

"What skills are needed?"

C.

"What recruiting sources should be used?"

D.

"Does it have budget approval?"

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Questions 13

During an I-9 audit, the following errors are discovered: three I-9 forms for current employees cannot be located, two forms are missing the employer signature, and all forms are maintained in a shared, unlocked file cabinet.

Completion of new I-9 forms for the three employees whose forms cannot be located will:

Options:

A.

reduce the penalty by half

B.

sufficiently correct the error

C.

mandate a minimum penalty

D.

demonstrate a good faith effort

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Questions 14

In the absence of ethics programs, employees are most likely to make decisions based on:

Options:

A.

Their history with the organization

B.

Pressure from customers and clients

C.

The negative consequences of non-compliance

D.

Observing how peers and superiors behave

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Questions 15

The best strategy to achieve significant improvements in organizational quality indicators is:

Options:

A.

Acquisition

B.

Reengineering

C.

Divestment

D.

Rightsizing

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Questions 16

Which of the following is the greatest barrier to realizing the strategic potential of a human resource information system (HRIS)?

Options:

A.

Data integrity

B.

System upgrades

C.

Expensive software

D.

Hardware conversion

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Questions 17

One way to ensure the proper assignment of points to compensable factors is to:

Options:

A.

Weigh all factor groups equally

B.

See what other companies do

C.

Provide descriptive statements for each degree level

D.

Use outside consultants in the job evaluation process

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Questions 18

What is the primary challenge HR leaders will continue to face as new technologies emerge?

Options:

A.

Data security and management

B.

Recruiting costs and engagement

C.

Limited customization of cloud solutions

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Questions 19

The most desired outcome in mergers and acquisitions (MandA) is:

Options:

A.

increased market share

B.

reduced operating costs

C.

enhanced brand strength

D.

greater industry influence

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Questions 20

Which of the following is the most important way to engage employees early in their careers?

Options:

A.

Ensure they meet as many people as possible

B.

Require them to participate in an extensive onboarding program

C.

Assign them to quality projects that make an impact

D.

Focus their work on day-to-day, low-risk tasks to support learning

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Questions 21

An HR director decided not to interview a qualified applicant because of personal knowledge that the applicant's family has a history of cancer. If the qualified applicant files a lawsuit against the organization, the best defense is to provide:

Options:

A.

Alternate legal reasons for eliminating the candidate from consideration

B.

Documentation of excessive healthcare costs exceeding industry benchmarks

C.

Evidence that the work duties could pose an increased cancer risk to the employee

D.

A waiver authorizing disclosure and consideration of family history information for the candidate to sign

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Questions 22

The main objective of team coaching is to:

Options:

A.

Accelerate development

B.

Foster improved collaboration

C.

Encourage cross-functional learning

D.

Create peer mentoring opportunities

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Questions 23

Which of the following is best used to identify development needs that support employment forecasting strategies?

Options:

A.

Performance evaluation

B.

Engagement surveys

C.

Succession planning

D.

Workforce planning

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Questions 24

Business plans support organizational decisions when they are used as a:

Options:

A.

Market-defining guideline

B.

Guiding and supporting document

C.

Narrative nonfinancial strategy

D.

Snapshot of financial goals

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Questions 25

In compensation system development, internal equity conflicts directly with which other element?

Options:

A.

Recruitment efforts

B.

Employee satisfaction

C.

Market competitiveness

D.

Procedural fairness

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Questions 26

An essential component of ethics training is:

Options:

A.

A description of prior ethics investigations

B.

A review of the financial impact of unethical practices

C.

A presentation by a member of the ethics committee

D.

An application of the organization’s code of ethics

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Questions 27

The balanced scorecard is designed to facilitate organizational change by:

Options:

A.

Analyzing both internal processes and financial results

B.

Comparing performance measures to productivity ratios

C.

Contrasting total quality initiatives with customer feedback

D.

Measuring customer satisfaction before and after the change

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Questions 28

When completing I-9 forms with the three employees whose forms cannot be located, the HR manager should:

Options:

A.

use the date of discovery

B.

use the current date at the time of completion

C.

backdate to the employee's date of employment

D.

backdate to the employee's date of employment plus three days

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Questions 29

When developing an onboarding program, which components most positively impact employee retention? (Select TWO options.)

Options:

A.

Offering self-directed training sessions

B.

Providing employees multiple wellness programs

C.

Enrolling employees in the 401(k) plan automatically

D.

Connecting employees with the organization’s mission

E.

Assisting employees in developing long-term relationships

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Questions 30

Which of the following is the best way to avoid an active shooter incident?

Options:

A.

Complete pre-employment background checks

B.

Increase the number of security personnel

C.

Conduct a multiple-perspective threat assessment

D.

Review the workplace violence policy with employees annually

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Questions 31

A pregnant employee in a manufacturing plant discloses the pregnancy on the first day of employment. The employee works an overnight shift and does not have an accommodation request. The employee is observed getting sick in the bathroom during the lunch break. The supervisor contacts HR for guidance. HR should advise the supervisor to:

Options:

A.

Send the employee home and require a medical release to return

B.

Allow the employee to return to work when they have recovered

C.

Move the employee into a role which requires little movement

D.

Have another female employee accompany them to the restroom

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Questions 32

The most effective way an organization can optimize Sarbanes-Oxley Act (SOX) controls is to:

Options:

A.

Manually track compliance to avoid data reliability issues

B.

Ensure that procedures are in place to prevent policy deviations

C.

Require vendors to maintain distinct compliance processes

D.

Direct all feedback through a single channel to ensure awareness

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Questions 33

An organization made $50 million last year and has 10 million shares of stock outstanding. The organization's earnings per share is:

Options:

A.

$2

B.

$5

C.

$10

D.

$50

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Questions 34

When first attempting to change an organization’s culture, it is most important to focus on:

Options:

A.

The external competitive environment

B.

The steps needed to initiate the change

C.

The reasons why the change is warranted

D.

Metrics to measure the success of the change

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Questions 35

Which of the following is the purpose of the business impact analysis when creating a business continuity plan?

Options:

A.

To evaluate the potential effects of a disruption to an organization’s critical business operations

B.

To identify time-sensitive or critical business functions, processes, and associated resources

C.

To determine the impact of data loss or plan for data backup in the event of hardware failure

D.

To establish a public relations communication plan in the event of an emergency

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Questions 36

During implementation of a successful merger or acquisition, HR adds the most value by:

Options:

A.

Implementing a strategic hiring plan

B.

Conducting cultural audits of both organizations

C.

Establishing retention plans for critical employees

D.

Investing in change management training

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Questions 37

An HR director has been hired by a high-technology business that has been growing at a rapid rate. There are 300 professional employees in manufacturing and 80 in clerical and laboratory support. There has been no formal human resource function in the past, with each department head controlling the hiring, salary adjustments, and other details of that department. There are noestablished working hours except for non-exempt employees and the work environment is very informal in dress and supervisory relationships. The president wants the new director to identify the key areas of importance. To plan for future staffing needs, the first step should be to:

Options:

A.

Design new compensation systems

B.

Develop an employee skills inventory

C.

Redesign the employee activities committee

D.

Evaluate the current succession planning system

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Questions 38

The most important purpose of a crisis management plan is to prepare the organization for:

Options:

A.

every possible contingency

B.

rapid data restoration

C.

emergency media communication

D.

the worst-case scenario

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Questions 39

Which of the following is most likely to be increased by improving organizational health?

Options:

A.

Organizational culture

B.

Manager tenure

C.

Employee performance

D.

Organizational productivity

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Questions 40

Employee stock ownership plans (ESOPs) are most likely to encourage employees to:

Options:

A.

invest more of their personal earnings

B.

refer others to the organization

C.

accept less personal financial risk

D.

engage in organizational performance

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Questions 41

A pregnant employee in a manufacturing plant discloses the pregnancy on the first day of employment. The employee works an overnight shift and does not have an accommodation request. The supervisor is concerned that the employee is unable to perform the job duties and contacts HR. What’s the best option?

Options:

A.

Move the employee temporarily into a less physical role

B.

Explain to the employee that the position is unsafe for the fetus

C.

Keep the employee in their assigned role

D.

Offer the employee an alternative job at the same pay rate

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Questions 42

Which of the following is the most significant challenge for HR regarding mergers and acquisitions?

Options:

A.

Cultural integration

B.

Effective due diligence

C.

Workforce management

D.

Strategic alignment

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Exam Code: SPHR
Exam Name: Senior Professional in Human Resources
Last Update: Apr 26, 2025
Questions: 140
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