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Avaya Aura Contact Center Multimedia Implementation Exam
Last Update Nov 21, 2024
Total Questions : 60
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You areadding an agent in Contact Center Manager Administration (CCMA) Contact Center Management. How do you add a corresponding user to the Communication Control Toolkit (CCT) as the agent is added to the Contact Center Manager Server (CCMS) database?
Which tool is used to create cleanup rules and scheduled tasks in Contact Center Multimedia (CCMM)?
Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?
TESTED 21 Nov 2024
